Macys in Freehold Mall is one of my favorite places to shop when I'm visiting New Jersey…read more One particular employee in the shoes department, Is always professional and courteous. His name is William and he provides outstanding customer service. Just wanted to write a customer survey with Macys directly today and wasn't able to do so online. My hope is that someone will notice this review and make sure the manager in Macys Freehold takes the time to recognize that William is outstanding. Thank you, Yvonne Z.

I have been a Macy's shopper for a very long time. I have shopped at Macy's in many different…read moremalls and states. The Macy's at Freehold Mall, NJ is very disappointing and messy. It was shocking to see that all types of clothing were hung mixed together, pants, sweaters, tops all together on the same racks. There is a limited variety of clothing in the woman's department. Most Macy's present the clothes in an attractive manner but not the Macy's at Freehold, NJ. The clothes look like they were in the store for years! The appearance of this store shows that it has no respect for Macy's customers. The manager of this store needs to be removed due to lack of maintaining a neat and presentable store. When will a Macy's supervisor or an administrator from Macy's headquarters clean up this store and hire a manager who can maintain an attractive and appealng store environment? Extremely disappointing!

Its been 2 weekly visits when I noticed once again no wipes in the children's play area. In a…read morerecent post, management indicated they would be more observant and since they have not, I went to the office to request wipes. The representative indicated she would notify housekeeping and in about 30 minutes wipes were replaced. I would urge management to pay more attention to this high risk area with so many small children and their parents. It's the parents who are spending money at the mall so please be more respectful.

Despite its size, this mall is a bit underwhelming. Not much to brag about, but it is nice for a…read moreleisurely stroll and some shopping if any of the stores catch your eye. There is ample parking available and an array of options at the food court.

I come here bc it's my closest location but the customer service is non existent. The clothes are…read moreseverely lacking compared to other locations but there can be some good clearance. Greeter is usually nice. I told an employee a kid lost a stuffed animal and if she could take it to the lost and found, 30 mins later it's still there. She has 0 intention or care. The cashier (in her 20s) had with zero social skills and barely spoke, no presence whatsoever. I asked for a 10 cent bag and waited to scan my card for a moment. She didn't let me know the machine loaded so I could scan my card that was in my hand and she slowly touched my hand and took the card out of my hand to tap is on the screen. No cashier should Ever touch you!!! I told her "why didn't you just tell me to tap my card? People don't like being touched by strangers or having their card grabbed out of there hand" while she just stared at me blankly with her mouth open no life behind her eyes. VERY weird interaction.

There's probably no reason to go to this store. I found the clothing to be of shockingly poor…read morequality. I cannot imagine who their customers might be in the present Freehold. They even have a "loss prevention" person. Who would steal this stuff?!!

Great selection and well-maintained store. I have found the staff to be uniformly helpful and…read moreaccommodating. I have become a "regular" there ... either shopping or returning (or both). It's my go-to store!

You never know what someone is going through,if you're going to be in customer service learn how to…read morespeak to people.i walk in to do a return and the registrar near the door was where I was,last Saturday my mom came and did a return and they looked up by using her card going month to month.i walk in today and all of a sudden this policy just changed..the other lady over heard and was just being nasty in her tone of voice...omg what do you know the women found my purchase...after all that bitch well now you lost a customer have a nice Friday

Schlock to the left of me, schlock to the right -- but here I am stuck in the middle with you. I…read morecan name that tune in one note. Think of the crumbling Sears department store chain, take one of their vacated stores and fill it with cheap disposable clothing and you have the essence of Primark. The dated retail monstrosity of Freehold Raceway Mall has never been a personal favorite but the absolute dishevelment inside Primark makes the rest of the place feel like Rodeo Drive. Shelves... why bother... just dig through the threadbare rags on the floor. Hey, there's a really nifty polyester sport coat I can wear to my next arraignment. I saw it first clown, give it back. So, you wanna play rough... You get the picture. Just having the jacket on for two minutes compelled other shoppers to spontaneously give me money. Why bother with a tin cup. I never thought that any retailer could be worse than Sears but Primark certainly has aspirations to that fetid crown. Two polyester stars.

Horrible customer service. I was really surprised how disgusting the supervisor Pam reacted when I…read moreasked if I could purchase a garbage bag instead of spending $5.50 on a reusable bag. The store was out of .10 & $1 bags, I came here to buy close to $200 worth of socks to donate and was treated so badly that my husband and person checking out next to me gave me a look as if in shock. It was horrible! Pam the manager was mean and unprofessional for a request that has been granted in the past -- a simple garbage bag, which I offered to pay for. I'll be going elsewhere from now on to pickup donation items.

I hate place because there is a lack of employees near the checkout area and the check out process…read moretakes a while.

You can barely move in the aisles. You have employees with there large carts blocking every which…read moreway. They never say excuse me and almost run you over around each corner. Then they have there pallet jacks filled with pallets and also don't say excuse me as they stare you down to move out of there way. I understand workers need to pick orders but it's so inconvenient as a shopper because they have soooo many employees everywhere and then I asked someone where a product is and she said: I don't speak English and that was that. Then they walked away.

Visited the store at this location early afternoon and found it well laid out with sales in every…read moredepartment. Not difficult to find check-out and very pleasant. Clearly well managed more so than other JC Penny stores I have visited. Worth a visit.

Fine location, they carry big and tall which is a bonus. Can…read morealways have a larger selection but in a pinch I can usually find something I like. Online returns are simple and easy.

As a whimsical architect/engineer my father used to enjoy building doll houses for my sister. He…read moreloved fine work and constructed amazing tiny furniture that has endured to this day. That said, my father could have never worked for Bob's Discount Furniture. These laminate and balsa marvels probably have a lifespan at least until the end of 2024 and regrettably, won't see the end of your financing term. So go ahead and furnish your entire house for ten grand. Just remember to wash, rinse and repeat this cycle every other year. Where are my manners? People in doll houses, shouldn't throw stones. Barely two stars.

Absolute trash material used. I bought two daybeds for my daughters who were both under 10 at the…read moretime we purchased and they both split in the front. Run and go somewhere else before you purchase anything from these people. I guess I should've known better when I saw the word "discount" in the title

I love Ocean State Job Lot. I faithfully shop their once a month. I have been to all the locations…read morein NJ and many throughout New England when traveling. I have found them all to be staffed by friendly and hard working employees. The prices are fabulous and I always come home with a ton of bargains!

Great everything kind of outlet store. From outerwear to foods to Kayaks, a variety of things you…read moredon't find in an average outlet often at great prices and helpful staff. Great "Crazy deals" give you free productsI I bought the $40 winter Reebok jacket where they give one away to needy Vets for same price. Very warm too. A store with heart! An adventure in shopping.

This is literally the store that makes no sense. Come in for some cut-rate salty snacks and…read morehopefully leave with a surprisingly high quality living room furniture set for $3,500. It's as if their merchandise mix was planned by a lunatic. That doesn't mean I don't like it, it just means that I don't understand it. Where else could you score a Blu-ray box set of Pauly Shore classics for seven bucks and a halfway decent Eames chair reproduction for less than three pennies on the dollar versus the authentic piece. So I guess what I'm saying is that between the dreck there's some quality finds that are worth the hunt. Big Lots is a retail enigma definitely worth your time. Four solid stars.

Did some shopping at this location and there were quite a few good finds. Better then our last…read morevisit but maybe because we didn't go for furniture this time and I didn't use the restroom. Prices were pretty good, selection was good. Service was definitely better then last visit