I've been here on several occasions when I've needed home related solutions and have always had…read moreexcellent customer service. This time was no exception and I received exactly the personalized service I've come to expect from this store. This is a seemingly small store that is larger than anticipated because it extends far beyond what can be seen from the parking lot. Most importantly, it has the best customer service of any home improvement store I've ever experienced. I have been given great guidance in the past with paint and cabinet pulls. This time I was in need of wire to keep a wooden fence closed shut, as the gate would frequently open due to weather conditions or kids having fun. My concern was keeping the fence gate closed so we could let our dog out in the yard without concerns about her escaping from an open gate. Andrew listened to me carefully and helped me through the whole process of selecting wire and a lock to ensure my dog would be safe. I really appreciated that he was professional, practical and helpful. Thank you Andrew! I truly love this store and find the customer service far superior to what you would encounter at one of the major big box home improvement stores. I have also found their prices to be fair. Highly recommend!!

New owners have expanded their selection, and unfortunately have expanded their prices even more…read more.. . Recently stopped in after they took over and shopped several items I was interested in - 1/4" plastic compression valve was $14.99, almost double price at Homies. spark plugs I used to get for $2.79 are now $4.89, 6" Crescent adjustable wrench $24.99 - usually $15 or less anywhere else. Even a simple foam gardening kneeling pad was nearly 20 bucks for something that looks like it would be sold at a dollar store! Local hardware stores have always been a treasure, in my opinion, but these huge prices hikes make it much harder to shop here - unless it's an emergency or something small like a random nut or bolt.

Low quality products. If defective or damage, the store won't stand behind it or provide the…read moremanufacturing warranty, even those the corporate office says it is covered for 1 year. There were no information on the product about the manufacture. The store manager will refuse to assist and I sent this to better business bureau. Thankfully, it was only a past bowl but its important to warn you of what you are getting yourself into. Go to amazon or even temu, you will get a better customer service and prices.

Just shopped there!!! Clearance sections were super cute and great deals - even things not on…read moreclearance were great deals!! Well organized, easy to find exactly what I'm looking for! GREAT CUSTOMER SERVICE! All the cashiers and sales associates were so nice and made great conversation that wasn't forced. Overall I'm so happy with my shopping experience and will be returning! I usually think stores like this tend to seem like they'll be overpriced but this wasn't at all! Thanks so much for the great deals!

They are willing to direct your search for items, cashiers are always friendly, and efficient…read more There is a great selection of various items. I especialy like their large selection of books, Bibles and accompanying materials, magazines for all ages, and craft and wring items. There is a good assortment of kitchen cookwear and serving needs plus towels and food packages and condiments. Many candies and snacks are sold there I like to visit the bedding, drapery, and massage department. Cleaning needs, make-up items, decor, and storage needs are readily found as are some clothes, shoes, garden and tool accessories , and toys. I say check it out esp. if you have time to browse. I do make most of my shopping trips to the Ollies on South Reynolds Rd.

Huge selection of multiple items! If you haven't been there, you should stop in. They also have…read morelots of large tapestry rugs.

They have everything you need, except for the lumber. Super friendly customer service and the owner…read moreis pretty much always on site so if you have a request, I'm sure he can facilitate you if you're a recurring customer.

Exceptional selection and service!! I will keep going back!! The owner is available and the staff…read moreis knowledgeable and helpful to ideas. Wonderful place to find what you don't even know you want!!

I love this store. Great variety of merchandise for really good prices. Always have great sales…read morerunning and good coupons. You can take a photo of coupon and they can scan it or just read them the number at bottom of the coupon. They frequently have coupons buy something anything and get an item free and the free things are nice and stuff you would actually want and or need. No limit on coupon use except only one free coupon per visit but may be used with say like a 20% off coupon combination. May use multiple times. They warranty their tools if you break one free no questions asked and they replacement. It's a great addition to our community.

Clean, great prices and helpful staff members! Brittany was very professional and pleasant! She got…read moreus in and out. :) The only negative is the location of the store next to the three-way stop. Multiple times we've almost got run over. :(

Freds Pro Hardware is one of the best hardware stores in the city of Toledo...They help you find…read morewhat you need....

Took a snowblower and a blower in there for service and tune up. I was called about my blower and…read morewas told it is over 10 years old they just pulled the cord once and said they did not open it because it was not worth fixing. I understand that, but I paid $35.00 for the blower and $35.00 for the snowblower to just get checked out for a total of $70.00 for the pair. So when I went to pick up the snowblower I told them since the blower was junk and they really did not do any diagnosis to it they should credit the $35.00 for the blower to the cost of the snowblower. They refused to do it and said they still consider it has a diagnosis even thought they did not do anything except pull the cord once. So Fred Pro Hardware just lost a loyal customer... over $35.00.

I can't choose ZERO Stars. I purchased something the…read morebeginning of last month that was recommended by them and they said it would work. It didnt as the Mfg. website says its not for my application. I took it back (w/o a sales slip) and I was told he wouldn't take it back without one even though their unusual yellow price tag was obviously from them. He said MILLIONS of retailers use that tag, how could he be sure it was from them. REALLY!? So, I dug around and found the slip. I took it back today and now he says he "doesn't" want to take it back, its been over a month. Yes, by two days. I asked where was it posted that that was their policy? It's not on the pillar with other return info, nor is it on the sales receipt. He said after a month his supplier wouldn't take it back. I said its in perfect working order and can go back on his shelf. He just started making excuses. Its pretty sad when you try to support small business instead of big box stores and they act like this. $15 was the return amount. They must be pretty hard up for cash to jack a new costumer around like that over fifteen bucks. I will NEVER support them again, nor recommend them. So BEWARE, they have a "selective" return policy. If business has been slow, I'm sure he'll find an excuse why they "don't want to" take it back. Better to have my $15 once,Can't then my return business I guess.

Any time I need something, from a huge paint job to just an odd little steel bucket, Jim is my go…read moreto guy. The kindness and knowledge can't be matched anywhere else. Need supplies for your home projects, check out this family-owned business. Can't find something, they will order it for you. Great Hardware store in Toledo, Ohio.