They put the wrong oil in my car! After telling them which oil I needed I noticed they were putting…read morein a completely different oil! If I wouldn't have noticed or said anything I would have driven away with an oil that is not meant for my car!!

I went in on Halloween for an oil change at 1:10. I was told they close at 1:30 and would not be…read moreable to do my oil change. This just proves they can not do an oil change in 10 minutes; they falsely advertise. Pretty lame.

Tried to help a new startup. Cost me a$100 to look at a splash guard under car. I had fixed 90%…read morewith bolts and a zip tie. Dropped the car off the night before and I had to call them at 4 the next afternoon. They told me for $130 ($230 total) they could finish the job. I got it fixed at my regular mechanic for $35. Live and learn. No way am I or 34 of my closest friends going to do anything but driving by these clowns.

Had a great experience at Haven Auto! Even though they were busy, they took my truck right in and…read morefixed the problem quickly for me. The price was great and they did not try to sell me anything I didn't need. Very nice guys! I would highly recommend them for any automotive service. When I'm in town there again, I will definitely go back for any repairs I need. A++++

Tuffy's Grand Haven is the best place for tires and auto service. Excellent service, great…read moreprices and the management team are the best. My car is old old old and it is given care like a senior citizen. thanks, Tuffy's for being caring and competent. vicki

Best price and explanation for pre-inspection report. Dan Aleman gave me thorough reading of the…read morepre-inspection report they did as well as excellent advice about needed tires and repair. Dan's patience and very knowledgeable answers for all my questions really helped me settle with confidence on the car I bought from Priced Right Auto. Great service and pricing! Thanks, Dan!

I had an opportunity to experience Alles Tire on Saturday. Driving into Grand Haven I noticed…read more one tire was losing air. Saturday morning I went to Alles and met Ed, who was working the front counter. He was outstanding, understanding my dilemma as Sunday I was driving back home to the Cleveland area. He added me to their full schedule and got my tire repaired while I waited. It is wonderful to find considerate understanding people anytime but when you are in need of help it is amazing. Thank you Ed and the employees of Alles Tire of Grand Haven, Michigan. David

They took two days to get the right tires installed on my four wheel drive van. Then they neglected…read moreto tell me that i had to return to have the wheels serviced again after a few days (I have never heard of this before). My tire fell off while driving and when I even implied that it was their fault and they should pay for damage to the vehicle they were extremely rude to me and refused to take responsibility. I would not recommend this business to anyone.

These guys have decent prices and are always are willing to help... great tire service blah blah…read moreblah

I've taken my car to Alles several times and have always had great service! They fix my car quickly…read moreand their prices are reasonable. Very friendly people. Great customer service!

We purchased a 2012 Volkswagen Passat with 99k miles on it at the end of January 2025 from members…read moreof our church who never had a problem with this car and kept excellent maintenance records. This was going to be our extra / commuter car for when I am not traveling for work which is very limited. My wife took this car to Global Autoworks approximately 2 weeks later in mid-February for an oil change. Global Autoworks charged her $289 and she was shocked (I was out of town for work) and she questioned the exorbitant price and was told that is what it costs. She paid them. When I returned home after traveling several weeks later I examined the 9 page invoice that showed $106 in "parts" NOT itemized and @ $120 for a diagnostic test that we never requested or authorized. it also had numerous other suggested repair items that we never asked for. Shortly after bringing our car home my wife told me this vehicle was leaking all over our driveway and newly refinished and coated garage floor (we paid over $3,000 in October to have our garage floor coated). I told my wife NOT to go back to Global Autoworks but we contacted a family friend who has 15 years experience as a certified Volkswagen mechanic. Our friend inspected our Volkswagen Passat and found that Global Autoworks improperly installed the oil filter causing the gasket to crimp which left a gap where the oil was leaking all over. Our mechanic re-installed the oil filter correctly and also replaced the Vacuum pump for $530 which Global Autoworks quoted $3,300 to replace the Vacuum pump (this is from the diagnostic test that we did not request or authorize). We contacted the owner, Steve, at Global Autoworks and sent him emails with the photos of the improperly installed oil filter and the damage to our driveway and garage floor-he did not respond. My wife went to Global Autoworks with our mechanic friend but Steve was not available. The following day I called several times and left messages. I eventually talked to Steve and advised him of the oil leak and the damage. Steve insisted on inspecting our vehicle and arranged to have it towed to his shop which was done that same day- a Friday. After not hearing back from Steve on Monday morning I called several times and left messages and Steve was never available (even though he emailed my wife saying they were working on our vehicle). Steve got on the phone after I told the receptionist that I was going to file a complaint with the Michigan Secretary of State. I told Steve that he was not authorized to do any repairs but only to inspect the vehicle. Steve said they could not find any leak. I told Steve that they would not find a leak because a certified Volkswagen mechanic with 15 years of experience found the leak and fixed it. Steve refused to accept any responsibility and was upset that my wife did not bring our vehicle back to his shop after he started leaking oil. I told Steve there was no way I would let her return to a shop that charged $289 for an oil change including a diagnostic test that we did not request or authorize. As well as the fact that his shop could not even do the oil change correctly which caused substantial damage to our driveway and newly refinished garage floor. I had to pay for a tow truck to bring our vehicle back to our mechanic. Steve sent a follow up email denying any responsibility because his shop could not find any leak even though we advised him in writing and verbally that the leak was fixed by a certified mechanic. I will be filing a complaint with the Michigan Secretary of State. BEWARE - DO NOT DO BUSINESS with Global Autoworks!

I had an alternator fail on my GL320. GA replaced and corrected that problem effectively and…read moreefficiently. Later the car started shredding serpentine belts. They replaced the tensioner pulley and the belt. it happened two more times. It was eventually determined the alternator pulley was the culprit. They fully refunded the repair costs caused by the bad alt pulley and I didn't even need to ask. It took a few trips in but they always took care of me, the towing, and my transportation needs. That is a level of care and integrity seldom seen today. It is usually a complete waste of time to even ask if a shop will accept responsibility for a mistake, that is not the case at Global Autoworks. I drive from muskegon and pass many shops to get there. I am sold on the service, care and integrity.