Our aircon now works better than ever. This however, has nothing to do with Homedeal Aircon. Our airconditioning failed about 4 months ago, and we called Homedeal to fix it. $150 and 15 minutes later, they told us that it was a communications error, likely the PC board in the roof. However, they didn't want to use the existing manhole, and wanted us to cut a new one for them. We offered to retrieve the PC board ourselves for testing, but they declined and referred us to another company.
They didn't bother checking the wall panel or wiring, despite identifying there were 3 places for the issue to occur. We had the PC board checked, which found no issues. After doing half their job already, we decided to do the rest and replaced the wall panel, fixing the issue. Not yet satisified, we then changed the programming on the panel to more optimised settings for the rooms, improving efficency and effectiveness. Had we proceeded with Matt and Adam Black's suggestion to cut a manhole, it would have been an unnecessary and costly mistake. I would give zero rating if I could. Homedeal is hopeless afterall. read more