We received a bedroom set and are very happy with every aspect of the purchase, very professional…read moreand courteous. We bought a couch last year and it's holding up nicely it will last us decades. We strongly suggest you visit them.

Was looking for a new couch with my fiancé and Ee have never been in this store and it was one of…read morethe best experiences we every had. We had already been looking at two other places. (Which k would not suggest going) so we finally stopped in to butler and we're politely greeted by a very polite woman and didn't make us feel rushed or pressured at all. She went out of her way to make sure she answered any questions we had. We will definitely be telling everyone to check this place out. Thank you butler furniture. We were able to make our place a home with your touch!!!

We had a great sales and service experience at the Leominster Gardner Furinture Outlet! Giving this…read morea solid 4.5-4.8 stars. Great show room in Leominster, MA. We found the sectional (replacing a 2014 couch) that we wanted and put in an order including an extra piece for our great room. The sales person told us it would be 4+ weeks to receive this (it was less than 3). I had to postpone the delivery due to extreme ice and snow in our driveway and walkway. After praying we had a mid-winter "spring heat" wave and made the paths safe for delivery. Great communication! One of the sectional pieces we ordered didn't recline, and they didn't have the correct one in stock. To make it right, they provided us with a reclining piece at no extra cost. The delivery guys were AWESOME! They spoke ENGLISH, were friendly, and very professional and NO questions on taking away our old sofa (this was an issue with the Lowes appliance delivery which I would rate a D- ). Come to find out the back porch was better for them to make the delivery so in the end I didn't need to wait. Product is perfect. The only downside is the furniture credit card is at 35% but 0% if you pay off in 1 year (interest accrues... already have a $95 accrued for 1st month). I plan to pay this off by the summer. Also I think the "haul-away" fee was rather pricey compared to past fees. It use to be free (but this is TAXachussetts). We looked at Jordan's and they also had a high fee. Overall we love the new sectional except for I can't stay awake when we watch our movies and shows.. lol.. it is so comfortable.

Great service in the showroom and excellent delivery from John and his partner. They moved my king…read moresize mattress up an impossibly tight staircase I'm one of the hottest days of the year. Nice guys and did a great job.

Always a good experience with the team. Purchased several chairs after looking around town…read more Decent prices and nice and helpful staff.

No return call for over 3 weeks. They called and said the part that I never knew they ordered came…read morein. I already scheduled a repair and paid for it with the manufacturer and told her so because I was never called back. The person from Gariepy was rude and hung up on me. I'm all for shopping local, but not with this place.

Omg this place is amazing! There is so much stuff to be looked at!…read more First off, this place is great to support a local business and not those Salvation Army and Good Will Stores. More packed here than any of those other places. I was (and still am) a bit confused... I guess the whole building is known as "Tilton & Cook Market Place" but each floor is a different owner.. or rather it's a business that rents out space to vintage/thrift stores. On the first floor I was told there were 5 different owners, but it's really hard to figure out whose stuff is whose and if you're entering another "store". Just remember where you got stuff. There is also a place to eat and relax on the first floor which is pretty cute, but I didn't look at the menu cause I wasn't hungry. People there were pretty nice. You really have to go digging around here (or in some areas). I was only able to get to the second floor... I think I was there for about 2hrs... there is just so much stuff! (I didn't even finish the second floor). From my understanding, each floor is its own "shop" (except for the first floor). But no one seems to have their own name... just "Tilton & Cook Market Place" or "Tilton & Cook Corp". Make sure to bring lots of cash... no one in the building can take credit/debit. And at last, the days and hours for these shops are all the same. I could be wrong on a few things here, but this is all what I gathered and understood. Im definitely gonna have to return. Such a great find!

such an amazing place!! absolutely huge, has so many vendors and its easy to get lost in this…read moreplace!! such a great selection of things, such as vintage furniture, clothes, video games, cds... theres so much stuff its insane! i am in love with this place and i highly recommend it if you love anything vintage or antique!!

WE HAVE BEEN CHEATED! One December 18 we bought $3K in three pieces of furniture at Circle…read moreFurniture for later pickup at the Acton warehouse, and the charges went on out credit card. Several days later all the stores were closed and all the emplyees were fired - just before Christmas. They have out money, we don't have our furniture!

Nearly $5000 for a pair of Stressless leather chairs for my elderly 85 year old parents. Two months…read morein, the leather on one is stretched out and has lost its shape (parents are 160 and 120 pounds). The chairs also show difference in color. Chair that hasn't lost its shape is a brighter more vibrant blue much more pronounced in person. I understand that leather is a natural product, but these extremes are too much in nine weeks, and at almost $2500 each on sale they should look great for years to come. At Circle Furniture, Lisa at Customer Service not willing to do anything based on PHOTOS but refuses to come see the chairs in person. Maybe provide a return with a 40% restocking fee. My parents don't want to return the chairs. They have bought stressless chairs for years and have never experienced this issue. The chairs have been in the house for exactly 9 weeks. The least they could do is come out and inspect the chairs but Circle Furniture not willing. I would highly recommend going elsewhere. Customer service is stunningly lacking.

Awesome customer service. We got a great couch at a great price. The owner was super helpful and…read moresuper nice.

This review is about the 'Home Comfort Scratch and Dent' on the John Fitch highway (where the…read moreless-than-perfect items go). As we were down that way one Sat. morning, we wanted to pop in to check it out as there was a particular item we've been looking to purchase. I can't report on the items or store as it wasn't open even though it was supposed to be! The door hours said 8:30, the message on the machine when we called said 9:30, and when there wasn't even an employee inside opening up at 9:40, we just left. I don't know what the issue was, but we didn't waste any more time sitting around waiting for the business to open when it was a ghost town even though it was supposed to be open already. I wouldn't make a special trip to check out this place when it can't even open as scheduled nor be clear about the hours it -might- be open. It did not instill much confidence for us that it can't even list the right hours on the door or open when it should.

Awesome vendors, lots to choose from and great place to shop! Dave's record and music shop is the…read morebest selection anywhere in central Mass!

Flea Markets like this shouldn't be allowed to resell items higher than the original retail price…read more The owner of Tilton & Cook is trying to sell this USED and DIRTY shelf for $50, and argued with us that it's not an IKEA shelf when clearly it is! Tip: Browse your local furniture stores or online listings before you buy anything from this place. Chances are they're reselling a used item for brand new prices while trying to dupe you into believing you're getting an incredible deal at a flea market.

Me and my mom went in here for the first time today and it was such a nice visit! The energy in the…read morestore was amazing, as well as the staff- they were all super sweet and had amazing energy! the prices were good as well, and there was a big selection of clothing! i highly recommend :)

First, I don't often give a 5 out of 5 stars. I feel there is always some room for improvements,…read moreeverywhere you go. I went there for the first time yesterday. The place has a nice selection of clothing, and shoes. I was able to locate a few things for my wardrobe, and they were reasonably priced. However I was also looking for toys for my granddaughter to have when she comes over to my house to play, (she is 10 months old) and there were not many toys at all for her age group. The downstairs was a bit of a shock, I had no idea how big it was going to be compared to upstairs it's 3x the size. The prices were placed on items using masking tape, which to me was a bit tacky. And I thought some were a bit overpriced for their condition. If you are looking for something in between a yard sale and a consignment shop this place would be it. They offered a free baked good to me on my way out, that was from a day old pastry shop I'd image, that was a nice touch. I would imagine the real down and out, appreciate that added touch. They take credit / debit cards which is nice too. Woman at the counter was pleasant. Parking was across the street, but not to inconvenient.

We dropped off 8 chairs to be upholstered, which included removing the cane. We received personal…read moreattention and direction for best type of fabric to use as well as how we could prepare the chairs to allow faster turn around and save a few dollars. The chairs turned out amazing and were done within a week. Couldn't be happier.

Kevin is lovely -- he does an impeccable job with all of the details on upholstery projects and…read moreprovides excellent customer service. He helped me meet a tight timeline for a client. Happy to use him again and again for projects as a result!