Jason DiPetro, owner of Right at Home Boulder is a passionate, committed individual who will go to…read morebat for his clients -- even before they're officially his clients. I can not think of anyone else better suited to care for your loved one. I've been working tirelessly with an insurance company to get access to the care deserved and Jason stepped in immediately to support me in working through the incredibly complex insurance process. Rose, the care manager, is incredibly competent and personable, making her easy to trust and depend on to provide and oversee excellent care. My experience supporting hospice patients needing these in home services has been wonderful. These are excellent community partners in providing care for your loved one.

From the owner: Right at Home provides trusted in-home care for seniors and adults with disabilities. Our highly…read moretrained caregivers can provide companionship, hygiene support, respite care and physical assistance to help loved ones live independently at home. We understand that everyone's situation is unique, so we create custom care plans in collaboration with you to ensure the best possible care. Right at Home provides service 24/7--during holidays, weekends, evenings and overnight. Call us today to see how we can improve your loved one's quality of life!

We had an incredible experience with Extended Family Home Care. After evaluating two home care…read moreagencies in August 2020, and concerned about Covid protocols during the height of the pandemic, we chose to work with EFHC. We had one caregiver for a month who moved away suddenly, and that transition was handled smoothly by Rachel and her team. We ended up working with the agency from late August 2020 through mid-March 2021, and our caregiver Linda became a member of our family. I could not recommend this agency highly enough. Throughout any billing, long term care insurance, scheduling, or other logistical challenge they handled all the difficult parts. Our caregiver Linda always followed covid protocols and was a friendly and engaging presence. Linda worked with both of my parents when they lived with us and did an amazing job juggling a complex set of care needs and personalities. I could not have been happier working with EFHC and Linda. Without this team's effort my husband and I would not have been able to continue in our jobs and handle other priorities in caregiving and our own personal lives.

Just started in June. Staff is very nice. Client care is great. Pay is good. I really love that…read morethey work with Tapcheck it's great!!! If you're a caregiver or CNA come see what Extend Family Home Care is all about.

This company is astonishingly horrible! In relation to it's affiliated sister company (Complete…read moreHome Care) which is/ was under the same umbrella as the President- Shelly Bellinger. Both affiliated service providers are horrible. The unending struggle to get professional and adequate service has taken its toll. After giving the company staff multiple times to resolve our complaints, I finally wrote a letter to the President to only have the owner dismiss the validity of my complaints as the customer AND sever ties with us. Instead of reaching out to me to sort though the complaints and better our experience, the President and staff decided to get rid of the issue. Unfortunate for them, via avenues like this (Google, Yelp and BBB) my cries for basic consumer respect and rights will not be discarded without sharing my experience to future possible clients looking for a provider. Examples of extreme unprofessionalism extend from their CNAs not knowing basic range of motion exercises, lifting clients, CNAs refusing to where gloves, inability to use hoyer lift and other basic machines needed for their job. Their staffing and scheduling is ridiculously inconsistent and unreliable. Ranging from sending CNAs that are physically incapable of doing their manual job to CNAs simply calling off regularly or not showing up at all. From personal experience, this company has told us that we were not supposed to be present during their care of the client. This, in my opinion is skeptical and considering most of their care providers are not trained...it is also a liability. While receiving their service they have sent less than professional and ideal staff to our home including individuals that smelled like alcohol and/or wearing worn street clothes instead of company dress code. This would make anyone leery of leaving their staff in someone's home. More importantly, this company has policies and procedures they had written for us and them to comply to but failed to do so. After going through the listed avenues to submit my complaints they concluded the issue by disregarding them altogether. The website may look professional with a well worded mission statement and the name may be " Professional" BUT please do your research before electing them to care for one of your loved ones in your home! Needless to say, I am grateful that there are better rated and better quality Home Health Care Providers to choose from.

This company services Wheatridge, Denver, Boulder, Colorado Springs, Pueblo, Longmont, and South…read moreDenver. They are very unprofessional. They contract with the Veterans Affairs (VA) and so a lot of times, they are the "VA" referral. If the VA refers them to you, fight your hardest for another company. They will set a schedule when a CNA will come to your house, however many times a day and what times. They don't work with you on what times are best for you, only what's best for them. And when a CNA does not show up, all they will tell you is "we will call down list and hope we can find another person" (after you call them, because they have no idea when an employee doesn't show up). If they don't find another person to replace the one who didn't show up, "oh well" is their attitude. They hire CNAs who don't have phone numbers and when that person doesn't show up to a home site, they have no way to contact that employee. Their attitude is basically if they cannot find a substitute, there is nothing they can do. They do not appear to have a procedure in place to file complaints up the ladder. Most of the workers appear to be inexperienced and do not know how to operate a lift. Even though a nurse assesses from the beginning what is needed, every cna tends to show up "not knowing" and complaining they can't do it themselves or they weren't informed on what was expected. One cna was given the wrong street name from management and had a hard time finding the house.

Beware! Kaitlyn the Care Coordinator promised us the moon when she came to our home to have us…read moresign up for services. I am blind and have a crippled foot; my husband was having total knee replacement surgery. She came to our home for 2 weeks at 5 hours per week and did meal prep, light housekeeping as we had requested. It should be noted that Skilled Nursing was not required pre-operative. The next 4 weeks leading up to knee surgery, she assigned 2 women who were not able to do the job. Post operative care was non-existent. Kaitlyn told us we were asking for too much...She wanted us to have one-on-one interaction in the same room with the caregivers. I am severely immunocompromised! They charged us 300 dollars for a sign up fee and haven't "found" another caregiver for us because it's "too hard" for them and they don't want to "burn out " their caregivers. They also promised rides to the doctor's office during the caregiver's duty hours, but, when I asked for a ride to an appointment, Kaitlyn said the caregiver doesn't have a car. We were not asking for anything unreasonable; masks, social distancing; we did not need lifting, touching or administration of infusions preoperatively. Cook, clean, take you to medical appointments. We were promised a rate of 34 dollars for one patient and discovered that Kaitlyn changed the fee to two patients at 44 dollars an hour. The worst thing was that we had no help for my husband after his surgery! They neither provide dignity nor care.

Dignity Care has been a life saver helping me navigate what the best options are for my elderly…read moreparents. The caregivers are so caring and respectful of my parents needs and routines. Care Manager Leigh Collings has been so wonderful to work with and always there with great advice on next steps. I would highly recommend Dignity Care to anyone who needs trusted and nurturing care for their loved ones.

Plan B was a god send in our hour of need. Armida was more than helpful right from the start…read more Gerald and Bennie, dad's caregivers, were kind and compassionate even when he was being a bit difficult. They were all supportive and caring and worked hard to accommodate our times and needs which seemed to be all over the place as we navigated a new daily routine with dad.

My family has worked closely with Plan B for approximately ten years, first with my mom and now…read morewith my dad. I could not have made it through these past years with my aging parents without Armida and her caregivers. They are reliable and easy to communicate with . They truly care about their clients and make them feel special. We work as a team! Armida works diligently to schedule her caregivers based on what my dad needs. She listens when I have concerns and has great suggestions to solve issues that come up. This can be a difficult and challenging time of life and Armida and her loving caregivers are greatly appreciated by our family!!

Madina the owner really went above and beyond in her care for me. I mostly needed grocery shopping…read moreand help with taking walks (hip replacement), she was there to help with housework, cooking etc. They are a small company, and really focused on their clients. The cost was remarkably reasonable, and the time requirements really workable for what I needed. Thank you Magnolia!

Abandoned the care of my loved one repeatedly…read more When it was pointed out that no call no shows impact people they promised to no call no show more often to teach a lesson that it is "distressful" to say the no call no shows to scheduled hours impact the people being served and depending on someone showing up. Staff have no working phones on a regular basis ( due to not paying the phone bill), do not show up in time (4-5 hours late), leave cleaning supplies all over, will lock themselves in the bathroom for up to an hour "cleaning" and walk out with nothing cleaned. Threw away a working appliance without permission or any logical reason to do so. Staff were told that all the no call no shows of hours were causing a decline in health and remedy was needed and the reasons was "well we are not coming then today since you said that." They decided the appropriate remedy to neglect of an at risk adult is more neglect to tech a lesson to not speak up about neglect. They hired one administrative employee that was so verbally abusive witnesses filed a police report that person is no longer with the company but the issues are persisting. They freely celebrate neglect of clients by the staff they hire and if anyone says hey, we actually need to d are providers to show up, they they say they will cancel hours for mentioning no call no shows of schedule hours impact the people they are supposed to be caring for. One caregiver is so sloppy we came to our loved one's home with dirty dishes in the dish drainer with food all on them. Things were half done and we had to step in and clean up all the messes this person left. There is no management of this company. It's staffed by mean girls being mean and caregivers that do whatever the hell they what because no one is giving oversight. One time they sent many texted to our sick and disabled loved one arguing a week is 8 days long not 7 days long. No one understood the point. Poorly managed and operated company.

Love working for this company. The care managers, and schedulers are wonderful . I always feel…read moreappreciated for the work that I do! What is nice is you can work as little or as much as you want. If you love helping seniors... consider Visiting Angels .

The Visiting Angels caregivers were very helpful in taking care of my elderly father. For more than…read morea year, they provided progressively more care as his condition deteriorated and were always considerate and sensitive. Tami was particularly skilled and was very caring. Early on, there was one caregiver who wasn't very motivated but when this was brought to management's attention, a different caregiver was sent and she was much better. The care provided allowed my father to live at home until he went to hospice. I appreciated the service provided by Visiting Angels.