Everything. From the sales rep to the installation and the office personnel. I am considering…read morereplacing my entry door and I will use joyland again.

From the owner: "I had a great experience with Joyland Doors and Windows. From start to finish, they were…read moreprofessional, efficient, and easy to work with. Communication was clear and consistent throughout the process, which I really appreciated. Andrew, who handled my door install, was especially fantastic. Polite, considerate, and incredibly skilled."

Wow, this place is great. The staff is friendly and knowledgeable, and I don't see anyone beating…read moretheir prices. I will never buy trim from Home Depot again! I spent less than $200 on enough trim for my entire basement, whereas I spent the same amount on one bathroom at Home Depot last year.... Very grateful to the person who sent me to Kirby's.

This business is great! I was in a bind and needed a 'unique' floor done ASAP. On my own, I was…read moreunable to get anyone interested. With Kirby's help, a contractor was found and the work was done when I needed it done. Great people to work with! Very knowledgeable on local tradesman.

Patio sliding door glass failed after 7 years. Contacted…read moreRenewal by Andersen informed they no longer manufacture that style and would not honor the " 20 year warranty " advertised every ten minutes claims that there is no middleman. Renewal by Andersen apparently does not fulfill their warranty agreement. Fraudulent advertising.

They say you get what you pay for- but with this company that is the furthest thing from the…read moretruth!!!! RUN away!!! Please do your research before even allowing this company into your home. We ordered six windows from them and left a sizable down payment in cash toward them. Due to the size of the deposit we were told by the sales man, Dwight, that the remaining balance of the job, which we financed, would not be charged until the windows were installed. This was not the case and the shoddy company (GreenSky) they used for financing attempted to take 50% payment a few days later. We obviously fought this and disputed this charge. I will say that Andersen did a good job of rectifying this situation, though they never communicated with me, nor did Green Sky, that my disputing the charge actually closed the account. Fast forward to a few months later. The windows are very nice, but they were NOT installed by Andersen professionals as promised. A company that is sublet through Andersen did the install, the men who installed were perfectly capable though I was upset that it was not what I was promised.. Since I was paying for this gold level service I expected to have personnel and vehicles with properly branded gear, which was promised during the sales pitch. ( We had two men in Kiss cut off shirts) We expected all to be good from there, but after three weeks we got an email from Dwight that the remaining balance was due or we needed to reopen the GreenSky account which had closed when we disputed the initial charge. This means that a credit check hit our credit during the initial phase, when the fraudulent charges were disputed, and now they wanted to run our credit again to open the account once more. Why should our credit score be so negatively impacted when the situation was NOT our fault? I responded to Dwight's email that he should send me a formal invoice that we would handle payment- but never heard back nor did I receive an invoice as requested. I DID however, receive a certified letter threatening legal action if this crap company did not get the payment I had requested an invoice for weeks previously. (Which by the time the letter was delivered to me, I had less than 24 hrs to respond to before legal action was pursued.) In the letter they claimed that I never responded to attempts at contact- they NEVER called me or my significant other, and I DID respond to the email sent by Dwight and even followed up a few days later with ZERO response. DO NOT ever use this company- just save yourself the headache. They will NOT provide the premium service you expect based on the price of these windows!

Last evening our garage door stopped working. I scheduled an online appointment then…read more Today by 8:15 they called and said they could come this afternoon. By 1 pm, two great techs arrived, diagnosed the issue, offered options and replaced my opener by 2:30. And I felt the price was fair. Great experience again and glad for the fast, courteous, professional services!

Knowledgeable and reasonably priced. Friendly staff and technicians. Great workmanship…read more Recommended

My husband and I had three of our windows replaced to spruce up the house. We called Tyler off of…read morethe app Thumbtack and they reached out to us within 24 hours to ask what we were looking for and when they could come out for a review. Tyler came out later that week and was very pleasant to work with and offered us great insight into estimated costs and time. Fast forward into the summer and the team came out two weeks ahead of schedule and took about 5 hours to install all three windows. The finish was beautiful and elegant and the team was pleasant, considerate, and very exact about their work. After leaving, we got a phone call that one of the windows had a small defect and rushed over to fix it, which was a great touch. Denin was extremely helpful and pleasant. As far as local home repair goes, I think this company did an excellent job and we will definitely consider them for future projects as well!

First off, I ordered replacement windows for the entire first floor, a new patio slider, a new…read morefront door and storm door. I spent 10's of thousands of dollars. At the outset I was pleased, but since the gloves are now off, here goes. The window installers were awesome...they completed their work and did a very nice job and I'm happy with these. Now on to the doors. After removing my old slider it was revealed that shoddy electrical work around it needed reworked immediately. I called my electrician and he came right over. Meanwhile, the installers criticized him "being in their way and taking too long"! Eventually they finished up and this, too, was done well and looks very nice. To the front door....it has been a problem for me since day one! The project manager has been here 4-5 times making adjustments. Still isn't right. I keep hearing (and so does my dog) a banging noise from this door several times a day, I was told to try this, try this, try that...to no avail. At one point, I was told it was a "all in my head" situation. I even called the company who made the door. The person told me they never had a complaint, so I guess it's just me! I've asked for the owner to contact me to discuss the matter, and almost a month later.....CRICKETS! I even sent my neighbors to this company and never got a "thank you" or acknowledgement from the company. They're like locusts....take your money and move on!

We just had a full bath remodel and couldn't be happier…read more Our salesman Josh was wonderful to work with. Josh was also our salesman about a year or so earlier for two new doors (and still love them!) Our installers, Greg P., Charlie P., and Layne C. got the job done in two days (tub, wall, floor, toilet, and cabinet). They were very polite and clean. Job was excellent. Many years ago, we also used West Shore for 17 windows. Still going strong! Thank you West Shore!!

They stand behind their products. When you have any break in…read morea window, even from a stone flying and hitting the window, they are there to replace. Their windows are guaranteed... I cannot say anything bad about West Shore HOme Also, My bathroom is so very nice that they installed! And my doors and storm doors are just fine!!! Check them out.

I've used Choice on several occasions - a couple of door replacements and most recently - a very…read moresmall job of installing second floor window screens that I couldn't install on my own. They did an awesome job on the exterior door replacements a few years back (nice quality) and most recently, I was very satisfied with their help with installing my screens (very satisfied with labor price). I would highly recommend Choice.

Very pleased with my double dining room window I had put in last week. Brandon and Dominic were the…read moreinstallers and they were very nice young gentleman. Did a great job!! Very pleased with my double dining room window I had put in last week. Brandon and Dominic were the installers and they were very nice young gentleman. Did a great job!! Definitely recommend!

Wonderful service and very helpful with the whole process. They helped greatly with financing and…read moreany questions we had

I was contacted 04/10/2026 unsolicited and asked to be put on the DO NOT CALL list. I received…read more04/11/2026 confirming the appointment for Monday 04/13/2026! DO NOT use this company as they are dishonest and not concerned with anything but trying to make a dollar!! I only chose one star because zero was not an option