I needed a second opinion because I felt my bite was off after having a crown that was admittedly…read moreby the dentist too large. I was told on the phone after explaining that I can't have a cleaning because I had recently had one, not to worry, there would be charge on and any X-rays taken would be written off by them. I even asked so what is price to have this done and it was told to me again 0. went to appointment, even bought their preferred electric toothbrush and water pic, prob $100 i had spent that day. Was also told I had 6 cavities and sweets problem! After getting my bill being over 300.00 and calling to have charges removed, I was told that they would take off X-rays, since I called back but I had to pay for the evaluation that was in the neighborhood of 150.00. Went back to my old dentist, surprisingly, I do a single cavity that they were comfortable just watching. Their priority is getting new patients in the door & if that's what you want... then they are your people.

A great experience. I cracked a tooth while on vacation in Florida and they got me in quick and…read moreresolved the issue. Everyone was very friendly and professional. This is my new dentist! Thanks to all of you!

My experience with Aspen Dental, has been awesome, his staff is amazing. But I would like to give a…read moreshout out to the team. The reception is amazing and after you go through the doors there's BrIanna and The Lab Tech Charlie. Thank you Dr. Alexander. I got my smile back.

I had a GREAT appointment here: - short wait time…read more - painless cleaning - encouraging and supportive care - I used Blue Cross Blue Shield FE Insurance All employees here answered my questions with kindness, patience, and understanding. Everybody seemed comfortable working together, which made me feel comfortable to ask my questions. I learned about my dental hygiene in ways I can practice and share with others. Thank you!

Professional and friendly care of all your dental queries concerns, special care and attention to…read moreyour dental maintenance

Johnna Ellington, a Registered Dental Assistant, recommended Dr. Pettey to me as I wanted a 2nd…read moreopinion regarding veneers or crowns for my 2 front teeth due to enamel loss. My current dentist recommended 2 crowns priced at $1,000. I doubted his capability so I saw Dr. Pettey today just for a consultation. He said he could do some fillings and that would take care of the loss of enamel issue right then. I was pleasantly surprised he could fit me in when I was just scheduled for a consult. I was in there maybe an hour from start to finish and my 2 front teeth look brand new. My cost less insurance was $116 instead of what I could have paid ($1,000). You can't even see where the enamel loss was. As a result, I am switching to Dr. Pettey as my new dentist for me and my husband. Owning his own practice totally makes a difference in the care you are given. He and Johnna did an amazing job and I am so pleased with the outcome! Highly, highly recommend. If I could give more stars, I would!

I can't say enough great things about Higginbotham Family Dental in Bartlett! From the moment you…read morewalk in, the entire team makes you feel welcome and at ease. The front desk staff is always friendly and efficient, the hygienists are gentle, thorough, and genuinely caring -- and the dental assistants at this location are amazing. Truly a GREAT team all around! Dr. Fitzhugh is hands down one of the BEST dentists in the Bartlett/Arlington area. He takes his time, explains everything clearly, and genuinely cares about his patients. If you're looking for top-notch dental care without all the stress, I highly recommend checking them out!

Turns out you can't begin a treatment plan without talking to finance 1st. They are supposed to…read morecall. I've called the office many times & still no one calls me back. I have an abscessed tooth & a broken 1 that need to come out. Dentist wouldn't give me antibiotics. The whole thing has been a horrid joke.

After being a patient for several years, I just had the worst experience with their staff. They…read moreneed a customer service training seminar! I found a new dentist! They are too busy and don't value their existing patients! They care nothing about customer retention! SAD!

We went there for years and years. The office staff was good, Dr. Caldwell was terrific, and my…read morefavorite of all was Mary. However, no matter how good the doc and tech are, if the front desk is horrible, you will lose clients. When Brandy was office manager, it was great. She moved and it was all over. My daughter was in 2nd grade when we started going there. When she went to college out of town, it made it to where we would have a month's notice to give for an appointment. (She never came home during the holidays.) They NEVER had openings a month in advance. The last time I tried to schedule a cleaning appointment they did not have an opening and I had to schedule it elsewhere. It really didn't have anything to do with me personally, but I was grateful to the other dentist office that welcomed us with open arms. So now we do not go to Bartlett Dental. Oh, how I miss Mary!

Took my 5 year old there for a teeth cleaning. Their customer service was excellent and the…read morehygienist and the dentist were very patient, friendly and professional.

I was able to get a quick appointment. Both the dental hygienist and Doctor where friendly and…read moregentle. Loved it!

My wife is thrilled, (no really!) to have Dr. Byrd as her dentist…read more After 20 years with another local dentist, Brooklin was amazing in comparison. Her staff is friendly, easy to make appointments and file insurance. We would highly recommend her. Her honesty, patience and sincere caring makes going to the dentist a delight!

For anyone with teenagers, this is how I will start my review…read more.. My 18 year old son looked at me, in my eyes, with expression , and said "This is 100% better than the other place, we are never going anywhere else, I can actually talk to them AND THEY LISTEN" That is considered a huge compliment! Now, the mom opinion, they are organized, efficient, KIND, they smile, you never feel like you are bothering them, no question seems stupid, everyone genuinely seems to enjoy their job up there. Price breakdown before and after insurance was top notch and easy to understand. In and out. I personally have a fear of dental offices, and I was so relaxed that I am contemplating making an appointment! Great job, Dr. Byrd and Dr. Byrds team