Office Staff was excellent to me I went there by mistake I forgot her name the lady at the front…read moredesk Thank you soo much!!

I had my ACL reconstructed by one of their physicians. I had an amazing experience and results!…read moreVery nice facility to see your physician and get PT. The team at KSM provides great care for their patients!

The Doctors are extremely knowledgeable. The office staff have terrible customer service. I…read morerequested a copy of an office visit and instead of taking 5 minutes to make the copy they wanted me to come back the next day. I had already made two trips due to their limited office hours. I also was suppose to get a gel injection. They don't want to go through insurance they want you to fill out a form and a unknown company will call you request your credit card information. Once paid they will send the medicine to the office. You then have to make another appointment each of which cost you more money. If you have money to burn then you should go to this office. After 3 weeks attempting to get medical care from this office I decided to go somewhere else who values their patience.

Excellent Therapists and State of the Art Equipment makes this a great place for rehab. Associated…read morewith the Kettering Health Network and I highly recommend the entire Network

I'm writing this review with misty eyes. I'm overwhelmed with gratitude, filled with such great joy…read moreI can hardly stand it!! THIS is the moment I've been dreaming of ever since the injury so long ago that in one step took my running dream from me and convinced me I'd never run again. Today, thanks to the team of professionals at Drayer, I am victorious! Today, I ran. Not just some little baby run, careful and wobbly, reserved and hesitant. Oh no. I'm talking about the kind of run that sets my wild spirits free, lets me feel the wind in my hair, and air beneath my wings! This is the unrestrained power in the graceful gallop of wild horses, as they discover what it means to be alive! The kind of run that inspires me and fills me with electric excitement as I internalize the possibility of reaching my ultimate goal is not lost after all: running from Dayton to Cincinnati. YES! I want to DO that!! I'm *going* to do that someday! I can and I will! These guys will be with me training up to it, and these guys will get the credit after I do. Without them, it wouldn't be possible. I have my life back. Thanks to the incredible experts at Drayer Physical Therapy (DOC) my dream is not dead, I am stronger than I've ever been, and I CAN RUN!! Do you have any idea how that makes me feel?! Oh my GOSH! Indescribable!! Just when I thought it was over, little had I known the real story line, my main adventure, had only just begun. THANK YOU, ERIC & TEAM!!! (I'll edit to add names later, I've GOT to post this now!) *I had chosen to save the writing of my review for this particular moment so I could share it with you, dear reader, straight from the heart and now I have. Today is the day I was *finally* able to run again to the fullest extent of my ability - without fear, without pain, knowing I am strong and well balanced, and ready to take the next steps toward achieving my performance dreams. It's not me, it's them. That's good news for all of us--because it means if you need help healing from an injury (sports injury or otherwise) they CAN help you! You can have your life back! I can't believe I waited years before I listened to my primary care doc and finally did it. Don't be like me. LOL If you have something you need help with, aches pains and physical disability/injury, PLEASE contact them, prepare to work hard, do your home exercises and make sure to thank them when you're better! Wow, guys. Thank you. *sniff* I'm forever grateful. Jessie

I'm deeply disappointed in my experience with this practice. My husband had a great experience with…read moreDr. Steimle for both knee replacements, so I expected to be in good hands for my partial meniscectomy. Unfortunately, poor communication has consistently derailed my recovery. **Nerve complication:** I developed a rare nerve injury from the pre-surgery nerve block, causing excruciating nerve pain in my right foot that at first shot all the way up my right leg. In the days following surgery, I visited the ED once and called the on-call physician twice about the pain. The second call was particularly discouraging -- before I could finish a sentence, Dr. Matt Heckler interrupted me and said in a scolding tone, "Look, you either need to go to the emergency room, or you need to just CHILL. I can't diagnose you over the phone!" The nerve pain has persisted since surgery. Again, the nerve complication itself is not Dr. Steimle's fault -- but Dr. Heckler's response to it made me feel like he thought I was just being "dramatic" in reaction to "normal" post-surgical pain, when there was nothing "normal" about it. **PT referral:** I expected to start PT the week after surgery. Instead, either the referral was never sent or never went through. I only found out at my 3-week follow-up, when the assistant resent it -- and we still had to follow up with the PT clinic directly to confirm they'd received it (they hadn't). I started PT roughly 5 weeks into what should have been a 6- to 8-week recovery window. **PT attendance and the office manager:** I have coexisting health conditions (IBS and a medication with unpredictable GI side effects) that forced several cancellations. One week, I left a single voicemail canceling both Monday and Wednesday appointments specifically to avoid a last-minute cancellation on Wednesday. PT marked Wednesday as a no-show anyway. When the office manager called, she implied twice that I was lying -- once about leaving the Wednesday cancellation voicemail, and again when she insisted I'd been given a direct phone number to PT at my first appointment. I had not. My appointment printout listed the main office number she'd just told me I was wrong to call. ‍ **In-home PT referral:** Given my health situation, in-home PT made far more sense. Besides, I didn't appreciate the way the PT clinic office manager treated me, so I cancelled clinic PT, and requested a referral to in-home PT on January 25 by voicemail and through the Healow portal. No response until I sent another message on February 3 -- when the assistant replied that she'd send the referral, though she found it "unnecessary." It was apparently never sent. As of March 6, the home health agency had no record of receiving anything. After another message, I finally got confirmation today (March 11) that the referral went through today. I start in-home PT tomorrow -- over three months after surgery. My knee currently hurts worse than it did before the procedure. I sincerely hope the delay hasn't caused lasting harm.

Lord have Mercy !! They put you on HOLD for 20 minutes to half an hour. Scheduling an appointment…read moreis a NIGHTMARE !!! They all have the same number, so you cannot dial direct to the various locations. Dr Reed was ok, however, you simply cannot schedule an appointment in a timely manner.

I have had both hips replaced and am now having back and sciatica issues. I rely on Xcel sports to…read morehelp me through recovery. They instruct me as to what I need to do so that I fully understand and send me home with written instructions. They are kind and caring. The facility is clean and well equipped.

I had a knee replacement performed by Dr Romer and I can't say one thing about it that was nothing…read morebut amazing.

Dr Romer performs the jiffy knee technique surgery and the recovery time is far less than the…read moreoriginal procedure. His team is great also!

Met with Dr Dunne today at the Boardman location; fabulous guy. Took his time to reviewed my issues…read moreand took great care to help. Super pleasant person. Highly recommend. Thanks again Dr Dunne.

OMG!! If you have any sports related injury, Dr. Herman should be your first stop. I just recently…read moremoved to the area and was looking for someone who specialized in ART and I'm really happy I lucked out and found him. Super happy with the first appt. and I know he's going to take care of my issue. Knowledgeable, thorough and really attentive to my issue.

I went in with shoulder and a tailbone pain that made it hard to sit down. Dr. Wright and Adelle…read morehelped get me back to feeling 100% I have daily exercises to keep up with but at least it's in my hands now! Definitely would recommend! Already have told my friend that have pain!

This is the second time I have been here. Dr. Wright has helped me get back on my feet. Pain free…read more He has given me all the tools I need to return to my exercising and activities. I would recommend this to anyone.

I've been coming to Deborah for over 6 months now and she is amazing! Her office is a little hard…read moreto find but after you go into the main entrance there's a person at the front desk that can help you. She has helped me with eating habits and she doesn't just have you count calories forever. She's more about portion control and overall happiness!