Fabulous service...BEAUTIFUL design. In September of 2020 I met with a kitchen designer in Rocky…read moreRiver, Ohio. Short version of a long story... From the initial design estimate to the final pricing, they tripled the price. This was with no "fluff" added to the design. I suspected they inflated the price so I began the search for another designer. This led me to Kitchen Design Plus and Mary. We already had our cabinet design selected (wood and finish) so we wanted to match what we originally selected. Mary went above and beyond to match the cabinets in both design and finish. In fact, the finish was better than the original and the design was modified to include MANY upgrades and "fluff" to my kitchen...at a cost of $20,000 LESS. Mary understood that due to switching designers and starting from square one, we were on a three month delay form our original target completion date. Every effort was made to expedite the project (as much as possible during COVID) and make certain we were happy with our selections. Upon delivery, one of our end cabinets was damaged. They promptly picked it up to see if it could be repaired. Unfortunately the scratches were too deep and it was returned to Grabill to be repaired. No hesitation...they took the approach of "we will make it right" and provided exceptional service. The quality of the cabinetry is exceptional. You can tell immediately they are a quality cabinet with solid wood design. Mary's input was spot on. I had a few ideas (style of island leg, shape of island) that she suggested may look dated. I took her advise and she was right. Her suggestions gave me more seating at the island and a fresh look. Trust your designer!!! I would (and already have) recommended KDP to anyone who is contemplating a kitchen remodel. Expert advise, QUALITY cabinets, and exceptional service.

Since the time my new expensive refrigerator went out and the repairman said the cost of repair…read morewould exceed getting a new one, the built in microwave stopped working as well as the dishwasher (all were Kitchen Aide brand). All of these virtually new appliances had to be replaced. While the owner of KDP talks a good game, once he gets your money, his involvement with any problems stops. You are on your own. As you can see by my initial review in 2015, he told me to "contact the company" for a replacement refrigerator as the warranty was over in 12 months (and it was non operable and non reparable in 15 months). What he failed to report was the Kitchen Aide Company that built that appliance was in China, and when I did try to reach them, a recording said the factory no longer existed-due to flooding. The other three appliances that were put in also were Kitchen Aide. Anyone who is interested can Google "Kitchen Aide" and see the numerous complaints and lawsuits that the company has had, and how it is virtually impossible to get any resolution from them. To further contaminate the issue, the initial refrigerator was a "counter top" refri It is very sad to say that a $40,000 kitchen remodel, with brand new appliances purchased from KDP, stopped working in less than 2 years. I must say in all fairness that the stove still works-even though one of the front burners has a light that does not go on (that occurred less than 2 months after I purchased it). The stove hood still does work (some bulbs went out but that is to be expected). I am keeping my fingers crossed on that as well. Every time I am in a large big box store, I do keep my eyes peeled for a new stove as I know the one KDP put in will not last much longer-after all it has been 3 years.

I just got my tub and surround reglazed with Bath Magic and that space went from Ow to WOW. I…read morecan't believe the transformation and Steve did it on a day. I have a rental and didn't really want to put $$$ of dollars into a reboot. Bath Magic certainly did the trick, the tub and surround look brand new - so glad I called! I would definitely recommend them!

Only one very slight imperfection in glaze. Pin point. Told me I have to wait and see if it gets…read morebigger before they'll send me a repair kit.

What a fantastic and quick turn around this company did!! We…read morehad a leaky kitchen sink and it turned out we had a faucet that was known to have problems. They came out Thursday to check in it and Friday at 12, they had a new one out in. I am wowed by their speed and professionalism.

We're getting my boyfriend's house ready to put on the market and had a list of things that needed…read moreto be repaired and we also had them repaint some areas as well. Carmine came out to write up the estimate and he was really straight forward and down to earth. He said it may take a few days to get us the estimate because we needed so many things done, but we received the estimate the very next day. I think we paid a third down when we scheduled the work to be done, and we only had to wait two weeks until they could come do the work. They were here for three and a half days. They did everything we asked and more! We've had a branch stuck up on top of the garage for years and when they got on a ladder to take it down, they saw it had actually pierced through the roof and when they removed it there was a hole on the top of the garage. They patched it up completely for free! I told the crew leader Jimmy that we would pay for it and we were glad they fixed it and he said it wasn't in the initial quote so not to worry about it. Overall, for the amount of things they did, I think it was done for the best price in town, and it's quality work. We had another local handy service give us a quote for the same exact work to be done and it was seriously 3,000 dollars more than Handy Hubby. We definitely made the right choice going with them. But we also loved all four of the people we met from this service. The guys were so nice, respectful, but also very down to earth, where we were able to joke around with them a little (I mean hey, they were in my house for three days). Customer service (either by phone or email) was prompt in their replies and just really friendly and competent. It's really just refreshing that a company like this exists and I'm happy to have had them help us out. I like genuine people.

ProSource of Toledo I would not do business with Cynthia has no communication skills once they have…read moreyour money contact completely stops unless you go in the store, I would highly recommend going somewhere else. We paid for flooring and then they shorted us 118.22 square feet and will do nothing about it and they are aware they shorted me. BEWARE do not use PROSOURCE

Mannington Adura Max vinyl flooring, lifetime warranty…read more Really like the speed the product arrived. Liked it...but finding dents. All the dents seem to be where a piece of furniture was placed. I have pads under all furniture, and have from the beginning. I told them and he asked if I had extra flooring for them to test, and I did. I sent him a pix of the dents. Numerous dents in each place. They mentioned coming over to take a look. Never happened. They sent the pix to the manufacturer, Mannington. That company said that it was abuse on my part....I live alone and have no children. And that was that. I havent had anyone from Prosource or the manufacturer contact me. I am sick over the cost for a flooring from a company that boast their warranties. I'll never go to Prosource or ever recommend a mannington product!

They were wonderful. I am an independent homeowner and not associated with this company. They did…read morea fantastic job on my in-laws home in Lambertville many years ago. For my wife and I, they were extremely skilled, helpful, and friendly. They drove out to our Williams County home (a long way from Maumee) several times, without any complaint about the distance. Can't speak highly enough about this company.

Terrible service. They were not friendly and weren't good with customer service. Took 10 +days…read morelonger than expected to get my cabinets.

This is a terrible website. My package never arrived. And I am not able to get a refund…read more I purchased a extra policy. I was only able to get a partial refund on a virtual credit card. DO NOT TRUST THESE PEOPLE

Placed a order online..never got it..called to get a replacement item...never got it...just said…read morescrew it and got a refund. Won't be ordering online from here anymore!!

I needed a new sink our new countertops were being installed. I am in Ohio and wanted to shop local…read moreI called to order .I was told to order on line for speed and accuracy I placed order for 33 Inch sink and was advised I should get it in 3 days since local. I was told that night by the installer it would be to big so I called to cancel within 24 hrs. I was advised it was in process sink arrived 6 days later I had contacted customer service again whom said do not refuse it wait for call tag I did and returned it on that same day. My bad I was charged a 73.20 return charge on a 135.00 purchase This is ridiculous We did not even open it .When I called and spoke with Fred and Haley they refused to refund any more SO DISSAPOINTED I should have just kept the sink. It was a very expensive error on my part I don't recommend this business Save your money and go to home depot

The sinsink itself is of decent quality. However, i would not suggest buying directly from MR…read moredirect. There return policies are not consumer friendly and/or in line with how consumers shop today. $73 for aink invluding shipping. Net return $22 after paying shipping too and fro. Color matching is not accurate via photos and should not be penalized with an additional 20% stocking fee. ***DO NOT buy directly from MR direct, unless you have physically seen the item elsewhere.*** Even then, you should reward the Brick n Mortar location with the purchase. Not friendly to online shopping.