I recently opened an account with Leader Bank, and Alejandro helped me throughout the entire…read moreprocess. He was extremely professional, patient, and knowledgeable. He took the time to explain everything clearly, answered all my questions, and made the whole experience feel simple and stress-free. The process was much easier than I expected, and I truly appreciated Alejandro's excellent customer service and attention to detail. I highly recommend asking for him if you are considering opening an account or need any banking assistance. Thank you, Alejandro, for making the experience so smooth and pleasant!

Matt and Shannon in the Leader Bank Mortgage center exceeded all my expectations when it came to…read morebuying my first home. I shopped with 4 different lenders for an FHA loan. Leader Bank offered the lowest rate with the highest closing cost credit enabling me to buy a 3 family in Chelsea with the only out of pocket expenses being my down payment, and inspection fees. Matt was always responsive to my many, many questions/phone calls and was quick to react to issues caused by a 3rd party. Shannon is extremely thorough in her documentation, as literally not one unforeseen issue related to my finances/documentation came up, never asked for a single document I had completed a second time. I provided Matt with all my financial information up front, he told me what he thought I could get approved for and it closed. Simple as that. .

Our landlord was selling our current apartment and we were tired of renting. We had gone through…read moretwo companies that offered mortgages and had been doing business for well over ten years with. Don't ask because I won't tell you which companies due to the day and age we live in. But one went through the quick approval process for the mortgage and said sorry but you don't qualify due to the minimum credit score required for your application. I knew this wasn't true so I said ok fine. Talked to the next company that we liked and after about 3 weeks they denied us through an email not even a call. Next we had a family member advise us to call KIM RIDDELL AND REGENCY MORTGAGE. Kim Riddell told us up front that we might not qualify but we at least will know what is wrong and I meaning Kim would tell us what to do to fix it and about how long before it gets fixed. We started the process and were denied; my wife and I of course got depressed. But Kim said don't worry that was the automated we are not done yet. At this point as she says "she rolled up her sleeves" started to dig into why I was denied. She found out the reason I was denied we went through a few weeks of calls, and emails. Paperwork requests signatures explanations of what was happening next etc. After we gave Kim the paperwork she requested in an timely manner we were preapproved. You heard me after being denied twice recently and as many as about 4 to 5 times over the course of 5 years Kim got us pre-approved. But the hard work wasn't done and everytime I mean everytime we had an question via cell phone or email kim called us back in an very timely manner. We eventually found the house of our dreams went through more paperwork and closed late last month. ALL BECAUSE OF THE HARD WORK KIM RIDDELL and the fact she said no if you are going to deny these people I want to know why. If I can ever do business with Kim I would in a heartbeat. Again Kim we appreciate what you did for our family. http://www.regencymtg.com/planners/list/kim-riddell/ Sincerely J and J

I worked with Andrea Baldwin out of Regency's Bedford NH office. I met Andrea at an open house in…read moreearly March 2018 when I was just a curious possible first time home buyer. Andrea instantly made me feel comfortable with her witty sense of humor. Andrea was also knowledgeable and explained the many options for first time home buyers. I left the open house with just her card that day. I kept up with the search for several more weeks until I knew I needed to jump off the ledge and into home ownership for the first time and soon. During the search I met several loan officers/brokers with various mortgage lenders at a lot of the open houses but none of them made me feel as at ease as Andrea did. As a single woman and first time home buyer, having that "at ease" feeling throughout the entire daunting process was an absolute MUST. No question, text, email or phone call went unanswered. There were quite a few nights that Andrea was on the phone with me nearing midnight to go over estimated closing sheets for perspective properties. Even after the million and one questions that I'm sure I asked more than once, Andrea still kept her sense of humor with me, thus putting me even more at ease. I recently closed on a property and Andrea stuck with me every step of the way. Every person I've encountered within Regency thus far has been extremely patient, helpful, knowledgeable, professional and simply awesome.

Professional , knowledgeable and superior customer service by Shant and his team…read more Rates are competitive and Shant is always available

I'm sure if you have a simple straight forward local mortgage G-Rate will do a nice job.. Because…read morethey have so much volume they have invested in the latest mortgage underwriting technology. Unfortunately, that technology is not at all friendly or forgiving. All is fine until you add complexity to the situation and need hand holding. I've closed on 30+ mortgages in my life, have owned dozens of properties and this was by far my least favorite closing experience. When things went sideways the implementation team was literally afraid to bring in the boss (Shant) for assistance causing multiple delays all they up to the night before the first scheduled closing. We eventually got it done but the underwriting process was absolutely ridiculous. Here is one example; the underwriters required an official letter from my employer on company letterhead and signed by HR describing the frequency of my annual bonus. Really?? In summary, very nice people but not the best experience. Good Luck.

Cannot thank Ryan Wallis enough for all of his efforts while assisting us with buying our first…read morehome. Ryan answered all of our daily questions quickly and efficiently and always updated us along the way during the whole process. We highly recommend partnering with Ryan to ensure that you get the best available rate and response time to ensure that you get your future home. Thank you Ryan! Stephanie and Alan

Ryan has helped me with multiple mortgages for both my primary residence as well as vacation…read moreproperties. He has been nothing but professional and has always delivered excellent customer service. From beginning to end, he was informative, extremely thorough and has always closed our loans on time.

I am writing to highly recommend NACA for anyone of modest means who is interested in purchasing a…read morehome of your own. I became NACA qualified in mid-November 2022 which is like being pre-qualified through a typical mortgage lender. One of the great things about NACA is they work with you to get all your financial documents submitted ahead of time, so you can then go and shop for a house knowing what you are realistically able to afford. They help you identify an amount that will work for your budget and that you can reasonably pay each month. I just recently attended a NACA purchase workshop where I learned all about the process of working with a realtor, ensuring my financial documents are all up to date and educating me about the many things to consider when shopping for a home of my own. I can't say enough good things about this program! If you want to buy a home or your own, even amidst this challenging time of inflation and higher interest rates that we're all experiencing then - Google NACA, check them out and sign up with them to begin the process of buying a place you can live in and own yourself!

As an economist and what I believe to be a savvy consumer of the housing market I have to say that…read morethe NACA mortgage process is probably the best opportunity at home ownership (and unfortunately the best-kept secret) most American first-time home buyers will ever find. No closing costs, no money down, no fees at all. Just a mission to helping normal people become homeowners and a commitment to pay it forward. Absolutely check out www.naca.com ! Thanks again, Faith.