Mom came here in the 90s and it's still up and running, that should say enough! I got my bed as a…read morekid here and now I'm getting it for my kids

Great customer service 10/10 provided by Eddie, he went above and beyond for me and provided fast…read moredelivery. I loved everything they had in store furniture is great quality and in very good conditions.

Highly recommend this place Jose Luis is awesome guy thanks for your help best attitude and…read moreprofessionalism

Unprofessional. Tried to help a lady understand why they insisted on her buying a piece of…read morefurniture through a lender, even though she was paying in cash. He (Jose Luis) was upset that I called and hung up on me.

Amazing furniture company. Yesenia was extremely helpful and she gave clear/concise information…read moreabout their products. When it came to delivery service I was shocked to find out it was free! The gentlemen came in exactly the time scheduled and installed it under 10 minutes. Thank you! I'll for sure recommend to family and friends.

Great service. Great price! Great quality. Cant get better than that! If your looking for bed or…read morenew dresser this is the place

Excellent selection of quality furniture and bedding, professional and friendly sales people and a…read moregreat value to quality for the price. We looked at several furniture stores and went to LA Furniture Store and Design Center based on the outstanding customer reviews. We were looking for a mid-end sofa recliner and found exactly what we wanted: A quality piece of furniture, firm and comfortable, with a durable leather covering and backed by a good company. Phillip, our sales person, introduced himself as we entered and informed us about the sale prices and the layout of the store. He allowed us to browse, uninterrupted and was available to answer any questions that we had. He made the buying process very relaxed and convenient. We wanted to think about the purchase so we called back the next day and Phillip assisted us with placing our order online. The process was secure and convenient as they use a secure link to provide credit card information. Phillip kept in contact with us throughout this process and confirmed each step, which was reassuring. We highly recommend LA Furniture Store and Design Center based on our exceptional experience.

All pieces bought were badly damaged. Took photos and videos and sent to customers service and they…read morewere not only rude kept telling me to take videos and pictures by keeping furniture together. Kept denying refund. Store agents showed utter disregard to respect and said they won't refund and don't care how I handled the issue. Never buying anything from them again. I had to pay extra to get the furniture removed from my apartment since it was completely damaged.

Horrible service and a rip off! Unprofessional and rude! The owner lied about a couch that was…read moresupposed to be custom made and when it arrived it was just poorly stapled and covered in a cheap material with cardboard around the bottom. Don't recommend this cheap place! If I could give it a zero I would!

Please don't shop here, I ordered a bed and she sent me a completely different bed. A cheap one at…read morethat.

My mom and I have been coming here for years. They have great finds at great prizes: once they're…read moregone, their gone.

So, what does Costco Wal-Mart, Kohl's, etc. do if they can't sell something? They sell to Santa Fe…read moreSeconds (SFS) and goes into their selling floor. If you're a bargain hunter, you might really love this place. It's totally hit or miss. Most of their stuff is first quality but the box or packaging is damaged. Or, it's just been around while without ever being sold. You can bet most items have been picked over and manhandled more than someone getting a massage. But the employees really try to keep things neat. I just happened to be driving in this neighborhood for a work assignment and saw their sign, so I parked. Next thing I knew, like a giant wave of cars, the parking lot got crowded. Every spot was taken within 20 minutes later when I came out. Mamacitas like a shark smelling blood were stalking my parking spot! Don't come here on Tuesdays because there is no street parking during for several hours because of street sweeping. Inside, there is really a wide variety of stuff...flat screen TV's, computers. books, toys, cleaning supplies, and housewares. The clothing is a mixed bag of labels I recognized like Nautica, Levi's, Adidas. La Cost and Wal-Mart house brand George I did see a collared poly Nike golf shirt for $10. There were some Anne Klein and Seiko watches for $99 that retailed for almost $200. There were some colognes, but none I liked. There is a second building with furniture and hardware.The furniture display looks really nice with the furnishings, lamps, linens, etc. they used. The $1000 bed was going for $600. A lot of the dressers are half price, and sometimes you can find matching sets. They sell a lot of their stuff pretty fast, while some don't sell well at all. There are lawn mowers, patio furniture, and tools. It's crowded inside, and checkout can be a little long. They have locations in Wilmington and Pomona as well. And although the cashier's a bi-lingual, the employees are mainly Spanish speaking. If you're in this neighborhood, they're definitely worth browsing.

Yipes ... once again, actually twice again I have been bamboozled. Won a leather chair then got…read moreinto a bidding war for the one ottoman that went with it (paid more for the ottoman than the chair, ugh) only to find that the chair wasn't the leather chair as advertised, but the linen version which I didn't want (and the ottoman to which I also didn't bid on) so I'm left with a mismatched set, $760. I left it at the warehouse and am hoping they refund me for their mistake at best, false advertising/fraud at worst. Again .. only buy what you SEE PHOTOGRAPHED because they don't check inside the boxes, and they tend to err on the side of 'more valuable.' My other issue was late last month, I won an 'appears new, overstock item, never sold' Christmas tree, only to get it home to find one giant section missing and no base. (also, clearly a customer return because it still had the guy's return address on the box) No biggie, $15 and a Saturday of driving. I bid on the same tree a few weeks later and got it for $20, and between the two of them, I Frankensteined together a reasonable tree. I never complained about the tree, but I've written to customer service about the wrong chair, which I left at the warehouse and I hope someone figures out quick enough to offer it as a 2nd chance to the people I was bidding against ... and give me my money back.

Over the years I have seen this place grow, overgrow, and go through stages. Well, I give huge…read morecredit to the leadership. The tone of communications feels nicer, the warehouse area has room for people again, and most of the warehouse staff is aces. Only one, manager perhaps?, has no time for people. His typical answer is either "stand there and they will help you," or "no." Never been able to finish my first words. Alas, he is atypical for this place. Some of the super nice folk have moved on, while others have stayed. And the new people all seem friendly. Fun vibe. As for the customers.... Come on, these people work hard in an often hot environment and try to help everyone. You got a decent deal, most likely. So, TIP these folks!!! Can't hurt to throw a few bucks into the jar. Be nice, share! As for stuff.... It's hit and miss. Usually, you will be tickled, especially if you are a fixit type. If the item is way out - not what it said, the customer service folks, like Ernesto, are quick. The emails have even felt friendlier, even if we don't agree, there is a more casual and nice feel. In short, I'd say DO IT! The missing star? That guy just needs to slow down and be nice. But hey, 4 is a great job and this place seems geared to always doing better.