The lack of skilled and knowledgeable sales clerks in our store (State College PA) has finally…read moredriven me to go elsewhere. The products may be fine, but the service is shockingly bad. If you don't have any questions about things, then great--the shelves are typically well stocked. But if you need any sort of help, good luck. On a recent trip to purchase a kitchen sink & installation, one single clerk (new to the department) was busy with another customer for more than 10 minutes, and the front desk had three red-vested persons helping a single customer -- apparently not interested in the rest of the line. The thinning of the ranks along with the added responsibility of training newbies is an unfortunate scenario here.

I attempted to call the store to find out how to pay if I ordered an appliance online. I could not…read moreget past the automated system. When I attempted to contact somebody in the appliance department, it rang for eight minutes without being picked up. We ended up going to the store, and headed to the appliance department. We stood around for 10 minutes and nobody appeared so finally we asked another employee to please find somebody and a woman appeared to help us. We ordering the appliance and paid for delivery and installation. The delivery people brought the wrong dryer drove away and two hours later called me to tell me that it was the wrong dryer. They came back, switched dryers and would not install it properly. It is the last appliance I buy at Lowe's!

Generally have been pleased with kohls. Good for basics…read more Did not realize until today that they are campaign donators to the worst candidate in history.

Kohls has always been my "zen" place. The past few years, their clothing selection has been going…read moredownhill. I get nicer things from Amazon. However, I recently made purchases that earned me $60.00 in Kohls cash. Previously you were able to use the cash 10 days after the expiration. My expiration date was 6/29/25. On the morning of 6/30/25 I tried to order $90.00 worth of rugs using my earned cash and was told I couldn't use it because they changed the policy. I plan to return all items, buy them again during Kohls cash days, get my rugs and cut up that card and never shop there again. I won't be surprised if they go out of business. Their customer service and Kohls cash policies are not helping them get business.

Avoid, avoid, avoid. The sales associates were great. The delivery guys were great. Everything else…read morewas inexcusably bad. Apparently our sales associate had accidently selected the wrong color for our couches originally, because their systems are a mess(we checked over the order form at the time, twice, but it did not specifically list the color, which is a ridiculous thing), so we quickly contacted them about the mistake after they were delivered. We were told it was not an unusual occurrence and that they would have them switched in a week and a half. This was very upsetting because we only went with them originally because they offered faster delivery than a different, cheaper, place. After us pushing, they got it bumped up a couple of days, but they certainly were not putting in any extra effort to try to make things right on their own. Us having to take more time off of work, for a second delivery, a week later, because of their mistake, should be a time when they apologize profusely, but they absolutely did not. When they finally got there, to deliver the correct color couches, the delivery guy realizes that one was extremely damaged, so then we were stuck waiting even longer and needing to take more time off, to finally get the right couch. When contacting customer service, they have been nothing but rude and incompetent. Another reviewer absolutely nailed it in saying that they treat you like a nuisance. We were told that they could not do a thing until the right couches were delivered, but even after they were finally delivered, over 3 weeks ago, they have been fully dodging and ignoring our calls(which they told us to make to them, so they could "make it right"). I wanted to love this store and had such high hopes, but this process was completely horrible and they have not offered us anything for the trouble, not so much as compassion. I would also suggest avoiding their outlet items even more because we were told to go ahead and use the wrong couches the whole time they were left at our house. We did not, but I'm sure other people do, with much less regard for them, than they would have for things they would be keeping.

ASK for Joe!! I left without buying anything as of now and I was there for over an hour and Joe…read morewas literally one of the most helpful, nicest, easy-going and not pushy sales people I've had the pleasure of dealing with. I was sitting on every chair and splaying myself across each couch to test the comfortability, he went back to the computer multiple times and checked many finance options for me. He is fantastic. And great selection of furniture. A little high priced on some things but it's a college town.

The store and people were super friendly, however it's been a year and now the bed does not work…read moreproperly. I've been extremely frustrated with Sleep Number's customer support and their lack of accountability for a known issue with the bed. Initially, they claimed it was the heating pad causing the problem, so we replaced it at our expense, which only worked for a week. Then, they ran remote tests and inaccurately said we had two different wireless networks connected--this is nonsense, especially since I work in IT and know that's not the case. After that, they shifted blame again, saying it's a wiring harness issue, which isn't covered under the warranty, meaning we have to spend even more on repairs. It's absurd that nothing is covered after just a year, considering how expensive the bed was. This is a known problem, as confirmed by numerous people having reported that the foot heating on one side stops working after about a year. Sleep Number should cover this, but instead, they make you keep paying for more fixes. They keep hiding behind the "limited warranty," which is a poor excuse for avoiding responsibility for a product flaw. I plan to post about this terrible post-purchase support everywhere. Buyer beware if you're considering a Sleep Number bed.

Went in to buy a bed, cash in hand. Couldn't get a salesman to work with us, so we bought from…read moremattress firm. Today 1/23/21

So Urban Outfitters has finally made its way to State College. Located right in the heart of…read moredowntown State College is where you can find a haven for college kids. This Urban is pretty much the same cookie cutter layout that you'd find in any major city or mall. The store itself is split into two floors, with the first floor dedicated to women, and the second floor to men and other misc items. Traffic throughout the store isn't too bad throughout the week, as students are scattered around downtown and campus so there isn't really ever a line here. As far as the selection goes, it pretty much has everything you'd find at a full-fledged Urban Outfitters. From shoes, to random books, to clothes, you'll find them all over at Urban. This place is great for the college student who's on a budget, but on the downside, the quality of the clothing and other things sold here is mediocre. For an older individual who wants more quality items, you probably would want to shy away from Urban. Just come here to buy a t-shirt for $20, and if it rips after 5x of wear, then oh well!

the staff here were really nice! theyre always updating the store with new stuff and they always…read moreplay good music

Cute store with high end items. I cant afford alot of the furniture but I still buy their floral…read moreproducts, vases, nick knacks, pottery, dishes, etc I have probably spent thousands over the years that I have been here to eat and buy goodies for my home. The people are nice, and its a really beautiful place to shop. They also have some booths with affordable items at 30 percent off, etc. You get what you pay for.

Absolutely horrible customer service if you are looking for custom window coverings. Savannah…read moreinformed me that she is "just too busy". If you cannot perform your job that is advertised, and have to be incredible rude about returning a phone call for custom window coverings...please just let people know. Horribly rude service. Would not recommend. Maybe it's my fault for not looking at their poor previous business ratings. Do yourselves a favor and look into hiring someone better...more professional. She doesn't have a clue what that means.

Our client was in the process of building a new home in State College. We walked through Klabans…read morewith the sales team and selected the furniture to fill each room of his beautiful new home. Cameron and Selena were extremely helpful, knowledgeable, and organized throughout the entire process. Before the furniture was delivered, Cameron asked us for the furniture layouts so each piece of furniture was appropriately labeled. The drivers were extremely respectful of the home and the new furniture as they patiently and carefully moved each piece into place. We will 100% use Klabans again for our future projects. -Stacey Bevilacqua, owner of SOULED HOME DESIGN

Beware when purchasing from here. I purchased a temperpedic mattress from here in December 2022…read moreand have been trying to get them to do something about holes the formed in the mattress with no wear to the outside cover. Salesman just laughs and says I dropped the ball or blames someone else. Very unprofessional.