I was really excited to take this step in doing my hair for the first time and I saw this place had…read moregreat reviews. The ladies answering the phone were kind, but I walked in for my consultation and it was not pleasant. A blonde woman sat behind the front desk just asking what I wanted. It felt like a waste of time coming over there when there are many other salons. Salons that would've showed interest by at least sitting me down, showing me colors and touching my hair. I came and got a two minute conversation and told how much it's gonna be. I felt like I was not a valued customer of there and for that, I will not be giving my business.

Had cut & color & it was amazing! Definitely recommend to anyone looking for new salon and a new…read morehairdresser.

Stephanie is the best hair stylist I've had in my 47 years. Salty reviewers need to check…read morethemselves.

DISHONEST AND UNTRUSTWORTHY:…read more The owner was not forthcoming and honest when I spoke with her about coming to her studio. I had told her that I was interested in coming to her studio for a specific brand of hair color, and I also asked if she would wear a mask. Since she agreed to wear a mask, and she offered the hair color I wanted, so I became her client and have seen her three times. She did not follow through on both areas. She emailed all of her clients a few weeks ago and said she was dropping all of her products and was going with a one product instead. She did not explain why or what was in the product, etc. I figured I'd give it a try since my hair appointment was in a few weeks, and she was very particular about the products she used. I had my appointment scheduled for today. She emailed me a couple of days ago to make sure I had received her email about changing products. I told her I was still planning on coming and would like to hear more about the product, why she chose it, etc. when I came to see her to have my hair done. She then proceeded to provide reasons why she chose to change, which included that she had started to transition prior to the pandemic and waited because of the ammonia in the product and masking (she said it's problematic with the ammonia). She had not said anything about this previously. She had not said anything about mask issues prior to this, or that the new product contained ammonia. Again, this is TWO days before my appointment. When I said that I'd be wearing a mask and would like her to, she said she wasn't going to. She left it up to me about whether or not I wanted to continue with her. I replied that I found a solution that would work (she did not have to do anything or wear a mask). She then informed me this morning (hours before my appointment) that she couldn't accomodate my needs, etc. There were no negative exchanges between us, but she decided that it wouldn't work. I find her behavior to be dishonest and disconcerting. When she took me on as a client, she knew she was going to transition out of my hair color and not wear masks, but did not tell me. She also said she would wear a mask but reneged on that promise. She waited to the last minute to essentially communicate HER concerns about me coming with her new use of the product. I was flexible to accomodate my needs with these new changes; she was not. I have my birthday next week and planned concerts to attend, etc.. She left me hanging in a BIG way. Her treatment of me was very unprofessional. Warning: she is not trustworthy and is unprofessional in handling important issues. I recommend going somehere else.

Wonderful stylist great cut! I was very pleased. I have a difficult very thick head of hair and…read moreshe asked me several questions as she plugged along. I'm likely misspelling her name. Kayleigh was a 10 out if 10!

I have extremely long hair and I like it that way and my stylist of 16 years moved to another…read morestate. Having a stylist for that long, they know you well and how you like your hair to be cut. I searched a long time for a new stylist and and put off appointments for fear my hair would be cut shorter than requested. I have had that happen so many times in the past and it is a real concern for me. I searched for the best Salons and found Yelp reviews for Changes and decided to give them a try. I am so happy that I did and they now have a new customer! My appointment was with Joe and he made me feel comfortable and he gave me the cut I requested. I couldn't be happier. Please Give them a try, everyone was very nice and you will not be disappointed! Thanks again Joe

Beauty comes from inside. Inside Christopher Brian Salon…read more Love is in the hair at CBS, and I'm hair for it. Its fearless leader and his team of stylists play with scissors for the shear fun of it, and are the ride-or-dyes you and your hair have been looking for. Nestled into the ground floor of Troy's beautiful Proctor's Theater building on 4th Street, with its highly decorative front facade of brick and marble covered in glazed terra-cotta, it's no surprise to discover that the salon's insides match its outsides. The interior is seriously sophisticated, with light and dark grey walls serving as the perfect contrast against the large floor-to-ceiling windows and big, beautiful green plants that call the bright window seats home. The main floor is a neat little grid of beautiful styling stations, and mirrors, plenty of mirrors - even full wall-length mirrors - except instead of feeling like you're trapped in a funhouse, you're lost at Barney's, and loving it. A fun feature I really loved: each stylist's station is equipped with a mini Husky or Stanley branded tool chest on wheels, including a massive tool chest at the makeup bar. So like, not only does it add a cool masculine feel to the chic space, but I love the message that sends to clients, like, "Yeah, we work with tools, too!" Nice flex, guys. The best seat in the house, however, is in Christopher Brian's chair. Sure, he has a slew of super talented hairstylists working with him, but Christopher Brian speaks hair; English is his second language, and I've never had a bad hair day with him. Facts. Christopher works incredibly fast yet extremely precise, and with the eye and talent of a professional who's been behind the scenes at NYFW. I've long been privy to his next-level hair skills, and I'm incredibly happy to be back in his chair once again. He works in every color of the color wheel, but he's a self proclaimed Blonde Lover/Expert/God, and those are my people, so hair I am! I would behoove anyone with a scalp, and a pulse, to visit Christopher Brian Salon, sink into a luxe chair, and let one of its awesome stylists give you the change you're seeking! In a sea of talented professionals in the Capital Region hair game, Christopher Brian and his team are definitely top-tier!

I had my first balayage color and haircut with Chris. I am extremely low maintainence with my…read morehair... Chris colored and styled it in a way I can manage on a day to day basis. Prices are super reasonable... using the Yelp first time discount, I paid less than $150 for the balayage, hair cut and blowout. The salon is beautiful and clean -- a perfect addition to downtown troy.

They have snacks and drinks! The hairdresser Katie is so nice! They have a dog there!read more

Lauren is the sweetest , she listens and does an amazing job on my hair . From color to just a…read moreblow dry and flat iron she is my girl .