I'd give them a zero if I could. my husband and I went to see if they could make one cabinet for…read moreus, to put a kitchen sink in. they seemed nice but disinterested. the gentleman took everything down said he'd message us in a day or two with a estimate. it has been a week we have received nothing. I know it's just a small project but it would have been nice to have been told it wasn't big enough for them to do. instead of leaving us waiting. so I wouldn't recommend they because that tells me they're not customer oriented unless you're doing a large project.

From the owner: In 1987 McLusky Showcase Kitchens & Baths was established with a commitment to design, quality…read moreproducts and client satisfaction. We are one of Pennsylvania's leading kitchen design and renovation firms. Specialize in creating luxurious kitchens and bathrooms. From unique designs to award winning installations by employing our own designers and installation tradesmen. Our designers integrate form and function using state-of-the-art computerized software. Since our inception we are proud of the reputation we have built as Western Pennsylvania's premier kitchen and bath design and remodeling firm. Our showroom is located near New Castle, Pa. featuring six complete kitchen displays, bath displays and cabinet vignettes. Numerous displays of countertops, faucets, sinks, ceramic tile, hardwood flooring, cabinet hardware, showers, appliances, granite and quartz.

Regis and his team at Master Remodelers did two extensive projects for us. When I first contacted…read morethem, I was unprepared for their requirement of payment for a project proposal. Their comprehensive in-house design and build approach was unlike that of other contractors, and their cooperative communication was instrumental in developing and meeting our expectations. They made understanding us and our house equal priorities. They educated us about the condition of the house, brought in an engineer, and designed projects around improving and reinforcing the house. They found and corrected issues created by the house's original builder. They work well coordinating their work with other contractors. With one exception, there were no call-backs. A minor installation error discovered years later was cheerfully and promptly fixed as a warranty item, a reflection on their commitment to their clients. When it came time to sell the house, the quality of their work was a strong draw for the buyers. It drew a crowd. They exemplify how a great team can accomplish great results!

I just wanted to update my review to reflect the fact that I have been harassed by this company…read moreconstantly over the past two months for writing this review. They originally reached out to me asking to take it down. When I refused to do so because I believe that my review reflects my family's experience, the messages kept on coming. At first, she said I shouldn't leave a bad review because I have never dealt with a death in my family (not true & not sure how that is relevant). Then she accused me of writing my review to punish the company and for no other reason. My response was: "Let's be VERY clear here. I'm not "punishing your company". I'm leaving a review of our experience on a site that is meant to leave reviews of people's experiences with different companies. If all owners tried to bully patrons into only leaving good reviews on Yelp... well there would no longer be a Yelp. I'm leaving honest feedback on how it felt to deal with your company. I'm sorry that you don't agree with our assessment, but it's truly how it felt. I'm very glad that we parted ways when we did so that we could work with someone that was much more pleasant to deal with." And she responded back with: "And you reaffirmed ours that "you're not our customer." Because our customers have class." I just wanted everyone to know how this company operates behind the scenes...

Contracted with Hutch and Home Design for a project of $75,000+. There were many issues, a supposed…read more3-4 week project turned into a 4 month project, many deadlines were missed causing me to cancel plans. No only were there missed deadlines, mistakes were make due to lack of communication between workers & owner. We had to manage our own project even though we were charged 17% for a project manager.

Fantastic customer service. Super helpful but not pushy. Beautiful displays, reasonable prices and…read moregreat sales. Allison, the owner, was kind and informative.

BUY YOUR FURNITURE HERE. THEY WILL TAKE CARE OF YOU…read more That's the short version. Here is the backstory. After 25 years we went back to Perlora Furniture to buy a new leather sofa set. We found one we liked and ordered it in a color that should have matched our living room. This was a very big investment for us. When the sofa arrived it was instantly clear that the color did not match what we meant to buy. Someone from the store drove out to our home, took one look, and said, "Oh. Ewww. I see the problem." But the color number matched what we had asked for. He took a bunch of photos and went back to the store. "The color doesn't look the same here as it does in your house. Our showroom lighting is extremely warm, and I think that could have been what caused the confusion. Let me see if there is anything we can do." A few days later we got a call. "The owners have been on the phone with the manufacturer, and it's settled: you can order a replacement so long as it's the same design with a different color." Oh, the relief! The men came out to take back the first one... and left us with a loaner sofa for the several months we'd have to wait! Totally unexpected, and tremendously helpful because our original sofa had been thrown away. The new one just arrived and it is more than acceptable. Great quality, perfect size, etc. The color is still notably cooler in our well lit house than at the showroom, but we accounted for that with this choice and it is fine. So I repeat: BUY YOUR FURNITURE HERE. THEY WILL TAKE CARE OF YOU. They won't give away the shop or anything, buy you will be treated as an honored customer and not just another sale.

We love PerLora! What a beautiful showroom with 40 foot ceilings and exposed brick walls. The store…read moreis loaded with stressless chairs, couches, sectionals, coffee tables, side tables, and entertainment centers. They are starting to add more accessories so that your room can be finished in one stop! We purchased a large leather sectional with electric head support and leg rest plus the stressless chair for the office. It's perfect for power naps. We loved are designer, Katie Joy! She was so attentive and helped us through the sale till delivery. Katie was so nice to work with and highly recommend her!

I was very displeased with James Checkeye. I found him dishonest about cost and when I requested…read morehe use different contractors he went ahead and used his own. I found him to be scattered and deceitful and would definitely not recommend this man. What surprised me most is he appeared rather charming and trustworthy, and in the end he basically screwed us over and would not even return phone calls

From the owner: We offer great design for your home or business. Walk in, call, or visit our website!read more