The location for this review is Maumee Ohio…read more In summary: If you want to explore there is allot of products to see.......but Shop at your own risk if you want a peaceful and comfortable shopping experience. We plan to limit visits or eliminate visits in the future. (+) Wide selection of appliances including a luxury lit hen section. Also furniture, flooring and consumer electronics. You could refurnish a whole house with contents of the store. (+ -) Prices for some products are competitive but others higher. I have had positive experiences with Sales people here who appear to work on commission, where they engage to help if needed but then back away to give space to the customer to comfortable shop. (-) But recently I have really wanted to purchase and appliance from them but the sales experience was so aggressive and negative we removed them as an option for the purchase.

I moved to NW Ohio in 2018. Shortly after, I called the Appliance Center and their technician came…read moreand changed the compressor on my fridge. I was happy with that service. In 2021, I remodeled my kitchen and bought my kitchen from their Maumee location. This time, they kept changing delivery dates and caused long delays in my project. I was mad but tried to be understanding given the pandemic. In 2025, the touch panel of the microwave oven they had sold me stopped working. I called them and explained the problem. They sent out a technician whose diagnosis after two minutes was (and I quote directly) "Touch panel failure". Duh! He then spent about 10 minutes on his computer and told us the part was not showing available and that we had to get a new unit. He did not take the microwave oven out of the cabinet, did not check whether the power was plugged in, did not open the back plate and look inside. He did nothing but try to use the touch panel. They he charged us $128.22 and left. Since I was busy at the time and had the old microwave that I could use temporarily, I postponed fixing the issue. Last week, I removed the microwave from the cabinet, opened the backplate and (after reviewing the user manual and watching a bunch of DYI videos on YouTube) figured that the internal fuse was blown. So I called GE parts hotline and ordered a new fused directly from the brand. After replacing the blown fuse, the touch panel lit up and the microwave oven started working. What bothered me was the fact that the technician had no interest in finding the cause of the touch panel failure and moved too quickly to advising us to order a new oven through them. Having fixed the problem myself, I called them up and asked to speak to the service department manager. I tried to explain everything chronologically but the manager was impatient, cut me off multiple times, and defended the technician's actions. He basically shut me down. I called a second time yesterday, hoping to talk to someone who cares about the Appliance Center's image, like the owners of the business. I was again routed to the service department manager, who repeated his earlier response. Not only the technician didn't do their job right for the price we were charged, but the manager was indifferent and uninterested in the experience that I, as a loyal customer, was trying to share with them. They lost me as a customer forever. I hope those reading my review will exercise caution when calling the Appliance Center for repair services.

I just got my tub and surround reglazed with Bath Magic and that space went from Ow to WOW. I…read morecan't believe the transformation and Steve did it on a day. I have a rental and didn't really want to put $$$ of dollars into a reboot. Bath Magic certainly did the trick, the tub and surround look brand new - so glad I called! I would definitely recommend them!

Only one very slight imperfection in glaze. Pin point. Told me I have to wait and see if it gets…read morebigger before they'll send me a repair kit.

They were wonderful. I am an independent homeowner and not associated with this company. They did…read morea fantastic job on my in-laws home in Lambertville many years ago. For my wife and I, they were extremely skilled, helpful, and friendly. They drove out to our Williams County home (a long way from Maumee) several times, without any complaint about the distance. Can't speak highly enough about this company.

Terrible service. They were not friendly and weren't good with customer service. Took 10 +days…read morelonger than expected to get my cabinets.

ProSource of Toledo I would not do business with Cynthia has no communication skills once they have…read moreyour money contact completely stops unless you go in the store, I would highly recommend going somewhere else. We paid for flooring and then they shorted us 118.22 square feet and will do nothing about it and they are aware they shorted me. BEWARE do not use PROSOURCE

Mannington Adura Max vinyl flooring, lifetime warranty…read more Really like the speed the product arrived. Liked it...but finding dents. All the dents seem to be where a piece of furniture was placed. I have pads under all furniture, and have from the beginning. I told them and he asked if I had extra flooring for them to test, and I did. I sent him a pix of the dents. Numerous dents in each place. They mentioned coming over to take a look. Never happened. They sent the pix to the manufacturer, Mannington. That company said that it was abuse on my part....I live alone and have no children. And that was that. I havent had anyone from Prosource or the manufacturer contact me. I am sick over the cost for a flooring from a company that boast their warranties. I'll never go to Prosource or ever recommend a mannington product!

WHAT TO EXPECT FROM THIS COMPANY SEE PICTURES BUYER BEWARE!!!!!!!!!!! I have many issues with the…read morework. The countertop edge does not match the backsplash edge, The sink still has chips all around the edges, sink not properly sealed, electrical outlets not straight or square for electrical box extensions, backsplash is not cut straight where the microwave is installed. It is tight to the microwave in the middle and has gaps at the end. The gap is so if the microwave goes bad it can be removed without chipping the backsplash. Lowes said the contractor would be calling me no later than 12-18-23. I never received a phone call; I reached out to Lowes, and they were shocked that I never heard back from the contractor because the closed the service order out. WHAT TO EXPECT FROM THIS COMPANY SEE PICTURES BUYER BEWARE!!!!!!!!!!! 1st two pics are electrical outlets holes don't line up. 2nd pic backsplash do not line up. 3rd pic countertop and backsplash bevel does not match. 4. chips all around the sink edge. 5. sink faucet hole does not line up and limits the faucets you can use. 6. sink is flush in some areas and overhangs in other areas. 7. another shot of the faucet hole. WHAT TO EXPECT FROM THIS COMPANY SEE PICTURES BUYER BEWARE!!!!!!!!!!!

Will not support sold product!! They recommended product for exterior grilling station. Two years…read morelater product rusting and looks terrible. Very disappointed after paying a lot of money! Rust on concrete around grilling station and on counter top. Not what we expected!'n

Punctual, professional and skilled! Noah did a great job installing my quartz countertop today!read more