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    TheKey - Senior Home Care

    3.0 (3 reviews)
    Open • Open 24 hours

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    Morningside of Raleigh

    Morningside of Raleigh

    3.3(3 reviews)
    2.9 mi

    My mom was in this facility and is now moving out due to the complete lack of care provided,…read moreespecially considering the cost. For over $6,000 a month, you would expect a certain standard of service they claim to provide--but that could not be further from reality. My mom entered with dementia that was still mild; she was independent and did not need memory care. We paid for a room, cleaning service, and medication dispensing. Yet her room was consistently dark, dingy, and NEVER cleaned. The entire facility often smelled of urine. After repeated complaints about the filth, nothing changed--I eventually bought my own supplies and cleaned her room and bathroom myself. Even worse, as my mom's dementia progressed, the staff NEVER communicated with us about her episodes or what was happening. How can a facility responsible for people's loved ones fail to notify families about their care and wellbeing? For the cost charged and the level of neglect received, this facility is unacceptable. DO NOT send your loved ones here.

    Small and homey compared to other places I've visited which is the reason I selected this for my…read moremom. She gets to know the staff and familiarity is beneficial for her. It's comparable in costs and services to other local places. Good responses to needs and family members' requests. The billing and paperwork processes are not modern nor online but manageable. Private rooms for residents are like large hotel rooms. Planned events are very good. Transportation is included but scheduling is required. Outings are nice and seem well planned.

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    Morningside of Raleigh
    Morningside of Raleigh
    Morningside of Raleigh

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    Waltonwood Cary Parkway

    Waltonwood Cary Parkway

    4.5(2 reviews)
    3.6 mi

    We moved here from Seattle in May 2021 and after a brief adjustment, we've been very pleased…read more Housekeeping alternates from changing our bed linens, to a thorough cleaning of floors, dusting and cleaning both bathrooms. Employees are well trained, friendly and efficient! Initially, the dining and kitchen staff had vacancies, but that has changed. Daily continental breakfasts are provided, with Wednesday offering a variable of scrambled eggs, bacon and sausage. Every other Sunday a hearty brunch is provided and is excellent! The evening dinner is also provided in the Dining Room. Depending upon personal preference, a menu is completed the day before and returns to the kitchen. Staffing can alter whether it will be a buffet style or seated dining. Soup, salad, entrèe, and a variety of sides and a dessert is included as a part of the monthly rent. Access to Doctors Making House Calls, Legacy Physical Therapy, a gym and a heated pool are also available on site. Clubs range from Book Clubs, Veteran's group, off campus events, etc. all add to create a thriving environment!

    My dad was a resident in the independent living community at Waltonwood for six months, until he…read morepassed away. He loved it. The staff is exceptional, always friendly, always treating the residents with courtesy, respect and affection. The residents go out of their way to welcome newcomers and help them acclimate through an ambassador program. I often joined dad on Friday afternoons for "happy hour" in the cafe. Although he didn't drink, he enjoyed a glass of cider and socializing with other residents. I made as many friends as he did and really enjoyed visiting, especially for concerts, special events and dinner. Highly recommended.

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    Waltonwood Cary Parkway
    Waltonwood Cary Parkway
    Waltonwood Cary Parkway

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    Carillon Assisted Living - Carillon Assisted Living | Welcome Home

    Carillon Assisted Living

    1.9(11 reviews)
    0.0 mi

    I am Carillon's newest employee and I will work in administration at the corporate level. I have…read morejust completed the hiring process and was very pleased to have been able to spend time with the President, Finance and the Operations teamleads. Each one was both personable and extremely knowledgeable in their position. Everyone had only the very best of intentions to care for their Senior Communities and those sheltered there. In reading these reviews, I was sad to see that as is true of most reviews, the bad experiences are statistically the 8 in 10 majority. That said I will take away from this that since there are so few bad reviews that Carillon must have an overwelming amount of satified supporters. This is also evidenced by their success as a business. There are many senior care communities that are much cheaper but quality amenities are costly, that said, if you can afford the quality then you can afford to choose elsewhere if we didn't meet the high standards. Our communities are thriving and growing and we welcome you!

    Assisted living facilities are, for the most part, disappointing ... yet for some of us, a…read morenecessary evil. That said, it is crucial to find one with a staff that is not only simpatico, but aware of your loved one's needs. It's better still if you can find a place with a well treated staff, to reduce turn over rate. Good luck with that. As for us, the Carillon of Hillsborough fills the bill as best as it can. No, it isn't perfect, although I wish it were... Carillon is clean, warm, and well maintained. The staff is (for the most part) a caring bunch, and the folks in the office are willing not only to hear your complaints and/or suggestions, but to act on them as well. And the residents appear clean, cared for, and content. What else can I say?

    TheKey - Senior Home Care - homehealthcare - Updated September 2026

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