This is almost impossible to say about any business, but I have NEVER had a bad experience here. I…read morehave been here around 1,000 times in the last 7 years. The food and coffee is always fresh and delicious and the staff is ALWAYS friendly. Meanwhile, I have ordered from the Dunkins in Webster 3 times, on the app, and have had a bad experience every single time. I will take the extra 5 - 10 minutes to actually wait at a great coffee spot than deal with that coffee-chain slop. 5 stars!

Good is always freshly prepared and tastes great, coffee is always fresh and hot, or ice cold if…read morethat's your preference, the employees are super sweet, love those smiles ladies! It's an older building and needs help but it's clean and that's really all that matters, it's a donut shop not a cafe

Fast, efficient always get my coffee right. Great customer service from ALL the staff. Only…read morerealized a few weeks ago there is only drive through service and that's okay.

I rate this a 1.4. This was a brutal experience, ordered pretty fast and line was going smooth…read moreuntil I got to the window. The bag my donut was in was extremely sticky, now my phone is stinky from my typing. Loaded hash browns were very good. Bagel looked like it wasn't cooked but it was pretty good. They don't have cranberry juice, any good flavor Gatorades, or knifes so don't bother asking. Took a solid 15 minutes at the window and they asked what I was waiting for and I said my card because they never gave it back to me. #Meltdown

What a gem! We had the best lunch, hubby had goat stew and I had fried chicken. Both were served…read morewith jollof rice. We loved everything !

My wife and I have been meaning to stop by this restaurant…read more We swung by for a late lunch and were thrilled with our food. One ordered from the "Specials" list. 1 Curry Goat, and one item from the Entree list, Waakye (wha'-Che). The goat was tender, flavorful with atypical spice combination relative to the typical homogeneous food outlet offerings in the quiet corner of CT and Webster, MA area. The Waakye is a combination plate of Ghanaian beef stew, a great rice, spaghetti(!) a hard boiled egg (whole), and a small portion of firmly fried, bone-in piece of fish! We both appreciated the big flavor profile of both dishes. This does not mean they were peppery "hot". (If you can enjoy medium store-bought salsa, you will love these dishes.) We are looking forward to trying the many other dishes in the near future. We can't speak to the eclectic inclusion of the Mexican side of their menu...not yet any way. The two women working were helpful and generous with their time. The tables and chairs are simple, pedestrian and sufficient. You are there to enjoy and experience the food and the understated welcome of the busy women doing everything fresh.

I rate this a 3.8. The drive through line is sketchyyyy. Very tight and narrow drive through. Can…read moredefinitely tell some cars hit the building or the rails. I was successful though. Ordered fast with no problems. Food was fast out the window and great tasting. Bagel is soft and tasty. Best Red Bull infusion I've found. Staff was nice and hard working. #ThankYouForYourService

Staff is always friendly and I love how they melt the sugar in the ice coffee. Much better than…read morethe Dunkin's in the area.

They half filled my drink and service was horrible like it should be cheaper if your going half…read morefill it

So first off, HUGE LINE and NO sense of urgency to keep it moving. Second, NO jelly munchkins…read more Okay, I get a jelly donut. They forget the jelly donut. One star, do better.

It's.... Dunkin Donuts. In Webster, Mass. This applies to all four of them. Well, maybe not the one…read morethat occupies the old Sovereign Bank (and way formerly, Shawmut Bank, remember that??) ATM on East Main, because that's just a peculiar use of space. So. Like I said, it's Dunkin Donuts in Webster. You don't go here because you like coffee. You don't go here because you enjoy quality breakfast food. You go here because you spilled your Fancy Snob Coffee in your car on the way to work. You go here because you're having a midafternoon Fat Attack that can only be quelled by a duet of donuts (maple frosted, you are an evil temptress!). You go here because you want to support the Working Albanian-American Moms Association of America. You go here because... well, it's Dunkin Donuts in Webster - there are just so damn many of them. I guess my ~guilty pleasure~ would be a large iced coffee, black, with a pinch o' sugar, from the Dunks in the Gulf Station on Main Street, but only when the temp is 90+...and usually only when I'm buying gas at Gulf anyway. But then I bought a new car and I don't think the giant cup will fit in my subcompact-class cupholders. Conclusion: two shameful stars.

There are four Dunks in this little Podunk town. This one is located on the Dudley town line and is…read morethe only one that makes the donuts. It is also the only one with any seating for those that need to get out of the car for a bit. They are also the only one in town without a drive thru. The have a tiny little parking lot and it's not unusual to have a line into the vestibule.

WORST DD in the world! We've tried this location twice. They struck out both times. First time…read morethe messed up the order and gave my wife completely unacceptable attitude. Second time was 5/3/2025. We arrived at 8:50 PM. There published hours for closing was 9 PM. I sat at the ordering board for 3-4 minutes but thought nothing of it because there was a car at the window. The a tall thin male employee came in ur the back door and shooed me away saying they were close--they ran out of coffee. I told him I only wanted a Hot tea, it's not 9 o'clock and surely you have hot water. He said "I told you we're closed. Now this may be a franchise, in which case it's clear the owner should not be a franchisee! But it this is a corporate location DD needs to react quickly and just close it down. They have a 1.5 rating already. This location is doing material damage to DD's image.

my bagel was burnt and didn't have enough cream cheese same thing with my other bagel with butter…read more and my refresher tasted like water. also took forever to get through the drive thru and it was just me and one other car.

Don't remember his name, but person Working May 25 at 12:30pm with the beard and cool tattoos was…read morereally kind. I left the coffee grounds I bought in the store and he made sure I got them! Great service!! He deserves a raise.

Not sure why the little town of Webster needs four Dunkin Donuts but this is one we could do…read morewithout. This one is located within the Gulf station at the intersection of Thompson Rd and East Main St. There is no drive thru and the building s tiny. A little line causes issues for those trying to use the convenience store.

I rate this a 2.4. The Dunkin is attached to a gas station. Let that speak for itself. People who…read morework there are great though and very nice. Food was out pretty fast and they were great when I was ordering. It's not the Indian it's the arrow. Good gas station though, pretty clean. Employees are friendly. Loaded hash browns were gas. #TheArrow

I think the customer service is good . There are just always behind . And taking a long time to get…read moreur order out to you .