We worked with Liz Hurley We had our home on the market for…read morealmost a full year before we met Liz, and nothing was working. From the moment we started working with her, everything changed. She immediately knew exactly what needed to be done to get our house sold, and her expertise and strategy made all the difference. Throughout the entire process, we felt completely confident and taken care of. Liz was knowledgeable, responsive, and truly had our best interests in mind every step of the way. Not only did she successfully help us sell our home, but she also guided us through buying and building our dream home. That's not an easy process, but she made it feel smooth and manageable. We are incredibly grateful for everything she did for our family and would highly recommend her to anyone looking to buy or sell a home.

Melinda is great! She was patient and never gave up on helping us to find a home! She knew the…read moreareas and was able to provide many options for us to look at before making a decision. Thank you:)

I have been renting from Norniella Property Management for almost a year. I am in a dilemma…read morebecause I love the property but the neighborhood, the next door neighbors that is also renting from NPM and the problems with the property are more than enough reasons to move. ---I have so many roofing contractors contacting me about the rood because it is damaged beyond belief and I have told them but there is no internal damage yet so no one has fixed it. --- I have requested a new refrigerator 3 times each time they tell me they are going to give me a new one but I am still waiting. I received 1 after the first month ... the drawers were broken and the door fell off. I received another one in month 3 it is OLD - I had to clean it and air it out. The bottom drawer does not fit because it is for a different model and it makes a humming schreeching sound that has been doing it so long that I am used to it. --- I needed my garage door repaired because it would close and instead of giving me a new one the guy bangs on the rails and forces it close and now I have to sit and wait for several minutes to make sure it closes all the way before I can leave or go in the house. it slams to the floor at the end like it drops. --- The HOUSE NEXT DOOR is rented to a half-way or residential home that has questionable tenants that sit in the driveway and garage at all hours of the night. It is not safe and the police and code compliance cars visit this house on a regular basis. there is not 1 tenant that is the same after 2 weeks. ---They changed their name and contacts and Noone has reached out to let me know of the changes and who my new contact people are. ---My lease is up and I have no notice of renewal or any changes that will be made. --- The phone numbers and emails that I have for the office is not valid.

Stay far away from this company…read more I usually don't write negative reviews, but I recently had someone reach out with a very similar story of what Navigate put her through and I decided to speak my piece. I was a first-time owner and hired them back in May 2025, while I was in the middle of moving from Dallas to Austin. It turned into the single WORST experience I've ever had with a service company. Lack of communication, no attention to detail, no basic professionalism standards. It reached a breaking point for me around mid July 2025 on a call we had discussing billing errors in our monthly owner's statement. This part blew my mind: On their own recorded call, before they realized my wife and I could hear them, our property manager Christine said they needed to "put these owners in their place" and that we should just "stop being so difficult." Her coworker Courtney laughed and said "just let it go, people." Think about that. That's what they actually think about the owners paying them when no one's listening. We only became "difficult" because we kept catching them in mistakes. And they never apologized. And there were many other issues along the way. Early on, that same accounting "glitch" shorted us $102.74. When I asked Christine to explain what happened, she couldn't and wrote back verbatim "not sure where the glitch was but they corrected it." But the issue only got flagged because I caught it. By her own admission, if I hadn't said anything, we would've just lost money for no reason. That's the opposite of why someone hires a PM in the first place. Then there were the charges for work that was never done. They charged us fees for services that were never completed: -$35 for caulking -$50 for carpet cleaning -$75 to "clean mildew stains on the sidewalk" (for mildew that didn't exist) When I pushed back and asked for proof, they sent me photos of a COMPLETELY different house. They also billed our tenant $50/month fee for services like pest control and utility setup that were never actually provided. I only figured it out because they complained to me about it, and were so thankful when we decided to part ways with Navigate. Every single time, I had to catch them in the act and call it out. When I finally got exhausted, I decided to go over Christine's head to the owner, Ernesto, it somehow got WORSE. He wrote me an "apology" email that accidentally included the ChatGPT prompt he used to write it...he literally forgot to delete the part that said "make this sound empathetic yet firm." So even the apology was fake. Towards the end, during the offboarding I reached out to him 1:1 to clear outstanding balances and $ we were owed. By this time, it didn't surprise me that Ernesto couldn't explain a single charge related to our statement, nor did it seem like he cared to. He'd sent $4,441.84 when he owed us at least $4,642.50 + the disputed charges described above. He eventually agreed with our evidence but called the additional refunds he owed us a "courtesy." Just unbelievable. He only agreed to pay the rest because the call was "taking too long" and I wouldn't let him weasel out of it. And then he tried to make the payment conditional on me promising I wouldn't upset and that we would both walk away with "clean hands." He wanted to buy his way out instead of just admitting he and his team had lied. But nope, he never took responsibility for any of it. At one point he actually said to me that his team did "a phenomenal job" working with us. Extreme levels of gaslighting. If you look at other reviews on this page, you'll see many 5-star ratings, but pay very close attention to the OWNERS who actually had a unit managed by them. They are all describing some version of the exact same things we went through. Their move is to reply with a polished "we take all feedback seriously" message that makes it look like they care. They don't. Nothing changes. It's all BS, and I have the receipts to prove it. Do yourself a favor and look somewhere else or DIY if you have the time. Hope this helps -Ikenna

Kristen helped us in selling one home and in buying a new home in another area as we were moving…read morefor work related reasons and to be close to a specific college campus for one of our children who would be attending within a few months. From the beginning, she impressed us with her level of preparedness and professionalism. At our first meeting, she already had been looking at the value of the home we wanted to sell and had outlined a marketing plan. She was also quick to respond when we had questions and stayed in constant communication with us regarding feedback from showings and other events during the process. She helped talk us through every step of the way as we received an offer and went through negotiations. From the inspection, some concerns were noted. We contacted her to discuss it and she had already lined up the appropriate professionals to verify the concerns and prepare quotes to help us in our response to the buyers. Negotiations were smooth with no major issues arising. We had already narrowed down the general area in which we were interested in living. She provided additional information based on her knowledge of the area which enabled us to further narrow our search. We quickly found a property and she was on top of the negotiations. She has a team of venders available that was helpful as the inspection identified hail damage to the roof. Her roofer was able to provide verification and helped in working with the sellers to get the issue addressed by their insurance prior to closing. We highly recommend her for her knowledge, communication skills, and for staying on top of things every step of the way throughout the process.

Kristin is phenomenal! She helped us understand all the ins and outs of the process of buying a new…read morehome and selling our previous one. She is experienced, knowledgeable, and took care of us SO WELL!

Todd was extremely helpful in the home buying process for my wife and I. As first time home buyers…read morewe very much appreciated Todd explaining every option and every step in buying our home. If you are lucky enough to work with him in the future know that you are in great hands and he is someone you will want to work with anytime you need an agent.

Todd is an exceptional agent…read more I've lived in several major metropolitan areas in the U.S. throughout my life, and service in Dallas has been more hit and miss than in any other major city I've ever lived in. Why? I'm not sure. Maybe it's just super hot in Dallas and people just can't be bothered to work all that hard. Maybe it's because people here just earn less on average and so they don't have the financial incentive to put in as much work. Whatever the reason is, I've honestly found it quite difficult to find high-quality professionals here who take pride in their work. Todd is one of the few I've worked with in my 5+ years of living in this city who really stand out. He's just an all-around consummate professional. Todd has an incredible depth of industry knowledge and general housing experience that he draws from that he used to guide my wife and I throughout our first home purchase at the beginning of September. And in the rare instance that he didn't know something, he always took the time to research it and follow-up as soon as he could. But even more important for me was Todd's humility and integrity. While real-estate agents are often seen as simple salespeople, Todd never came a cross as salesy whatsoever. He would always try to remain impartial, objective, and honest, even if that meant compromising his own bottom line. I could see Todd's integrity a mile away, which is why I felt comfortable trusting him with a transaction of this size. While I don't know for certain, I think I'm pretty safe in guessing that Todd is quite well off. He's not desperate for business and he does a significant volume of large transactions annually. This is extremely important when considering a real estate agent because the more desperate they are, the more likely they'll do whatever it takes to close a deal, even at your expense. At the same time, you don't want to work with an agent who is too absorbed in their own success that they can't bother to spend any time with you. Todd is truly that rare mix of humility, integrity, experience, and detail orientation that makes for the perfect real estate agent. I started this homebuying process thinking real-estate agents are just people who pick up the phone, talk a bunch of nonsense, and collect a handsome check after doing effectively nothing, and left on closing day absolutely certain that I would not have been able to do this without Todd. I highly recommend him and am happy to share more details about my experience if you want to reach out.

Took on property just about one year ago, the 1st tenant stopped paying rent after 2nd month. Had…read moreto pay for eviction that took till Nov 2005. Had no rent for all that time, plus could not find a new tenant without lower rent from $6000 to $4900. We did not approve these terms but Reddick put them into a year lease anyway. Told the management agreement allowed them to make that decision? The staff turn around has been on going, every 3-4 months there is a new person in charge. I would strongly suggest anyone to stay away from this company.

My family and I were looking to purchase a home in Texas. We were coming from out of state so we…read morecontacted the Marshall Reddick Dallas team. We talked with Stephany via zoom and we were so impressed. Her knowledge of the areas, the homes available, the best schools and the property taxes for each city was helpful. When we flew to TX to tour the homes, her and her team were welcoming, punctual, knowledgeable and friendly. We had a great time and found a house we loved. Big thanks to the MR team for all their help. I would recommend them to all my friends.

Randy Abshier and the whole Van Poole Properties Group were all top notch to deal with during my…read morelatest real estate transaction! As a Realtor myself...I greatly value and appreciate other agents helping to ensure a smooth road to closing for all parties! Thanks for being so professional and communicative!

Seychelle, Michael, John, Kristen, and the entire Van Poole team were incredible to work with…read moreduring our home buying experience in May of 2026. Even when we had challenges in the process that were outside our control, the Van Poole team worked diligently to proactively solve them and successfully negotiate our home purchase in Flower Mound, Texas. They went out of their way to make us feel heard and understood and provided expert advice on the market comps and dynamics of the areas we were looking to buy. I would highly recommend Seychelles' team to anyone in the North Texas area who's looking to buy or sell a home.

There was lil interaction with Macey. However, did answer my questions in a timely manner.She…read moredidn't know things about the home and it's on the listing for example. Was not there for inspection. Could have had the other agent fill in for her as she as unable to make it to fulfill her obligations for her client. Overall, it was impersonal and the service was not up to par in my honest opinion.

WOW! Sharmy was amazing. Great Follow up and wonderful to deal with. I would definatley recommend…read moreher to anyone.

My experience with Compass happened in Colorado with my agent, Jacob Dittman, (FA-100095459) he has…read moresince hightailed it to Texas after my complaints to the Colorado Real Estate Commission found Mr. Dittman guilty of violations of his Real Estate license, and was fined a whopping $287, wow. This disciplinary action will not be published for the public to see. Amazing how the consumer has zero rights when wronged. Zero accountability, while the home buyer (who was mislead into buying a money pit in a less than desirable area, It's my fault, I trusted Jacob and did not believe he would steer me wrong?? What a lesson, I am over 2 yrs here, countless $10's of thousands in repairs , missed or ignored by Mr. Dittman's inspector. Do your homwork Compass is not one to be respected or trusted- Mr. Dittman as well, they just need to make a sale at any expense

They start out really nice and supportive, our house was combined along with my sons million dollar…read morehome which they practically gave away, in this hard market a month or so into they started bullying us to drop the price, not respecting the lowest we could go...there was very unprofessional behavior, threats I am going to tell Josh and Dawn my kids this was our house with their name on it, but put into their bankruptcy..we have had realtors over the years they are so unprofessional, I did keep the whole thread of conversations to turn over to corporate, here was the final statements; a realtor was going to show the house she tells them my clients are irresponsible and turned off utilities And the house stinks so good luck showing it..we went over to the house it was still nice and neat the house did not stink l, can you believe a realtor representing your property would tell another agent that it was totally lies and slander, she then wanted us to terminate the contract I said no you will finish to August 3.... Nancy Proehl do not use them. Very unprofessional.....

Linda was the best decision we made in our house searching journey. She listened to our needs and…read morepatiently let us look at many options before we made our final decision. She made us feel like we had been friends for years. You'll enjoy working with Linda's great personality!

Linda is the absolute best! My husband met her at an open house and within a month she helped us…read morebuy our home! We were not in the state when we closed on the home, so she represented us through the different steps and even helped take measurements and pictures so we could buy appliances before moving in. She has our best interest at heart, she is kind and works hard. We had such a wonderful experience working with her that we even referred our family to her. Our family worked with her in the last year to purchase their home in North Texas. You can't go wrong by having Linda represent you and working with her is always a pleasure.

Awesome people and great job closing on our home! Will definitely reccomend…read morethem!!!!!!!!!!!!!!!!!!!!!1

The place is a joke , Dont go there !!!!!! they didnt pay off my loan now i just got a letter…read moresaying i owe money from a house i sold a year ago!!!!!!!!!... they never contacted me .. they admit they didnt pay it off but say to bad .. the lady that did my loan said yes its a black mark on her but there is nothing there going to do ....!!!please dont go there the office manager is a joke shouldnt run a phone booth !