bought a dress as a gift for my sister, but unfortunately it didn't fit her. When I tried to return it, the store refused because a small part of the price tag was missing, even though the dress was completely unused and in perfect condition. There was no flexibility or attempt to help, which was disappointing as a customer. I understand having policies, but good customer service also means being reasonable. Because of this experience, I wouldn't shop here again. read more

I love this shop and so many cool clothings. I bought some tops and socks. I love the way they decorate the store. I will be back again when I get Hawaii. read more

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This is another first time at this shop and a bag in the window caught my eye, "Aloha Bitches!" It cracked me up. As I stepped in, the front had these bags at $28, all other worded items. It's a shop of fashion for young ladies. On the wall had a multi-colorful giant dollar bill behind register. It reflects an attitude for women fashions which are cute for both day and night. There are three dressing rooms in back with a lit candle on one table and sanitizers on other table. The lady was friendly and answered my questions. You can accessorize yourself by looking at a huge collection of earrings, bags, and cute hats. Masks required... No markings on floor for social distancing. There were good traffic in and out. This is a shop I would take my oldest granddaughter who live overseas. I would have to wait when she flies in. Ciao! read more

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Love!! This is my go to store when I need a cute outfit for the weekend or staple basics! The girls who work here are always so sweet and helpful. Reasonable prices and they carry nicer brands like Levi's, Rolla's, Baggu, and Motel Rocks! Highly Recommend! read more

Homecoming Honolulu has the CUTEST selection of clothing. Prices are on the expensive side but they have cute basics, trending clothing & accessories and unique pieces. Unlike a lot of stores that won't let you try on because of the pandemic, Homecoming Honolulu has opened up their fitting rooms again! I personally cannot shop for clothes without trying them on at first so this is a huge plus for me. On my most recent visit, I came in search of a simple bucket hat. They ran about $20-$28 each, and although I couldn't find one that I liked, they had a pretty wide selection that I'm sure most people would love. They also have sunglasses, jewelry, totes, tops, bottoms, jackets, etc. I was greeted when going into the store but no one seemed interested in helping me (which is totally fine with me since I hate being pestered by sales people lol) and paid no attention when I left. read more

Went here with my niece, age 19. We had fun shopping around the mall and the girls working were incredibly lovely. I've had my fare share with rude, unwelcoming staff but they were not one of them! I would say their clothing may be quite pricy yet my niece is off to college again so I did spend money on her. read more

I purchased a skirt set here and decided to only wear the top because when I tried on the skirt at home, it didn't fit me as well as I had thought. I've worked in the retail business for 5+ years and completely understand store policies when it comes to returning items without at receipt. But I also know that retail stores keep track of their sales with receipt codes and these can be found by the items style number. No help was offered other than to "email" the company. These emails speak for themselves read more

Homecoming Honolulu - Women's Clothing Near Me - Honolulu, Hawaii

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$28 for a canvas bag? Yep but "Aloha Bitches" is printed on the outside. How can you pass by this purchase? Go ahead and speak your mind without verbalizing. Store is small and located on the second floor down at the west end of Ala Moana. Staff is very pleasant and helpful. read more

Homecoming Honolulu - The caption says it all. - Women's Clothing Near Me - Honolulu, Hawaii

i bought multiple pieces of clothing here and they were all so cute and my style :) not only that, i was on vacation and it was my first time in hawaii and i had such a good convo with the workers there and they were so sweet with helping me!! they helped me pick out items and even helped me put it on since one top had a specific wrap that needed to be done. both the workers were super sweet to me and i had such a good experience :) if i come back to hawaii, i would come here again!! read more

Will never be shopping here again. Bought a top set that was sold separately and was pretty pricey a little over $70. Thought it looked cute and took it home to try it on with different things but unfortunately nothing looked good with it. Tag was still on and I had the receipt. Went back literally the next day to try and get a refund/exchange. They don't do refunds so I was looking for an exchange but since I got a small discount for being an employee at the mall, it voided a chance to exchange. I told them that I knew the sale rack is all sales final but no one told me that a mall discount too because if that was the case I would've said screw that small discount if that meant voiding me a chance to possibly exchange. I really don't see the hassle or problem when it comes to exchanges and if I was the owner of a company I would want my customers to be satisfied. Back and fourth with emailing and literally getting no where. I'm big on supporting local but not with this one from here on out. Emails speak for themselves. read more

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Love this store! Always find such cute outfits! If Ang is working be sure to talk to her!! She's the absolute sweetest person! She is so helpful with helping you find items you might like! :) Also fills you in on what other items are on the floor in different colors/styles similar to the ones you already have in your hand! LOVE HER!! Thank you for everything, Ang! read more

Ladies! Grab your money and run.. DO NOT shop here period. Extremely rude salespeople. If you buy something and go home the item didn't look like what you thought you saw in store and you come back ask to exchange for a different style, they won't even let you exchange for something else even if the item is unworn with receipt, tag, and original packaging. Their receipt stated items can be exchange or get store credit within 30 days. I used to come here often to buy their gold filled jewelry, vintage tees, and lots of sunglasses. Most of their sunglasses are $18 each and can be purchased online from Amazon for $15 and you get two pairs. I mainly shopped here because I want to SUPPORT LOCAL BUSINESS only but after this horrible shopping experience I won't be back ever again. Take your money and shop else where just so you can have a peace of mind. What a shame!!! read more

Located in Ala Moana on the 3rd floor by Banana Republic and Brandy Melville, Homecoming Honolulu is where it's at! I've loved this store for the past few years and it is still my fave. Not only do they have rad styles, but the customer service CANNOT be beat! Tiani and Emilee are awesome. I've known them since they were mainly at the Chinatown location and now they rotate between the two stores. No matter how long it's been since i last stopped by, they still say hi,call me by name and ask me how work is, etc. Shoutout to today (11/24/17) when they had their first Black Friday sale at this location. I completely bought a pair of shoes without checking the box... Turns out I only purchased the left shoe and forgot to get the right side (which was the sample shoe!). So i texted them, they checked the store and found it! They offered to bring it to Chinatown over the weekend so I could pick it up at my convenience. What store does that?! Coming in clutch with the customer service. Seriously love the store and the staff. Support local and check out Homecoming. I'm a loyal customer and will continue to support them wherever they go! Cheers to this expanding local boutique that is making it big in Ala Moana!! read more

I love this store soooooooo much that I've been here 2 days out of the week and it's only Wednesday!!!!! Seriously though, great service! The girls here are a lot more attentive and helpful than next doors "sales associates" i guess it's cause homecoming Honolulu is a local store and they definitely take care of their regulars and first-timers. Thank you Shay for all your help and remembering things I liked and disliked from the last time I was there... it makes it a much easier shopping experience!!! All the other girls were great as well and I'll definitely keep coming back and recommending them to everyone I know!!!!! read more

Cute clothes, bad attitudes and service from staff. Never had issues like this when they had a store downtown. At Ala Moana it always seems like they're being bothered when you're in there shopping, but today as soon as someone I can only describe as their "ideal customer" walked in, it was all smiles and compliments and "omg I love your outfit". Was going to purchase a shirt, but decided not to. read more

the store is so cute and the girls were so welcoming they were super helpful and sweet. i found everything thanks to them ! loved it !!

I love shopping at this store. The girls are always welcoming and personable, especially Ang & Breyan. Always really helpful and I appreciate that they remember my name and ask me about how work is. I appreciate the genuine non surface level conversations, I feel so cared about. Not many boutiques offer customer service like that. Both Ang & Breyan are such important assets to the store, wouldn't be the same without them! read more

My favorite place to shop!!!! They have the best clothes. It's pricey but you really do get what you pay for. I'm thankful for Glenny who's always taking care of me when I shop. She's the best ever. Whenever I have questions she always answers them with no hesitation and she definitely has very good customer service. Thank you so much for all your help :)!!!!! read more

I'm so happy they opened this location in Ala Moana! Parking is 100x easier! I'll be stopping in so much more often now, my poor wallet! I felt so welcomed into this location. The lady, Tiani (sp?), was so nice and helpful. I honestly felt like I was shopping with a friend who happened to be really knowledgable about the sizing and availability. read more

Such a bad customer service. Cannot exchange easily. The store manager will just coldly ask you to email. I guess they do not care about customer satisfaction. The brand I bought, according to them, it is from Los Angeles. I am from LA and never heard of this brand. I cannot find this brand from online either. read more

My family and I just stopped in real quick on March 15th around 2 pm. If I could give this store a 10 start review I would. Not only did they have such cute clothes, but the workers could not have been any nicer. I didn't hold any clothes for longer than 10 seconds before the workers would come over and ask to add it to my fitting room. Absolutely amazing service and every worker was so smiley and just totally brightened up my day! It's rare to find these kind of workers in retail. The ladies who were working at this time need a raise! read more

Customer service here was excellent. So helpful but not pushy at all. Clothing is so feminine and unique. The prices are reasonable. Would def recommend to anyone looking for something different than the usual stuff. Will def be back for more when I come back to Hawaii. read more

Their return policy is terrible and their customer service is shit. My dad bought my mom a dress here for Christmas and it ended up being too big. She couldn't return it online because they don't have online returns and she couldn't return it in person since she lives on the big island. She came to Oahu two months later for a trip decided to try to exchange the dress for a smaller size. The store clerk refused to let her exchange the dress even though it still had the tags on it, it was in perfect condition, and they still had the dress in stock. The clerk just kept responding "there's nothing I can do" and told my mom to email the store manager, we asked if we could speak to the manager in person since we saw her in the store and then the store clerk LIED and said that the manager had gone out the back even though when we passed the store a few minutes later we saw the store manager inside. All my mom wanted was a small instead of a medium, and all she got was the store clerk yelling (not exaggerating) at her to read the reciept more carefully. read more