I came in to fill out application forms. Mabel welcomed me with a smile and have me wait in a nice conference room while she gets Cherisse - the Staffing Coordinator. Cherisse interviewed me, gave out pointers and explained the compensation. They even helped me renew my HCA card. Their office is located on the ground floor of Caine and Weiner building across Target. Visitors entrance is thru Hatteras St. read more

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Excellent service. Caregivers are friendly, prompt and conscientious. Communication is outstanding. A pleasure to work with them. Highly recommend. read more

So, I had previously inquired with Home Instead Senior Care for my father and after reviewing my options I decided to proceed with them because they are attentive, courteous and trustworthy (which is major! Especially because it's a family member who's involved) We've now been working with Home Instead Senior Care for my father for about a month and I just wanted to take a moment to share with others that choosing Home Instead is the way to go. Their staff is so well trained and thorough, I now have the confidence to go to work everyday without worrying about the well-being of my father. Our care giver is so communicative and takes the initiative to make my father feel the most comfortable, which is honestly the first time I've encountered a caregiver taking that extra mile to help and I'm glad I got her! Again, truly satisfied with the overall service and attentiveness of the company (especially because they have the sweetest caregivers/staff!!) . I definitely recommend them. read more

Home Instead is the best! My parents could no longer care for themselves independently and the Home Instead Caregivers have been incredible in keeping them safe, healthy, and active. They all have gone above and beyond, and we could not have done it without them. The Home Instead office team are knowledgeable, professional, and do a great job keeping us up to date with our parents' care. Thank you Home Instead. read more

I called Home Instead Senior Care in Sherman Oaks when my mom needed a caregiver. They were very reliable, and they made sure the caregiver was a perfect fit with my mom. My mother had mild dementia and rarely likes anyone helping her, let alone in her house, but her caregiver was so sweet and kind and felt part of the family. She brightened up my mother's life and I felt comfortable that my mom had a companion with her, helping her. The manager would also do occasional visits to the house to make sure things were going well with my mom and her caregiver. Thank God for Home Instead Senior Care and their angel caregivers! read more

Home Instead was extremely helpful in helping me coordinate and relocate my mother in law (97 yrs old) from a Rehab facility in the Bay Area to a home in Sherman Oaks, Ca. I'd like to thank the whole staff who worked with the social worker to determine the level of care needed. Without Home Instead's support we would been lost as to what steps it takes to move a very senior person into a home. I highly recommend Home Instead to anyone who needs help in moving a relative into the appropriate care facility. read more

We contacted Home Instead in Sherman Oaks when our mother was diagnosed with early stage Alzheimer's Disease. We were looking for a professional yet caring company to help us get her some companion care as well as to be "on call" when or if we ever needed 24-7 care in an emergency. Home Instead's team (Jim and Cherisse) hit the mark on all accounts, finding her a wonderful companion to help with shopping and getting her exercise and simple companionship as well as when we needed emergency care for when her primary cargiver became injured (had someone for her within 12 hours). They gave us the peace of mind that our mom was well cared for and would highly recommend them to anyone in a similar situation. read more

I've been with this company for a while. Jim and Carissa have been so amazing with me and the clients they sent me too. They always s have info when we are going into the home for the care plan. We also ta;l a lot about the care plan and always on top on what is going on with the family or client. This agency has training and new hire training with your loved ones. They are some amazing with new clients or care takers read more

CAUTION - ALERT - DO NOT USE. I had a very bad experience with Home Instead and suggest you do not use them. My mother, age 88 and living alone, needs help with the activities of daily living. She has Congestive Heart Failure and a serious lung disease which requires her to require an oxygen tank 24 hours a day. I signed a contract and arranged for Home Instead to come into my mother's home.On Day 1 I stopped by to meet the caretake and make sure all was going smoothly. The day was good however, on Day 2 my mother was not feeling well and sent the caretaker home when she arrived. The agency did not call me to notify me of this. I assumed my mother was being taken care of as we had arranged. When I stopped by at 2:30 she was completely alone, sitting on the couch in her robe and had not yet eaten! While I was at work, thinking she was being tended to, she was actually alone. Can you imagine what could have happened. As an alternative, I suggest Dynamic Health Care, talk to Jeff Friedman; they are responsible and communicate! Best Wishes to you and yours. read more

As we all know , the time will come when our parents will need more help than we can give them . This can be an extremely overwhelming ordeal !!! I am extremely grateful for the caring and understanding support i was given by the exceptional staff . Cherisse was an answer to our prayers !!! Her kind and caring demeanor put our minds at ease . Knowing my mother was in good hands at home was a God send ! I cant even express how grateful I was for all her time and effort ! I give the highest review !! I cant say enough good things about the care she got . I am forever grateful !! read more

Home Instead Sherman Oaks is the best in home care organization out there. We previously used other home care organizations, and I wish we knew about Home Instead sooner. They have been professional, dependable, caring, and have incredible caregivers on their team. I would highly recommend Home Instead to anyone looking for in home care!! read more

When our family needed a caregiver for my mother who resides in Granada Hills, my husband and I spoke to my cousins in Chicago. They mentioned that after asking around they had settled on a company called Home Instead Senior Care, that came highly recommended from their neighbors. They had nothing but good things to say about the job the caregiver and Home Instead was doing and the care they continue to provide for my aunt. I found an office near my mother located in Sherman Oaks and spoke with a lady named Jenny. Jenny came out to meet with us in person and was very helpful and patient in answering all of our questions. My mom feels very comfortable with the care giver they matched her with and we have come to truly trust and rely on the service. Home Instead has been a real God send for our family. I would strongly recommend Home Instead to anyone who needs this type of service for a loved one. read more

I used Home Instead Senior Care for my grandmother who lives in Sherman Oaks, and they were amazing. I don't live close to my gma, so I couldn't personally take care of her after her surgery, and I wanted a reliable and trustworthy caregiver to be there with her and help her with her daily activities. I heard about Home Instead through a friend, who highly recommended them, and after I did my research I found they were the best because the caregivers are trained, fully background checked, and insured. I didn't want any stranger in my grandmas house. I'm so glad I went with Home Instead. Anytime I called, they answered the phone 24/7. I spoke with the office manager, Jenny, who personally answers all the calls, and is very knowledgable. She treated me like I was her own family and went above and beyond to make sure I felt comfortable. They were very professional and reasonably priced! Thank God my gma doesn't need any care at the moment and is doing fine, but if she ever needed care again- Home Instead! read more