Loved our stay at the hotel. The pool is nice and they give you warm cookies when you check in.read more

This hotel is beautifully crafted. Excellent staff, conveniently located- attached to a new Detroit…read moreclassic Zalman's. Selfie friendly is an understatement, and the art/feel is perfectly curated. Excellent job. #kingsley

Nice place to stay if you're just passing through or for company seminars. Lots of banquet halls…read moreand catering for events. I stayed for several days for a company event, the only down side was in the banquet halls the internet was very spotty. Within the room the internet was better. The internet problem plus the noisy air conditioning earned them Just three stars.

I went here for a sorority and dinner event. I actually forgot this place existed. It is tucked…read moreaway behind the Somerset mall which is an upscale place for the area. The hotel not so much. It is in need of some updates however the conference room venue was great. They had a nice setup, attentive staff and good audio system. I am not too sure about the rooms but the conference center was a good spot to have events.

Had an experience I would never have expected. Turned down covers on bed to go to sleep and there…read morewas blood all over the bedsheet. Looks like someone had their period. No idea why they would make bed with that obvious stain. Called downstairs and they told me they would bring new sheets and a plastic bag for me to put bloody sheet in. They. Wanted. Me. To . Change. The. Sheet. I said no way. Sheets dropped off. slept on covers. The guy at the counter in the morning said rooms were available and they should have just switched rooms out. Called manager Jason Wade, no return call. Terrible service. No accountability. Disgusting. Showed them photos. No help.

Went for a business trip. 2 stars because the staff was very friendly and accommodating…read more The room however was not very clean. Hair stuck to the headboard, on the toilet, and in the shower. Ask to have housekeeping clean the room, they cleaned some, not all of it. The walls are very thin, you can hear people walking and talking around you. Noticed that the housekeepers use windex to clean the counter tops, instead of a disinfectant. The breakfast is decent, and they have plenty of seating to enjoy it.

I had a really positive experience staying here. The room was huge with lots of space, and it felt…read morelike I got so much for what I paid for coming from CA. The bed was comfortable, the AC worked really well and you could adjust it for every room, and the kitchen was great. It felt like a very comfy and clean living space with a lot of privacy. If I come back to Troy I will stay here again. Really enjoyed this place.

Neat, clean, well maintained and all staff were incredibly pleasant and helpful. I've stayed in…read moreother extended stay hotels in area in past and this is truly the best by far.

Great hotel! Stay super friendly and welcoming. The rooms are nicely appointed and clean! The…read morelocation is very convenient close to I-75 and big beaver/16 miles road that run east to west. I highly recommend.

Really love staying at this Marriott. Have stayed here a few times for work,inside is very clean…read more Staff is very nice and this location attached to convention location so it is usually very busy. Parking is free on site and the road that this street sits on has numerous places to eat, grocery stores and a large shopping mall will be staying again

Wow, I am happy we stayed here for visiting Detroit zoo. Only 15 minutes away from zoo in safe…read moreneighborhood. It is behind Walmart and strip mall for each access for last minute shopping. Our 2 queen 1 king 2 bath was on 3rd floor but snaked all the way around towards the back to the front in a large unconnected square shape. It was hard to move luggage to room but nice new furniture and wallpaper. Newspaper everyday was nice touch. Evening reception had nice soup, salad, cheese platter, cookies, snacks and beer/wine offerings. Breakfast is as expected with taco fixing bar. Room was cleaned daily. Also washer and dryer on 3rd floor which was nice. Only $1.25 for wash and dryer which front desk can get you quarters.

Friendly Staff. Good breakfast. Pleasant stay. The internet and TV could be better, but it was a…read morenice stay here...

Not the most cleanest hotel. Pfui! After checking into my room noticed these disgusting spots on…read morebathroom wall and switches. Gross

Clean and nice hotel with a ton of food options in walking distance. They also have a nice little…read morehotel bar and restaurant. The bartender is chill, and it's a fun place to converse with other random travelers.

Avoid room 114. Otherwise a decent hotel stay…read more Room was spacious and clean. Full sized fridge, microwave, small stove top. Close to the freeway, shops and stores. A basic hotel with basic fares. It had a small gym, but no breakfast option, which is fine. The front desk was courteous (except for the young lady who put me in the worst room of the hotel). Room #114 is next to the laundry room and the big, loud, noisy vents. The vents started at 6:00am and were extremely annoying. I would stay here, IF they provided another room option.

Everything was clean, and the front desk was friendly and accommodating. It felt like a small,…read morewell-run hotel. On the first night, we requested extra sheets and comforters, and got them quickly. We also requested late check-out on our last morning, and that was super easy too. We stayed in a spacious 1BR suite. There is a big desk that can also be used as a dining table. The queen bed in the bedroom was quite comfortable. The kitchenette was stocked with plates, cups, cutlery, some salt & pepper packets, a toaster, coffee machine, microwave, a full-size fridge, hot plate, one pot and one pan. I wouldn't plan on doing any serious cooking here, but it was enough to heat up leftovers and make some pasta, which is all we needed. They also have some extra appliances (crock pots, rice cookers, blenders) in the lobby, which you can borrow. The sofa bed is incredibly uncomfortable. I could feel the springs digging into my back. It was also pretty narrow and it would be difficult to squeeze two people on it. Having one person sleep on top of the sofa (not converted into a bed) seemed like it would be okay, though I didn't try it. There were 10 1BRs on the first floor and 25 regular rooms. The building is three stories tall. Overall, given the price that we paid, I'm happy with the value that we received. The furniture is a bit scuffed, the pleather chairs are peeling, and the appliances are a bit old. The fridge was a bit loud, though we were able to close the door, since we were in a 1BR. The shower dispenser was out of shampoo. The dishwasher was dirty and had bits of food stuck to the inside of the door. But none of this was a big deal or an inconvenience to us. I was worried about other reviews that complained about dirty walls, stained carpet, weird smells, and broken doors, but we did not experience any of this. Next time, I would request a room on the higher floor, as it feels nicer to be a bit higher up, even if your view is still of the ceiling.

Had a great stay at the Townsend. We were there for the Woodward Dream Cruise. Absolute great…read morelocation in the Birmingham area. Hotel is higher end with nice rooms, very good bar and restaurant, great staff. Would def stay here again ... great 5 star experience !

Afternoon tea at the Townsend is something that was on my wishlist for a long time and it did not…read moredisappoint. The hotel is beautiful! The service was outstanding. We enjoyed seasonal baked goods and mini sandwiches but the desserts were bar far my favorite. I went with girlfriends and we had so much fun dressing up and making a day of it.

We have been staying here for years. Great hotel. The bartenders are pretty cool too.read more

Horrible experience & service at this hotel. My family & I stayed here on 1/10, & the room was…read morefilthy, & the management was horrible. On top of the bad service & filthy rooms, I called corporate offices to let them know about our experience, & they did nothing about it. Not even a simple apology. No coordination, no customer service, and absolutely zero accountability for anything from a corporate standpoint. Saddest thing about this is we come to this location often, but never will again!!! Save your self the time & hassle, & go somewhere else.....