Home Instead

Name: Home Instead
Address: 1200 Highbury Ave. North, London, ON, N5Y 1A7, CA
Telephone: (519) 913-1662
Rating: 3

3.0 (2 reviews)

Home Health Care

Open • Open 24 hours

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Home Instead - Home Instead Care Giver and their client in the bathoom, putting on a band aid - Home Health Care Near Me - London, Ontario

Home Instead - Home Instead Care Giver and their client - Home Health Care Near Me - London, Ontario

Home Instead - Home Health Care Near Me - London, Ontario

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Home Instead - Home Instead Care Giver and their client getting ready for the day - Home Health Care Near Me - London, Ontario

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Sherry Romphf B.

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5 years ago

Two years ago my elderly mom had two women from Home instead stay all night with her so I, her caregiver and daughter, could sleep. When I got up on the morning of February 9, 2019 they said your mom didn't move all night, and left. When I checked on her she was gone!!!! Why didn't the women from Home instead wake me? Bad company, don't trust the workers will care. I couldn't even say goodbye to my mom, or hold her dear hand read more

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Home I.

Hello Sherry,…

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Rick H.

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3 years ago

The people at Home Instead were very helpful. My Mom has Parkinson's and needs to be cared for to give my dad a break and to provide the kind of care that dad is not able to give mom. I called and they provided their services in an organized and timely fashion. We had a caregiver that meshed with my mom in what felt like minutes. They continue to track mom's approval of their staff member and the staff member that is looking after mom is exceptional. I am able to contact the owner and 2 other managers at all times. They are all very polite and attentive. Service has been second to none. Well worth every penny. When Mom is happy, everyone is happy. read more

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More info about Home Instead

1200 Highbury Ave. North
London, ON N5Y 1A7
Canada
Directions
(519) 913-1662
Call Now
Visit Website
https://www.homeinstead.com

Hours

What time does Home Instead open?

Home Instead is open 24 hours on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

What time does Home Instead close?

Home Instead is open 24 hours on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

Mon-Sun Open 24 hours

Other Amenities

Does Home Instead have free WiFi?

Yes, Home Instead has free WiFi.

From the Business

Specialties

As a Best of London Winner for 10 straight years and a BBB Business Integrity Award Winner, Home Instead provides senior home care services in London, ON. Services include: Respite care, personal care, Alzheimer's and dementia care services, Outpatient care, post-op care, Short term recovery, Veterans care, seniors transportation, medication reminders, doctors appointments, companionship, hygiene assistance, and home management. We are committed to being responsive and reliable when supporting families on their home care journey providing consistent care with access to an entire office support team 24/hours a day. Call (519) 913-1662 for your free senior home care consultation.

History

Established in 2010.

Home Instead Senior Care of London is owned and operated by James and Victoria Chalmers. Home Instead has been a trusted home care provider and innovator in the industry since 1994. Home Instead employs caring and compassionate CAREGivers that are trained, bonded, screened, and insured. Our care plans are designed to create quality care solutions that can ensure your loved one's safety and your self-assurance. Whether you're looking for just a few hours a week, or needing more comprehensive 24-hour assistance we can help. From help running errands to light housekeeping and meal preparation to doing laundry or providing assistance with personal care needs our care plans can be customized to what family needs. Our care can in fact be designed by you and your family. We provide care in your home, retirement home, and long term care homes as our care is utilized in all of these environments. If you're looking for a trusted company to care for your loved ones, Home Instead can help.

Meet the Business Owner: James C.

James is the Owner and Managing Director of Home Instead Senior Care of London. He and his wife Victoria are the architects behind the compassionate home care services offered to hundreds of clients throughout Southwestern Ontario. Their mission statement is "With Care, Compassion, Integrity, and Excellence we will over-deliver in everything we do". They have formed an office team and support staff that cares for families in a variety of different ways but most of all have a genuine heart to serve others. Each client has their own customized care plan that is developed to meet their needs and to empower them to thrive where they call home. This could be in a traditional family home, in a retirement home or even in a long term care home. James' experience managing home care offices across Canada and the U.S. has equipped him to understand how to walk along side families ensuring their loved ones are cared for the way THEY want to be cared for while providing the peace of mind.

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1 star review as there is no lower! The Most useless company there is. 4 days now waiting for a…read morenurse to visit but still has not shown. None available they say. If the business is so Bad then close and let another company that knows what they are doing to take over. Then maybe patients Will be looked after.

I've been waiting all day for Paramed nurse. I have a surgical infection that must be changed…read moreevery two days. The last time I had surgery they stopped even coming and I got an infection from that surgery. So odds are I will get another infection thanks to them. This company should not even be open. They politely tell me each time I've called today that they emailed the nurse to call me to let me know when HE is coming. They're not supposed to send a male nurse!

Home Instead - homehealthcare - Updated August 2026

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Home Instead