I am driving a vintage S10 pickup that belonged to my Mom. It has almost 200K miles on a 4…read morecylinder. It's been rode hard and put away wet, but still runs and drives well. I had some issues with it (all body related) and my boys Julian and Nick took great care of me and my little red truck. They analyzed the issues and made repair recommendations, and came up with a quote that I could afford. They did three of the four repairs, in less than a day, at about 1/2 the quote price, and referred me to a body shop for the fourth repair, because that kind of work is not in their wheelhouse. I am so grateful for the guys at Butitta Auto in Oregon, Illinois. Following a previous visit, I happened to call the shop after they'd closed for the day. I didn't leave a message, but apparently my caller ID showed up. Julian was still in the shop and noticed the "missed call," and he called me back, just to make sure I was okay, and not experiencing another problem with my truck. That really touched my heart! I'm a disabled veteran, and vehicle reliability is key to my peace of mind and safety, when I'm out and about. They're honest, caring, trustworthy, and always put the customer's needs first, while ensuring the safety and reliability of the vehicle, to keep us safe. They also give a Veteran's Discount, which is greatly appreciated!

I can't say enough good things about Butitta in Oregon. I've only needed to take my car there a few…read moretimes, and I appreciate their honesty and good work.

Bought tires for two of my cars. Fair prices, excellent service. Even gave us a ride to local…read morerestaurant for breakfast. At least 5 star service.

Professional auto/ truck repair. I've used them for years and never been disappointed with the…read morequality of the repairs.

From the owner: We are an authorized independent service center featuring ACDelco parts. We offer a full line of…read moreover 99,000 automotive parts and supplies as well as vehicle maintenance, service & repair. For more information about our line of services and a complete parts catalog please visit our website or feel free to call or come by our location anytime during business hours. ACDelco.

This absolute worst customer service I've ever worked with. There sales people know absolutely…read morenothing about what they are talking about and when I tried to talk to them about it they were very unprofessional and passive aggressive I would never recommend them to anyone!

Asked about a car that was on car guru. I was told that price may include a trade in...strange that…read morewasn't mentioned in the ad. It seemed like they wanted me to come in from Chicago to deal. Our interaction ended there...can't confirm price...I can't come in.

Great experience, highly recommend! Woke up for work and realized that I had left the sunroof on my…read morenewly purchased 2014 Impala open all night during a down pour. I had about 3 inches of standing water in my cup holders and had a mess on my hands. I knew I had to get something done right away before this became an ever larger problem. I called a cleaning service or two which could not get to my car for a few days and would be very expensive. I then stumbled across JC's online, and I'm sure glad I did. I spoke with the owner, Justin, and he said he could get to my right away. They did a very through job getting my car dry and the best part is it only took one day! I picked up the car that night and was back on the road avoiding serious damage at a reasonable price.

From the owner: Very Competitive Pricing! Responds to messages, calls, & quotes within 10 mins! Friendly…read moreenvironment.

Dave and his crew always do a great job. Friendly people and a comfortable waiting room. I would…read morerecommend ARS.

(Holy cow, I just realized that I've had a draft of this review sitting unfinished for over 2.5…read moreyears. I'm a terrible Yelper. Anyway, better late than never...) So after an unfortunate meeting with a large piece of metal on a rural road, I rolled my poor Nissan Sentra over to the only auto repair place in Freeport that I knew about (thanks to its distinction as the "best repair shop in town," according to a local newspaper survey). Even though I hobbled in just minutes before closing time, they took their time to check out the damage and then gave me a quick assessment of the situation (which ended up with a gathering of employees staring at the underside of my car in amazement that something could have done so much destruction without resulting in a complete breakdown (or an explosion (seriously))). Ultimately, my auto was toast, and it couldn't be put back on the road without significant work. Dave, the owner, stuck around to help me figure out a rental car, and then actually offered to drop me off on his way home! I don't want to make it sound like this should be expected as standard practice, but this level of customer service -- even in a rare exceptional situation -- is pretty much unheard of. All in all, the work that they did was perfect, they went the extra mile personally and professionally, and I'm still happily chugging along 60,000-or-so miles later. I'm going to need some more work done again soon, and it's too bad that I wasn't able to take the Auto Repair Specialists with me when I moved back to the Chicago burbs.

These people are fantastic. They check and inspect everything. They are polite and professional…read more The quality is great and good value for the money. I will never have my car worked on anywhere else. Thanks to all those that worked on my car. From the mechanics to the front desk nobody is better.

We had car problems just outside of Dixon on 88. We called Moore and they got it right in for a…read morediagnostic. The code that came back wasn't one they could fix, so they gave us an excellent local recommendation. Very kind and efficient.