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    Hometown Automotive

    3.0 (2 reviews)
    Closed • 8:00 am - 5:00 pm

    Services - Hometown Automotive

    Routine automotive maintenance

    Hometown Automotive Photos

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    8 months ago

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    4 years ago

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    Johnnys Auto Repair Service

    Johnnys Auto Repair Service

    (4 reviews)

    Picked up right away, at 7 p.m. on a Friday night. This gentleman was friendly, kind, and answered…read moremy questions clearly. Will definitely be keeping him in my phone contacts.

    Wow! What a fantastic experience! I'm truly amazed by this place. Talk about a business that will…read morego the extra mile. My experience is below, but if you're just scanning reviews to find out whether or not to do business with this place...Stop now and just head up there. I walked in with a rather unorthodox request. I was greeted by Travis (the owner) with a smile and a handshake. See, I had taken it upon myself to attempt to replace the alternator on my '05 Volvo XC90 V8. Big mistake on my part. After messing with it for 14 hours in total I had a non-mobile vehicle and a half finished alternator job. I asked if someone from the shop would mind coming out to my house to take a look at my vehicle in person and give me an estimate on what it would cost to fix. Of course this is not a typical service that they offer. But Travis with his kind heart came out after he closed that to my place and checked out the situation. He gave the best advice he could on his part with a general ballpark figure. He advised up front that he doesn't typically work on Volvo's, but he was pretty sure he could get the job done. I dropped off my vehicle at his shop while he was closed over the weekend. Thinking that it would be ready sometime the following week. To my surprise, I got a call at 2:30pm Monday afternoon letting me know that it was ready to be picked up. After all my errands for the day it wasn't until 5:30pm that I was able to reach back out to him about coming to pick up the Volvo. He had just walked in the door of his house after closing up his shop for the day. Going above and beyond again, he kindly offered to meet me back up at his shop right then so I could pay him and pick up the key. What he charged was MORE then fair for all the work I gave him. It was a big challenging job on a vehicle they were unfamiliar with and they handled it beautifully. I won't be taking any of my vehicles anywhere else for service from here on! Thanks guys!

    Dow Autoplex - New Remodel!

    Dow Autoplex

    (14 reviews)

    I have not bought a car from a dealership in years because the thought of having to deal with…read moresalesmen, pressure to buy and frustration have led me to purchase cars in a myriad of different ways. I emailed Dow Autoplex in Mineola about Oct. 29, 2014 and received a response from Mr. Zack Carver within a couple of hours. I went to the dealership the next day and met Mr. Carver and laid out my financial situation, the monthly payment amount I wanted, what vehicle I wanted in terms of a sedan, suv, etc. (I wanted a Sedan) and what I was looking for in a vehicle- safety and great gas mileage. Mr. Carver treated me with the utmost respect and explained how the process worked, what my options were and what vehicles I would be able to afford, according to my terms. While he processed my financial information, Mr. Troy Turner was deemed my salesman and let me drive for a test drive. He was respectful, helpful, personable and made me feel like he was truly interested in making sure I got the right car for me and my family. The finance manager then took me back where he explained my loan, payments and every paper he gave me to sign. I knew exactly what I was signing and was not rushed when I read over the documents. My overall experience at DOW Autoplex in Mineola was overwhelming amazing. I walked out with a 2013 Chrysler, rated high in safety and gas mileage and within my payment range. I will recommend everyone to DOW. In this day, it's hard to find car dealerships that truly have their customers' needs and wants at heart. Anyone walking into the DOW Autoplex will know they've chosen the right people to handle such an important decision. I am beyond happy with my friends experience at DOW Autoplex. I love my car and personally thank Mr. Carver and Mr. Turner for helping me every step of the way through the process. Buy your next car at DOW!

    This is absolutely the worst dealership you could choose, extra effort getting the sale and zero…read moreeffort the day after. The service department is abysmal. The management at this dealership is both uncaring and incompetent. There are plenty of choices to buy a vehicle, but do not choose this one.

    Hometown Automotive - autorepair - Updated September 2026

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