Deceptive business practices! Promise services they don't have the staff for then charge you more…read morethan stated. My grandmother was left without a caregiver. I asked for management to call me back and haven't heard from anyone 3 days later.

Words cannot express how cherished our family experience with Visiting Angels has been. When…read moreGrandma reached the point where she was needing 24-7 care, and Mom (her caregiver) desperately needed sleep, we didn't know what to do. Acting on a recommendation, I called Visiting Angels and talked to Stacey. As a result, help came fast in the form of indeed, a visiting angel. The way they operated was Stacey and Nurse Mary visited with Mom and Grandma to assess what was needed. Night-time help was what Mom was desperate for and Stacey offered up another Stacey who was the most incredible visiting angel. Grandma loved her from the first night. They bonded immediately. We never thought Grandma would be so comfortable with a non-family member caring for her, but I could only relieve Mom so much as I work full-time. Caregiver Stacey would come on-time as scheduled, and be johnny-on-the-spot (as Grandma put it) when Grandma called out for her all night long (which was often). There were times during this period of time where I was desperately seeking advice on how to ease Grandma's suffering. I called Manager Stacey who is the world's best listener, and also talked with Nurse Mary who is full of knowledge and compassion. I'm telling you, these folks care. Fast forward to a little over a month later and Grandma is no longer with us. I was awed that Visiting Angel Stacey not only came to the Memorial Service, but brought a thoughtful gift and heartfelt card. So if you're wondering who to trust to care for someone you love, know there are indeed angels out there. Ones that will visit and care for your loved one as only you can. Yes you will pay for this. Some might say it's not cheap. I say for what they're worth we couldn't pay enough. Stacey, Mary, the other Stacey...our family thanks all of you from the bottom of our hearts!

My mother has been taking my father here for approximately six months. My father has Alzheimer's,…read moreand has done really well there as they are so welcoming. They are warm and loving and go out of their way make it fun for the people there. My mom has absolutely loved it. I highly recommend this facility for your loved ones.

This franchise in Raleigh NC address 2245 Gateway place 27607 she is a phony she looks for the…read moreworst in some of the employees and favor others, she never turn down a client no matter the sisuation with them being that it is bed ridden, psychotic, as some has been, some have diseases and mental impairments that the caregiver and PCA are not equipped nor trained medically to handle, the owner Marshall throws her workers under the bus and sticks them with any clients to deal with as long as it mean that she gets to make more money by not turning down a single client no matter their medical sisuation, there has been so many injuries at that facility Sarah care Lake boon trail and The owner Marshall covers it all up and ask that her workers do the same oh yes she tells them what to say and how to handle these injuries with the family members, There have been many family members removing their relatives out the care of Sarah care Lake Boone trails because of all the cover up and injuries sustained in the facility, even the workers at the facility gets fed up and not take care of the clients as necessary like they should, it even becomes too much for then at times to the point where they say to one another that they will leave the clients with poop on them, and that's what happens some of the clients go home poop and smelly like urine, The owner Marshall only cares about money the more clients she can keep squeezing in the door the better for her, the place has been over Crowed a lot so much so that she comes down hard on the workers to do everything becomes too much to do and tend to all at once, exspecially when it comes to toilets and changing diapers, This is one place would not recommend my friends nor family to bring their relatives to, i see too much go on here at this place and it is not a pretty site in fact it discussing, and a disgrace

After my broken hip and torn abductor muscles I had home care through Kindred. I had a registered…read morenurse, a physical therapist, and an occupational therapist. They were all excellent...they were very professional and also kind and compassionate. If I ever need this kind of care again I would definitely call Kindred.

This place is questionable. They asked for an ACH, meaning they want to just pull whatever money…read morethey deem appropriate out of your account when the payment is due. I pushed back on that and they asked for a $5,000 deposit! Seriously, you aren't a bank, and this isn't a mortgage!You are a franchise and what kind of insurance do I have that someone isn't planning to relocate to the Cayman's? Then, I found out they messed up the schedule I submitted. So, they are going to bill and take money out of my account based on a faulty schedule. Some of the workers are gems, but the ownership feels sketchy to me. Buyer beware.

Unprofessional administration personel, originally committed to services they couldn't deliverread more

The Rocky Mount office is an unprofessional office and needs to be audited immediately!…read more Justice called me, interviewed me telephonically, told me I'd be going to a class (even though I had skills) soon, and that she'd call me. 2 weeks later, I called her, only to find out that the class started YESTERDAY! The Rocky Mount office doesn't know how to treat its applicants nor employees, so I truly understand the patients' awful reviews on GlassDoor and Yelp!

You would think that a home health company would be doing all they can to take care of the people…read morewho are taking care of their patients. Million/billion dollar company and they pay employees crumbs . Changes schedules at last minute leaving patients often without care. The few good employees they have: they take extreme measures to make it hard for them to be able to make a true living or difference for patients. Do not hire them!

We all need peace of mind when it comes to people we love. That's why I feel compelled to highly…read morerecommend Blue Ram Home Care based on the excellent care their team has taken of my brother Paul. Their dedication, experience and expertise have made all the difference in his quality of life. It means so much to know he's not only being cared for, but also cared about. Our family has such appreciation for their keeping him safe and for making him laugh and be at ease. One of the Blue Ram care-takers also encouraged Paul to play his guitar --it was so neat for us to hear him play again after such a long time. We have such appreciation for the difference they make in his life every single day. With gratitude, Sue Burroughs Field

From the owner: At Blue Ram Home Care, we believe that every individual deserves to receive high-quality,…read morecompassionate home health care. We are committed to treating our clients with respect, dignity, and kindness, and to helping them achieve their wellness goals.

Quality Care - Compassionate Caregivers - High integrity company…read more We used Homewerks for one of our family members and can personally attest to the high quality care and compassion provided by Paula and her team. Similarly, we have referred them to many of our friends and business colleagues who consistently give Paula and her team rave reviews. Paula started the company after caring for one of her own family members so she approaches each case at Homewerks with the understanding and personal experience of what it means to have someone warm, competent and trustworthy at the person's side. While we are supporters of the quality care provided by Homewerks, we also cannot say enough about Paula and Tom as individuals - high quality people with unquestionable integrity.

I have immeasurable gratitude for the team at HomeWerks. 24-Hour in home care for my Mother, who's…read moremental health was progressively deteriorating from dementia, was accompanied by a lot of challenges as well as several emergencies. However, Paula and her team stepped up 7-days a week & at all hours of the days/nights. The caregivers always communicated with me and treated my mother with dignity & respect, even in the most difficult of circumstances. And, when I needed medical guidance, along with some personal support, Paula rose to the occasion often speaking with me late at night and on weekends and she always placed a follow up call to see how things were going- - even after my mom made the transition to full time memory care. If you are looking to find an extended family for your loved one/s, look no more. Have the utmost confidence in choosing HomeWerks

Beware. If you own a cat, they charge you extra plus will tell you it will be virtually impossible…read moreto obtain care as most of their pool of caregivers are allergic to cats. Funny how when it was Homecare Assitance, this was never an issue.

As an employee of Home Care Assistance I see 1st hand that Home Care Assistance really does do…read morein-home care differently. I am proud to be an employee & enjoy that my position allows for me to help people on a daily basis. At Home Care Assistance we are Champions of Aging Well.

I was scheduled for outpatient surgery in Durham. My friend was lined up to take me, but just in…read morecase she wasn't able to, I called Seniors Helping Seniors to find out if they offered rides, etc. Just information gathering In the next breath, I was told "Dee" would come by to meet me. At first, it seemed odd, but then thought I guess they want to confirm that I am who I say I am. Friday morning Dee arrived. Sat herself down and started talking and talking (mostly about herself). After about 90 minutes, I was totally confused and told her I had to leave for a doctor's appt. She was surprised I hadn't been told it was a 2 hour meeting. Dee hurriedly gave me some forms to complete so I questioned her several times if I was signing up for anything. She assured me no! Then, because I had to leave, she said she would stop by for financial info. Now it is definitely seeming weird. Well, here she comes the next day and wants my bank account info. Long story short: Around 4:00 pm, 15 days from my surgery I get a text asking for the name and number of my surgeon. I was shocked!!! I explained I never requested service: I had to be in Durham by 6 am and yet they had me scheduled for 8-5 care at $42/hr. (I'm sure there was a method to their madness, waiting until almost the close of business to contact me. If I hadn't seen that text late on the 15th day, they would have taken the full amount for 9 hours at $42 an hour from my bank account. They tried to scam me out of a huge amount of money, plus considering they have no medical credits, why did they want to talk to a very busy surgeon? I then emailed the head of the agency: no response: which told me a lot about them. I am now going to contact the agency that licenses them. They should not be allowed to be in business. PLEASE DO NOT LET THIS HAPPEN TO YOU!!! signed: 'Disgusted'

My Mom fell 3 times last year and it was apparent I needed to check in with her almost daily at her…read moreapt. A friend told me about SHS and they were a God-send! I appreciated that they didn't require a 4hr minimum like most other places. I just needed a couple of hrs 3 days a wk to give me a break. The 2 caregivers we had were wonderful and my Mom looked forward to them coming. I especially loved the website where I could check to see what she had eaten and what they had done. That was a great help. The owner, Kathy, was wonderful to work with as well. Unfortunately my mom needed more help after a hospital stay and we had to go to a nursing facility. I sure wish I had started them sooner while she was in better health! I highly recommend them. Robin, daughter