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    Honey Brook Hardware

    2.8 (5 reviews)
    Open 6:00 am - 6:00 pm
    Updated 1 month ago

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    Colonial Marble & Granite - New Kitchen

    Colonial Marble & Granite

    2.1(343 reviews)
    29.8 mi
    $$

    My wife and I are putting in a new kitchen and we have been working with Colonial Marble on the…read moredesign. They are a family owned business which shows in the quality of their work. We were supported by a great staff from sales through install. Everything looks fantastic and the kitchen was installed on time. I will continue to refer them for any home projects.

    We purchased two onyx countertops from Colonial Marble & Granite in February 2026 and the…read moreexperience has been disappointing. After selecting our remnant, we were rushed into choosing our templates prior to the installation the following day. When I noticed a spot marked with a green X, I was assured it was a small hole that would be filled with epoxy and we would never notice it. We moved forward based on that assurance. When the counters were installed, we found 10 to 15 visibly mismatched epoxy repairs and a noticeable scratch. The one repair I had specifically asked about was the worst of all. A technician came out the following week, acknowledged the repairs didn't match, and admitted our salesperson should have disclosed them -- but suggested most predated Colonial's purchase of the stone, meaning we were sold a heavily repaired remnant with zero disclosure. What followed has been four months of inexcusable customer service. I called 3 to 5 times per week and almost never heard back. When I finally reached Wendy in management on April 2, 2026, she was unaware of key details and said she'd follow up with the service department. It is now June 1, 2026, and I have not received a single callback since. I want to be fair: the counters themselves are beautiful, and every service technician who came to our home was professional and exceptional. This is purely a failure of customer service at the management level. We live 45 minutes away and have busy lives, but we are now left with no choice but to drive there in person just to find someone willing to speak with us. We were prepared to give Colonial more of our business. Instead, we have been ignored for months over an issue that -- at least in part -- was clearly their responsibility. The lack of basic decency in returning a customer's call is something I never expected from a professional company. I would urge anyone considering Colonial Marble & Granite to think carefully before trusting them with a significant purchase.

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    Colonial Marble & Granite
    Colonial Marble & Granite - No caulk

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    Bath Fitter - After

    Bath Fitter

    2.0(22 reviews)
    48.5 mi
    $$$$

    I had gone years with a broken shower floor. Decided to finally get it replaced and chose Bath…read moreFitter. Had a consultation with Ben and he was amazing. I booked and I was hesitant at first but now a week after my shower installed I'm glad I went with them. Love the finished look and the installer Josh did an amazing job. Also with the warranty I can put my mind at ease if anything were to happen to it. I would recommend Bath Fitter!!! 10 out of 10.

    Prior to contacting Bath Fitter I went online and picked out the tub to shower conversion that we…read morewere looking to install. My husband and I had a price in mind of $10K. The salesman came and was polite, however, we were required to listen to a two hour presentation even though we told him several times to just give us the bottom line. My husband said he felt like he was being presured by a used car salesman. I was undecided about getting shower doors, although my husband wanted them. The salesman advised against us getting them and quoted us a price of around $2K more for them. We eventually went without them in part due to his downplaying the need versus the cost. The end project was $12k with no shower doors. Immediately after the install we decided we did in fact want the doors. I called back and was finally advised the cheapest version of glass doors would cost us at least $4k. I will definately be looking for another installer for our other bathrooms.

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    Bath Fitter - After

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    Before

    Honey Brook Hardware - hardware - Updated June 2026

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