The two stars on here are for the injection nurses (specifically Sweet Pea). They are wonderful,…read moretook the time to explain things, and knew what was going on with my medical plan. Otherwise I would be giving this place 0 stars. Staff regularly called me by the incorrect gender, did not seem to know that I had been there before, and regularly forgot to call me back about things. The absolute worst was the billing department. Incorrect charges, lack of receipts, unwilling to respond to requests for billing explanations-- they have me questioning whether I should report them to the AG. I would not recommend anyone go here unless you have the time to be your own accounting office and lawyer. If you don't, prepare to be charged hundreds of dollars with no explanation.

I love my Dr there as she is very thorough and her staff sweet and caring. The only downside is…read morethat it is almost thirty minutes away from the other side of town where I live but Dr Jennifer Gardner is one of the best doctors I have found in the treatments she provides and the urgency to find out the best way to go to help me!!

Fantastic care and great doctors! Dr. Vasconcelles threats our entire family and she is an…read moreoutstanding physician. We are very happy with the quality of care and expertise of the physicians. Thank you!

Dr Rebekah Hoveland at Koke Mill, horrible! Refused to listen, talked over me, made unnecessary…read moreappointments with specialists that I told her I was unable to see at time. Then red flagged and terminated me because I refused to follow her plan. I am stunned with how bad I've been treated by entire group and plan to make it known. Horrible treatment!

Over the course of several years, the staff of Lots of Huggs demonstrated much care and patience in…read moretheir interactions with a resident who suffered from significant memory loss. I appreciate their professionalism and compassion.

I have nothing but great things to say about Concordia Village in Springfield. My grandparents…read morehave been through all levels of care from a 2-bedroom, independent apartment through the acute care center. The facilities are immaculate and the staff caring, friendly, and extremely competent. When my grandparents first moved in, my grandfather was just beginning to have his health failing, so they moved into a two bedroom apartment. They were extremely hesitant about moving into a senior care center such as this, having had very bad experiences in the past with you typical stereotype "Nursing Homes" in the 70s and 80s. However, we had really high hopes that conditions have improved. BOY HAVE THEY! Both of my grandparents really enjoyed the social activities, scheduled outings, movies and cultural programs, and even athletic programs such as aerobics and WII bowling. They also rave about the food. The chef and all of the dining staff, as well as the building staff in general are great. They really take an interest in the residents and treat them like family. They also have shuttle services to take the residents to doctors appointments, grocery shopping, and even occasional shows and outings. If I need a live in care center at that age, I will be happy if it is close to as great as Concordia.

My parents moved to an independent apartment in 2010. They made wonderful friends, became active…read morein card groups, study groups, and a variety of friend communities. For the first 10 years, they could not have been more satisfied. In 2019 a consistent number of personal and physical setbacks altered their situation and their needs. While upholding the policies of Concordia as far as moving from one level of care to another, they moved into assisted living for a short time. Just a few months into their move to assisted living, Dad's decline accelerated to the point of needing long term care. The staff were compassionate, attentive and supportive. Both Mom and Dad felt loved. is Concordia perfect? No. Where is?

My mother is 97 and can be a challenge. Rod and his team are kind and thoughtful, and do the…read morecorrect thing by their clients. Highly recommend them.

Due to a disability which has had me use a wheelchair for most of my life and my aging I needed…read moreassistance with things like bathing and dressing each day. My wife could no longer assist as she had on some mornings in the last few years. When another company changed ownership and personnel, I contacted Visiting Angels. For the past year they have provided the assistance I need through two care givers who split the week. On the rare occasion when both are sick or unavailable, so someone who is trained and knows what I need comes, Visiting Angels has always found capable, competent people to cover the shift for them. I recommend Visiting Angels of Springfield IL highly.

2 The place always smells like shit the don't keep eye o. Their patience they let them wonder fro…read moreroom to room front staff a horrible job with communication, they staff who takes care of people do ok job but you can imagine they do t make enough to really love their job ! Food is awful! They cans dust or move furniture around in the rooms I would not recommend this place

I am a retired senior healthcare administrator with 35 years of experience. When I could no longer…read morecare for my wife at home I evaluated every healthcare home in Springfield/Sangamon County. I found Mill Creek to be the highest quality home in the area. The staff that cares for my wife are great. The food is very good. She is eating more and better than she was at home. The home is nicely decorated and clean. No odor. They have more activities than any home I have ever seen. Doubly important when treating dementia residents. This is not a skilled nursing home, but a home designed for treating dementia. The staff are specifically trained on how to care for dementia residents. Based on my extensive healthcare experience and my undying love for my girl I can highly recommend Mill Creek.