I do not recommend Prairie Orthodontics to anyone. Dr. Weinberg and his staff are incredibly mean…read moreand insensitive when they speak to patients and parents. They seem to have no tact. My children have been long-time patients there and it was an unpleasant experience every time we went. If you care about your child, find a different orthodontist.

All 4 of my kids have had traditional braces at Prairie Orthodontics so total been going there…read morealmost 10 years. We've never had a problem, they've always been friendly and explain what was done at each appointment. And when my kids have broken a bracket or something like that they can fit us in a couple of days. My son's retainer broke like 6 years after getting his braces off. Prairie helped us get him a new retainer even though we forgot to keep his mouth mold. Ignore the bad reviews when they were mad for not getting an exact quote over the phone. They obviously don't understand how insurance and health care system works and how all the treatment options play into that. We would recommend Prairie Orthodontics.

Many of my relatives have been coming to Dr. Kattner for years! Recently my sister just got her…read morebraces off. Everyone's teeth are super nice and straight. I got my braces of a long time ago and I am still getting complements on my teeth! In addition, Dr. Kattner is such a friendly person and is easy to talk to.

From the owner: Kattner Orthodontics specializes in braces and Invisalign to bring premier orthodontic care to…read morepatients in the Waukegan, IL area. Dr. Kattner and his expert team are dedicated to providing each patient with individualized treatment for the best orthodontic results possible. For comprehensive orthodontic treatment and attentive customer service, visit Kattner Orthodontics. Book your appointment today!

If you want to see Dr. Selke's true colors, just kindly ask him to explain why he changed his mind…read moreafter making recent promises about treatment. He's rude, demeaning, and condescending. Never again will I refer my friends, neighbors, or patients.

There comes a day that the dentist says that is time to make an appointment with the Orthodontist…read more After looking around we came across Orthodontic Specialists of Lake County, they had two locations one that was super close to home and one that was close to school. We had a great experience with are first consultation they took X-rays, lots of pictures, and then talked about the best approach for us. Now days they are trying to have kids in braces very young. When I was there I had lost all my baby teeth and had all my adult teeth in. They said that would save us a lot of time and money in the long run. We decided to do the metal braces as they moved the teeth the best and the colors are fun to pick. We also had expanders and spacers as well. They aways had appointments available and if you has any issues with your braces then they can get you in to fix the issue. I will say before your braces come off if you need to get your wisdom teeth taken out then do so. Also wear your retainer after like they say. My teeth are still strait my sisters are now back to being crooked. The wisdom teeth came though and push her teeth and caused her to now need braces again. This place is great and will meet your dental needs and its a great atmosphere for tween/teens!

So far we've had great care there, at the Gurnee location! The Doctor and front office staff and…read moreall the techs have been friendly and thorough! Also they will constantly reach out and make sure you make your appointment! Which for me is very helpful! Highly recommend this place! Also if you end up needing to bring younger kids with you they have a few computer games on the walls for kids or adults to play on :)

They had my name on the white board by the front desk. This was a personal touch. Super friendly,…read morestaff from the x-ray staff, to the explaining of the services and billing to the DDS. Multiple photos and X-rays, I got the braces, know your dental insurance, have a has card or go with Care credit. I will certainly recommend the care quality here 11 out of 10. Love the take away bags - they even have lip balm with toothbrush and floss. I only wish they did oral surgery too!!

This location has got to be the most irresponsible dental office I've ever heard of. They called me…read more(caller ID linked me here so it was easy to match the number with the name) and immediately started talking about how I owed money to Affiliated Dental. Mind you, I've never heard of this company nor do I live in Gurnee. On top of that, I'm STILL shopping around for a new dentist after switching insurers so I haven't even gotten my regular teeth cleaning. At no point did the lady ask me for my name. I waited for her to finish this little speech and told her, "I've never even heard of you. Who are you calling for?" She said the person's name. I told her my name is not that name. THAT should have been the FIRST thing she said BEFORE she started talking about billing. If you are going to this dental office, make sure they don't tell all of your business. There was no apology. No admitting that she should've asked for my name. All around terribly irresponsible call.

The absolute best pediatric dentist around!!! Dr Orbon and his staff are fabulous, they have been…read morethere from Sunday morning emergencies (my daughter knocked out her 2 front teeth and Dr Orbon personally opened the office and saw her within 30mins of her injury) to regular dental cleanings and fillings for all my children! We are so happy here and they have my highest recommendations. They go the extra mile!! Thank you

I'm really impressed with the wuality of cre. Thank you so much Jackie, I really needed the…read morecleaning, and I'm doing my best to find the best equipment that works for me. I love the new drink station, the fabulous artwork & the overall feng shui of the waiting room! Thank you for suggesting some new toothpaste, although I'm enjoyjng my SP-6 probiotic toothpaste, I also see that there is some room for improvement. I look forward to investing in the CariFree Gel & mints. Also the bathroom spray, is like none I have ever seen with very nicely aourced ingredients! Good packaging.

Be careful. Please. That's all I can say. I have no words for this practice. I'm in distraught…read more Destroying my face wasn't enough for these people. Just keep adding fuel to the fire. You physically hurt me. I trusted you to take care of me and all I got was a messed up face. It's truly very sad. I cry everyday because of this practice. Just be careful. That's all I have left to say.

I received 5 star care and customer service from beginning to end from Kim to Angela - Laura and…read moreTina dr stosich and staff were always so caring and supportive thank you for everything-Marjorie P

It's really sad how a dental office can take advantage of their patients in a time like this. This…read moreoffice only cares about how much money they can milk out of you! Please find a place that actually cares about your concerns. Don't think they will honor any guarantees they offer you! Make sure you get everything in writing or they will take full advantage of you! Unfortunately, I spent a lot of money here for braces and I chose them for their 100% smile guarantee program. Where it states on their website that if you EVER need braces again after a full treatment they would replace the braces free of charge, just a nominal fee for adjustments. Well, if you ever need to use that guarantee, they will deny ever even having one! Then they'll try to trick you into paying for another treatment. If you say anything about it they will drop you as a patient. Another review spoke about the fake reviews and I agree. I do believe they fake a lot of their reviews in order to look better than the service they provide. Please go to a better orthodontist. This one only cares about the bucks!

They don't do quality work. Was told that we still need to wear retainers with permanent retainers?…read moreBut the retainer he made didn't fit right and when we said something we were told to 'try'. When it didn't work because it didn't fit right we were told to BUY another?? So ya, they don't stand behind their quality of work.

STILL 10 STARS IF I COULD…read more Update: 11/29/2022 All three of us (with the exception of our son who is on the works) have gotten braces from Dr Ben. So, I can say with authority that he is an excellent orthodontist that produces outstanding results. Along with his staff Allison, Nia, Gaby, Jenny G, Cassie, are both skilled, personable and kind, and together the office of Dr. Ben provides the full package of care throughout the entire orthodontic treatment. And most of all our teeth look amazing! Thank you, grayslake orthodontics! Please forgive me if I forgot some names.

If I could give this office zero stars, I would. This place has absolutely no respect for their…read morepatients' time, schedules, or basic courtesy. Every single appointment my family and I have tried to make over the last FIVE YEARS has been rescheduled at the last minute because of some vague "emergency." Not once. Not twice. EVERY. SINGLE. TIME. What makes it even worse is the complete lack of communication and accountability. They don't call to apologize, explain, or work with you to find a better time. Instead, they'll casually send you a new confirmation text less than 12 hours before your appointment, even if you have had your appointment set for over 6 months, as if your entire life is supposed to revolve around their incompetence and disorganization. People take time off work, rearrange childcare, move schedules around, and plan weeks ahead for medical appointments. This office clearly could not care less. Their attitude seems to be: "Your time means nothing, but ours is sacred." It's unbelievably disrespectful and honestly insulting at this point. And the billing department is just as bad. They repeatedly send duplicate bills claiming no payment was received, even after you've already paid. If you go here, keep EVERY receipt, every statement, every confirmation number, and document the date you paid because apparently their recordkeeping is a complete disaster. If you don't fight them on it, they'll happily act like you're delinquent instead of admitting their own mistakes. I have never dealt with a healthcare office this careless, disorganized, and dismissive toward patients. After years of this nonsense happening to multiple members of my family, it's obvious this is not an occasional issue, it's just how they operate. Avoid this office unless you enjoy wasting your time, arguing about payments, and being treated like your schedule and money don't matter. I am happy to never come here again and keep everyone I can away.

No private rooms. I really did not like how the room was set up for a routine dental cleaning. I…read morecould hear what other patients dental care was because the room has an open concept. It is not like a room where there is one chair. No... there were like 10 chairs. Lastly, I cringed when the dentist called my kiddo sweetie/honey when talking to them instead of using their name.