I have nothing but great things to say about Concordia Village in Springfield. My grandparents…read morehave been through all levels of care from a 2-bedroom, independent apartment through the acute care center. The facilities are immaculate and the staff caring, friendly, and extremely competent. When my grandparents first moved in, my grandfather was just beginning to have his health failing, so they moved into a two bedroom apartment. They were extremely hesitant about moving into a senior care center such as this, having had very bad experiences in the past with you typical stereotype "Nursing Homes" in the 70s and 80s. However, we had really high hopes that conditions have improved. BOY HAVE THEY! Both of my grandparents really enjoyed the social activities, scheduled outings, movies and cultural programs, and even athletic programs such as aerobics and WII bowling. They also rave about the food. The chef and all of the dining staff, as well as the building staff in general are great. They really take an interest in the residents and treat them like family. They also have shuttle services to take the residents to doctors appointments, grocery shopping, and even occasional shows and outings. If I need a live in care center at that age, I will be happy if it is close to as great as Concordia.

My parents moved to an independent apartment in 2010. They made wonderful friends, became active…read morein card groups, study groups, and a variety of friend communities. For the first 10 years, they could not have been more satisfied. In 2019 a consistent number of personal and physical setbacks altered their situation and their needs. While upholding the policies of Concordia as far as moving from one level of care to another, they moved into assisted living for a short time. Just a few months into their move to assisted living, Dad's decline accelerated to the point of needing long term care. The staff were compassionate, attentive and supportive. Both Mom and Dad felt loved. is Concordia perfect? No. Where is?

My mother was a resident of The Windsor of Savoy for the past seven years until her recent…read morepassing. I wholeheartedly recommend this fine facility. Although Mother was in the Independent Living section, she was still cared for by staff - on a few occasions, they noticed changes in Mom's behavior and contacted us. This was life saving. We were so impressed with the staff - they were attentive, patient, helpful and most of all, kind. We had 100% confidence that Mother was in a safe, welcoming environment Most importantly, Mom was so happy there. She enjoyed the food, loved her apartment, and appreciated all of the activities and the many amenities such as the hair salon, exercise room/classes, church services and shuttle. And the wonderful residents were so warm and friendly. Mom developed many cherished friendships over the years. We felt so fortunate to have Mom living in such a fine facility that was actually affordable for the average person. We would again highly recommend that you check out The Windsor of Savoy if you're looking for Independent or Assisted Living arrangements.

I just want to share our experience with the Windsor of Savoy. In the four years of my parents…read morestaying at the Windsor, they were pampered, and more importantly during the pandemic, protected from Covid-19. Through unbelievably challenging conditions, the staff and management took wonderful care and made them feel at home. Thank you from the bottom of our hearts.

Sweet nurses and staff. Bright colors but out of date decor or room looks. Pretty clean bathrooms n…read morepatient rooms. They sweep and wipe down rooms twice a day. Pretty quick responses for medical button in patients rooms. Cute welcome signs and name tags on room doors. Two hrs late with medications which is not ok for my client with pain.

Beautiful! And clean! Does not feel like a nursing home at all. Staff seem happy too.read more

Care is now mediocre at best. Ever since Hickory point sold to a for profit corp. the care went…read moredown considerably. The company that owns them now is near impossible to deal with. There is no way to contact the parent company. I feel that they are just about the profit they can make and they care less for the residents. Some of the staff trys some do not. And they are very short staffed

I would not put my dog in the rehab section. A close relative had to go there because it was the…read moreonly Medicare accepting place that could be found for rehab. He had little to no rehab, left in a chair all day. He left the hospital with a small bedsore and was there because of a broken neck. This facility allowed the sore to penetrate his body until organs could be seen and he died from the sepsis after being able to feed himself in the hospital. This dump has now filed for bankruptcy and I can see why. We moved him to a different facility where he died a week later in hospice care. This place is HORRIBLE.

My Grandmother opted into 'the Proctor Home' of her own volition about 6 years ago. Just after her…read more88th birthday after enduring the beginnings of a really brutal mid-western winter in the house she and my Grandfather owned for years and years. This place in seriously an A1 facility, so much so I say add another damn star! You walk in and it looks like the lobby of a 4 star hotel. Staff is really nice and really caring. The worst thing I can say about this place is in the words of another lady who lives there. "the food sucks, and the pudding is worse". She is correct on both accounts. The coolest thing I can say about small town living, and this place is that my lovely 95 year old Grandma is so happy there. Her apartment is really pretty tho filled to the brim with bricka-brack. She asked me to join her for dinner so I could meet some of her friends how could I refuse her? What I didn't realise was that she meant her friends from childhood. I sat at dinner with Aberdean, my grandmothers best friend from the 7th grade. They were 12! and back together after literally 80+ years. Boggles my mind... Proctor, tho nobody wants to be, or wants their loved ones to be in a home of any kind, is really a place where the widowed can live in the company of people they have known most of their lives. Imagine the comfort of that in a world taht has so drastically changed over the long courses of their lives. Frankly, I was really impressed by this place. The whole place is spotless. Nobody is neglected and everyone is so nice. My Grandmother is apparently referred to by the staff as 'the rowdy'. She likes to dance even tho she has terrible knees and a walker, she gets the others up and moving too. They are all grateful for her, and I am grateful for them. Proctor is ok by me. But the food does have to change. They're getting a new food service this month. If it gets better I'll let you know, as I'm sure that will be the burning question on all of your minds in the near future.

From the owner: For over 100 years Proctor Place has provided high-quality Life Care with comfortable independent…read moreliving and unmatched healthcare. Proctor Place provides best-in-class options for independent living with the assurance that all your future healthcare needs will be taken care of. Come experience the joy of comfortable independent living and unmatched healthcare. The Proctor Promise is a commitment to care for our residents for life. It is a pledge to put each resident's physical, mental, and emotional well-being first, every time. It is an assurance to make this a senior living home each resident values and enjoys. It is a dedication to grow, improve, and always make life here better for all.

Exceptional staff members who go above and beyond! The have a lot of longevity in their staff which…read more is very hard to come by, but so very important for quality of care.

Lake St Charles is an average facility. My parents lived there a year and the facility is fairly…read moreclean and the rooms are large The front desk staff was always very unhelpful when my parents needed something simple - even tho it's independent living, there was an expectation that if they need some simple assistance, say with the cable, that the front desk would oblige but usually when their cable went out, I had to call spectrum myself even tho the account is thru the facility the main reason for the three stars is that they stick it to you upon moveout. first they tried to tell my parents they needed a physicians note to move even tho the lease was up. then they made my parents pay for the full Month they moved even tho they had paid first and last month rent at move in. the final straw is I have to call repeatedly to get their refund only to be told the carpet had to be replaced due to stains. imagine my surprise as I was the last one in the apartment and there were no stains. hindsight - I wish I had taken pictures when they moved out if you move a loved on in, be aware of these things and read the fine print in the lease

Staff is amazing, residents are interesting and this facility is regularly awarded top scores by…read moreregulatory bodies. They are constantly improving the facilities as well! Ask to see the new aquatic center.

I have to agree with the lady who talked about the food because just not too long ago a relative…read moreclose relative of ours was in there and the food is lousy so they haven't changed anything that I can see.

After a fall at home my mother found it harder to stay at home. A hard decision was made to find…read morea assisted living facility near her doctors. After a stay at another facility nearby where she was unhappy we chose Delmar Gardens of Chesterfield. A night and day difference from the previous assisted living facility. She is happy which makes me happy. Mom stays busy with the activities they provide. The staff is amazing. She loves them. The care she receives is top notch. There is a family type atmosphere here and I feel confident that my Mom will be taken care of. She has made friends and she is happy. Thank you Delmar Gardens for making my Mom feel at home.

Chesterfield Villas is a wonderful place to work! The relationships that are built between…read moreresidents and colleagues is unique, and it shows in the longevity of the employees. Every day is different, which keeps things fun and interesting. If you are looking for a beautiful and caring place for a loved one or yourself, stop in and check it out! If you are looking for employment in the health care industry, stop on by! Chesterfield Villas is truly an amazing community!