Called them two weeks ago got a hold of Leah to come out and replace everything from toilet to…read moreseptic tank because of a clog came out five days later. Didn't even show up to the correct Address to begin with was then told that we have to dig up the pipe running from the toilet to the septic tank And he'll be back in two days. Two days later comes and replaces everything except septic tank This was on a Friday. Clog reappeared after 20 flushes or between 12 and 24 hours. Call back Monday because they are not open on Saturday and Sunday was told it would be Friday before they come out again. Friday came out snaked all the way to the septic. And again worked for about 20 flushes or between 12 and 24 hours. They are supposed to build me for that one. The first time they came out, the bill was $320. This time the bill is $150. I cannot keep calling them every other day to come and fix a clog that was supposed to be fixed the first time call them today Monday again got a hold of Leah telling her the problem. She had a nasty attitude telling me that when he left it was clear that that's just how their scheduling works when I ask for someone to come out today and she said they cannot. Then told her I'm not paying them to temporarily fix the clog but to completely fix the clog and told her that this is the third time me calling and everything has been replaced she wants to tell me I haven't paid when I'm supposed to be billed even said that she just got the invoice to bill me. She then wants to say that it was fixed when her technician left, but it was only temporarily fixed because the clog is still there she then goes onto tell me that. they can have someone out here tomorrow to fix the issue again for the third time but it's not a guaranteed fix because other things might be in play as roots in the septic tank or the Customer putting things down the toilet. I then tell her. The only thing that we've been putting down the toilet is waste material from the body and toilet paper that is meant to go in the toilet She then repeats herself saying she can have someone out here tomorrow if I want to be put on the schedule to fix it, but I will have to pay again. I tell her I cannot be paying for them to come out every 2 to 3 days and be calling every Other day for it to be a temporary fixed, she ignores me Puts me on hold then again doubles down on rescheduling, but I will have to pay. This is ridiculous for me to continuously pay for them to fix a clog. And get blamed that it's my fault for a clog that was supposed to be fixed and for her to have an attitude and nastiness in a professional work environment that she is in is unacceptable. They do not fix the issue that they were given to fix they temporarily do it and think that's good enough. Would not recommend this business to anyone for anything.

I called, got an appt for an estimate, they charge $49.99 to come out to give u estimate, lady in…read moreoffice said it would probably be on Friday to start the work after the Wed estimate day, didnt hear anything back after they came for estimate, so I called and the guy said he'd get back to me, he never got back to me. So they r undependable plumbing to me, not to mention, the workers are unlicensed, only the owner is licensed, so your expecting a licensed plumber and paying licensed plumbing prices and getting workers that are unlicensed. I want my money back from paying for the service charge to come out to give me an estimate that I NEVER received & had to call another plumber, total rip off!

I have an old house which needed a pipe repair after the Christmas 2022 cold terror. I thought I…read morehad researched Live Oak plumbing companies to find the best one but turned out not to be. The ad for Live Oak Plumbing and the review led me to believe they were the best for the broken frozen pipe I had. When I called them, a recorded message stated they only do new home repair. not any of the other things they advertised. Needless to say I had to find somebody else quick as it has already been several days with no running water. Will not be doing business here, but don't know how they are for new homes.

We had a leak in some pipes that needed repaired. Live Oak Plumbing was recommended to us. We…read morecalled for repairs and they sent out their employee "Ron". I have to say that he did a great job. He stuck with it until he found all the leaks and repaired them. It was a difficult situation but he did not complain or hesitate to do what needed to be done. We would certainly use him again if the need arises!

They have been amazing taking care of our air conditioning needs. Always professional and reliable,…read morethey show up when they say they will.

I am revising my original review to tell my experience with Reliance Heating and Air. Approximately…read moreone year ago I paid over $700 cash to have all the over 20 year old AC ducting replaced under my mobile home by this company. As a senior citizen I struggle to save for months to have enough funds for maintenance and upkeep of my property. I just had a new AC system installed this year and found out from the installer that all my ducting was not replaced like I thought and that I would owe an additional $400 to replace the original ducting that was falling apart. I had no other choice but to pay it because the new AC system had to be inspected to approve the loan. I called Reliance about the extra expense now for something I thought was taken care of a year ago and it wasn't. I was told their accounting receipt showed I only paid $75 when in reality I paid over $700 for a job that wasn't completed. My mistake was paying in cash and not getting a hand written receipt at the time of the replacement of the ducting. The receipt was digital and I did not have a way to print it out nor did I realize I needed to save a photo of the digital receipt. If they can blatantly take advantage of a senior citizen like me then it makes me wonder how many others have been taken advantage of. It's disgraceful yet Reliance had no intention of fulfilling the contract of their services even after I called them out on it.

Everyone in North Central Florida who has any type of plumbing needs, this is the ONLY business to…read morecall. Trenton is so mature for such a young man, and his business reflects it! From the very first call, to the completion of the job, Trenton will be 100% in communication, timeliness, fair price, and honesty in everything he does. There is nothing I could say bad about Dark River Plumbing, such a great experience dealing with an honest company finally!

Had Trenton of Dark River Plumbing out today to replace one toilet and repair another. He was…read moreprompt, fair and professional. Every thing was done in a workman like manner. I have found my plumber in the Gainsville Fl areaL

The most positive experience I've ever encountered in home repair! What a pleasure, in todays…read moreworld, to find a respectable, honest, hard working, knowledgeable man. If you are dealing with plumbing issues, don't waste your time searching for someone you can trust to do the job promptly, correctly and at a very fair price - call Kevin Mobley Plumbing. I HIGHLY recommend this company!

I bought a home and the plumbing was in a real bad way. Pipes were bursting. The previous owner had…read moreobviously DIY'd the plumbing. Well Kevin came out and redid all the plumbing in my home on a moment's notice--over a weekend no less! His price was very fair and the quality high. From experience I can say his work is far better than the work of the local big plumbing companies--the big guys just ain't got no quality control. Anyway, I'm sticking with this company from now on. I can now sleep tight knowing I got good pipes!

Update on previous review: 1. He did come back and do the…read morewood replacement for my mom's shed. All pieces were not replaced so only infected pieces were. 2. We were able to agree on a reduced price due to some plumbing issues. He had broken a pipe under the home, he fixed that but an issue was still there with pressure for just the hot water. Mom will call a licensed plumber to fix. 3. He did clean up the infected debris and sweep up off her carport and take it away. This was not written in contract. She assumed it was part of job- and it would have been if other issues over written contract were not already in dispute. 3. Overall- the work was done and cleaned up. I appreciate his willingness to discuss issues with me and come to an agreement.

WaterBoy Well Repair is an absolute lifesaver. I called them in a moment of desperation over the…read moreweekend, and William arrived immediately. He and Marty went above and beyond, working late into the evening for two straight days to get everything back in order. Not only does the well work perfectly now, but the quality of the installation looks fantastic. It is rare to find such kindness and dedication; I am incredibly grateful for the extra effort they put in for me. If you need well services, look no further--you won't be disappointed!

From Paul Mandeville,you will not find a more honest well driller than William and very fair on…read moreprice. Thanks Paul well was replace Aug. 2025

We called around 11am on a Friday and around 2:30 or 3:00 pm a service technician showed up and…read morestarted the repairs it reached 90 degrees in the house and without taking a break the technician named Brian after several hours and lots of work. Finished at 9:30 pm He stayed at it and stayed calm showed no frustration, was extremely patient and polite. I know he had plans for Friday night but he didn't give up. He is a true technician like the old days. I am so grateful for Touchstone for sending Brian. He was very professional, and honest.

The owner charged us for a warrantied part and labor even though we have a 10 year parts and labor…read morewarranty. ***The owner also fabricated his response to The Better Business Bureau stating "this has been handled."*** To date, the owner has ignored all of our requests for a refund and has provided NO response to us! I do NOT recommend this company to anyone!