The hotel is so pretty, rooms are great! Bathrooms are large! Hotel staff is excellent! We were…read morethere for a wedding and the whole floor was like a large family/friend reunion!. The stay at La Banque Hotel helped make lasting memories!

Exceeded expectations for downtown Homewood. Walking distance to wonderful restaurants and adorable…read moreshopping!! Rooms are clean and even included a pampering mask!

Chetta was a wonderful, friendly, sweet desk person. I wish more hotels had staff as friendly as…read moreher. Hotel was clean, beds were comfortable and the breakfast was good. One thing I'm happy about is they have Coffeemate French vanilla creamer. Love the shampoo and soap. They smell great and the dispensers are really nice. There only three disappointments: 1. was the pool was drained. 2. The toilet paper is like sand paper 3. The hot water was Luke warm on the second floor.

My daughter booked a room for 3 nights for her Birthday. She arrived at the hotel at 4:45 on the…read moreday of check in and was told that she did not have a reservation by the manager, victor. She contacted Expedia to get help with the mixup and was told by Expedia that the hotel marked her as a no-show. Victor the manager has refused to give her a refund when he was the person who told her that she did not have a reservation. This was a discriminatory act and they ought to be ashamed of themselves. Never go to this hotel.

First visit here for a week long stay. The location is great, right off the I-57 expressway with…read moreseveral national and regional restaurants within walking distance. The hotel has all of the Hampton amenities, free open air parking and breakfast everyday. pool, fitness room, mini fridge in the rooms and a convenience mart. Everything was good with the exception I had to request cleaning service after the 3rd day and no one available at the front desk after 11pm.

I decided to book here, despite negative reviews. W Hubs had…read morea hotel booked for a week starting the night after this stay but in the heart of Chicago. We could not find a hotel that had rates cheaper than $400 so we decided to stay outside of the busy area and just drive in the following day. This hotel was on our way and it was under $200 so we booked it. We arrived after 8pm and had our digital key already sent to us. That made it easy because there were not many places to eat and we wanted to drop everything off and go back out to grab some dinner. Our room was massive! It was a great room if I was working and hubs would be out on jobs. We were going to sit somewhere in the lobby and hang out before bed but it was extremely chaotic with trashy people so we decided to stay in our room for the evening. The bed was comfortable and so was the sofa. We had requested a late check out because we could not check in to our next hotel until 3pm and it was a short drive. We were given until 1pm, which was very generous. Breakfast sucked. Nothing was restocked. All the trashy people we encountered the previous night were multiplied in the morning. I was getting a headache from all the noise so I didn't want to wait longer than the 30 minutes we were already there for restocking. That was the one less star reason and also for a snickers ice cream bar I purchased for like $8 that tasted gross and freezer burnt. Even with that, I would stay here again.

This casino is a close to home, so I've been here quite a few times. Rivers in Des Plaines set the…read morebar high as my first casino trip, but Windcreek is a nice casino overall. The only feedback I really have are the bathrooms not being maintained frequently and the strong smell of pot all around, which not much they can do on that one. I gave it a 4 stars because my last visit, one of the staff members at their Starbucks was a little unwelcoming. I know it was close to their closing time, but the way my order was taken made me feel like I was an inconvenience to her. The rest of the staff there was nice. I mainly go for slots, so I haven't dined at any of their outlets nor have I interacted with the dealers, but just from observing, majority of the staff seems nice and inviting. I don't rate this off any winnings or losses, just overall ambiance and interactions.

This visit was my first to this newish 1.5 year old hotel/casino complex located right off of I-80…read moreat Halsted St. It's quite a large, airy, contemporary, and colorful place. I came to enjoy dinner at their Food Bazaar food court followed by a classic Motown Revue concert performed by a cover group called Motor City in their Halsted Ballroom. It was all courtesy of my high roller brother-in-law who had the required points to make it all complimentary. I learned this hotel-casino is owned by a group called the Poarch Band of Creek Indians and they own other properties mainly in AL and FL apparently as well as a few properties overseas. I will review their food court separately under the Food Bazaar Yelp page. Before eating, we walked about the premises. A lot of the space is dedicated to slot machines. They have the usual blackjack, baccarat, and craps tables, a sports betting room, and a smallish 10 table poker room. Other restaurants in the casino, not counting the food court eateries, include the Ivory Noodle Bar, Shuck It Oyster Bar, and The Spot American Diner. As far as the Motown Revue concert, I'll also go with a 3.49 star rating. The Halsted Ballroom has a stated capacity of 800 but we counted 552 seats. It was a comfortable setup albeit loud as the music was contained in a ballroom as opposed to an auditorium setup. The cover band and performers did a nice and entertaining job covering a lot of the classic hits from the Motown era. The performers covered hits by the Supremes, the Four Tops, Marvin Gaye, Marvin Gaye and Tammi Terrell, Smokey Robinson and the Miracles, and the Temptations. It was an entertaining and reminiscent evening for those of us who grew up in the 60's with this music.

One of the worst hotels I've ever stayed at. When I tried to open my door the key would not work. I…read morewent to the front desk 8-9-2026 and was told that my "stuff" was there at the front desk. I didn't understand because I left my personal items in my room. I was given a large black garbage bag with my items and assigned another room. I felt so violated. When I got to my new assigned room, I noticed that my laptop, ipad and other IT items were not in the garbage bag. The lady at the front desk (I don't remember her name) said she "forgot". The following day when I checked out, Asia (the lady at the front desk) advised me that they tried to contact me. When you check-in you fill out a form that request your contact number. I was never called by Asia or anyone. She called out some number that was not mine and not on the form I filled out. I was so disappointed as a "Club Member"and hotel guest. Avoid this hotel at all cost. The service is terrible and the people at the front desk are anything but truthful.

I throughly enjoyed our stay at Holiday Inn Express & Suites Chicago - Matteson, an IHG Hotel…read more(Matteson, IL) last weekend. I forgot some clothing items luckily Marshall's & Burlington was right across the way. Highly recommend you stay here if in the area. You'll be pleased. P.s. if you wake up late for breakfast, they extend the time 30-45 minutes. Thanks @ignitehospitalityservices @holidayinnchicagomatteson

The rooms have a horrible odor visibly filthy pubic hair and other strands of hair in towels and on…read morebedding housekeeping does the bare minimum gross showers a.c and heat vent crust dust and grime all around the buttons tiny pillows wrapped in pillow cases barely trained staff continental breakfast your better off fasting germs germs

DEC. 22 - 27th. 2024 We Checked in too early and the Person…read moreon Staff (Wisdom) was his name, He told us that we couldn't check in untill 4PM. So I asked to use the bathroom, and when I entered the Lobby Bathroom, there was "Shit" on the walls, toilet seat, and floor. We got in our rental car and found a Hotel near by Hotel that cost more, BUT was worth it! We then returned home from our trip to find that that this HOTEL charged us $487.85. Been on the phone with This Hotel and Expedia since Dec 29th 2024. trying to get a refund, first Expedia is useless, and the Hotel "Manager" is Non-Existent, who ever that may be. And No one you speak to will give you the Managers Name or Email address. We are now in the Process of getting our Bank involved to revers these charges, since Expedia nor this Hotel wants to make this Right. DO NOT BOOK with Expedia, and DO NOT STAY at this Hole in the Wall. It is Completely Disgusting, just like the Useless Employees. I will be contacting the Heath Department and BBB, since there seems to be no Corporate Contact Avail.

I've never written a review before so hopefully this helps out of town travelers AVOID THIS HOTEL!…read moreHairs on the bed, stains on the tub(it's baked in though so should be safe?), no hot water in shower, not that it matters cuz shower knob is fused and does not engage (so they KNOW it doesn't work). The friendly staffed changed our rooms so we could shower. I wish their gravity didn't work either cuz the shower curtain hangs down and the curtain pools in the middle! Speaking of pools, the pool is drained and hasn't worked in months according to the reviews I'm reading now. Turns out we upgraded to an "Air-pool" at no extra charge Juice in the juice machine? Nah... In case of emergency, break glass. Not sure I want to know what emergency necessitated the fire extinguisher on my floor! But my $142.38 bill processed quickly, so at least that is working so I'll give it a 2 ;)

HORRIBLE!! Avoid staying here. First we get into the room and it's smells like smoke. We…read morecomplained but the front desk said they had no other rooms. In addition, their pool was broken and our room was only cleaned one time out of the 3 day stay!! We complained and the manager lied and said we had a do not disturb sign on the front door. Total LIE! I should have just paid the extra 20 bucks to stay at the Hampton down the street because this place SUCKS! Even when I complained to Expedia that we had to call to get new towels, Expedia said the management wouldn't do anything to accommodate! Way to go Radisson. You're HORRIBLE and dirty! How do you expect you customers to stay in uncleaned rooms? Total DISGUSTING. That's why we left!

I don't know why it's listed as a Clarion Inn. It's been a La Quinta for years now. Anyway, the…read morehotel is nice to stay at but I was disappointed because the pool was down. I specifically booked this hotel cause I wanted to swim while I was here then they tell me there're having plumbing issues and had to drain the pool.

I don't know how they did it but I was charged 173.17 for a hotel room and I was never there. My…read morecredit union investigated the charge and said since card was physically used I had to pay. I was not at this hotel and although I have stayed here many many years ago I would never return due to condition of hotel. Again I don't know how they were able to steal my money but they did.