So far we've had great care there, at the Gurnee location! The Doctor and front office staff and…read moreall the techs have been friendly and thorough! Also they will constantly reach out and make sure you make your appointment! Which for me is very helpful! Highly recommend this place! Also if you end up needing to bring younger kids with you they have a few computer games on the walls for kids or adults to play on :)

They had my name on the white board by the front desk. This was a personal touch. Super friendly,…read morestaff from the x-ray staff, to the explaining of the services and billing to the DDS. Multiple photos and X-rays, I got the braces, know your dental insurance, have a has card or go with Care credit. I will certainly recommend the care quality here 11 out of 10. Love the take away bags - they even have lip balm with toothbrush and floss. I only wish they did oral surgery too!!

The staff here is polite and professional, but unfortunately, that's where the positives end. This…read morefacility seems far more focused on securing payment than providing actual patient care. Before you even speak to a dentist, you're prompted to purchase a membership--almost like admission to receive basic treatment. They also insist on scanning and storing your credit card "just in case" insurance doesn't cover something, which feels less about convenience and more about financial control. What truly stood out was being required to pay for services before even seeing the doctor. When I offered to pay after the appointment, as most reasonable patients do, I was denied service altogether. Apparently, financial assurance takes priority over patient comfort or trust. I was told repeatedly that the doctor would "do everything she said," and I simply asked for the same courtesy--that they trust I would pay once services were rendered. Refusing to provide care because a patient won't hand over unrestricted access to their financial information is, frankly, unethical. I can't speak to the quality of the dental work since I never got that far--but the disregard for patient respect and privacy was loud and clear. If you're comfortable exchanging your financial privacy for a basic filling, this may be the place for you. Otherwise, I'd recommend finding a clinic that values patients over payments.

I paid 749 dollars for 1 tooth to be pulled and that's with insurance. I signed a fee statement…read morewhile in pain, but on second thought I could have got the same service for way less. I will not be going there again

The staff always took great care of me and I am so happy with my results! Would recommend them to…read moreanyone!

Dr. Honey lied to me stating she couldn't take me in to do my teeth because it was gonna take 9-11…read moremonths to do which was false. I perviously had braces so it was just a little adjustment. It seems like she's money hungry and she wasnt going to make any money off of me. So said to do it else where. I called my other orthodontics and showed them my teeth, they said it shouldn't of been a problem and that It wouldn't of taken long especially since they didn't see a difference in my teeth.The staff was great, loved them. But the fact that the person who owns the business lied, especially to a service member doesn't rub me the right way. Y'all go ahead and book with them if you'd like, just know they'll be robbing you. This is what they "couldn't fix"

I was referred to Dr Neiburger by a friend from work…read more I was very nervous since I haven't been to the dentist in.. lets just say a "while." Sarah was extremely nice as she greeted me right as I walked in the door. I let her know I was nervous and she said Dr. Neiburger is very gentle and his patients love him. I was extremely comfortable because everyone was so nice. Dr. Neiburger is very gentle and explains everything thoroughly. I'm looking forward to my next dentist appointment. If you have yet to find a fantastic dentist, you need to give Dr. Neiburger a shot. You will not be disappointed.

Don't be stupid, go to this guy. He's got to be the best, no nonsense dentist I've ever had. As an…read moreadded bonus, the place is decorated with authentic 70s decor and has a little museum as well as every sort of magazine you'd ever want to read. The staff is wonderful. Go there.

I do not recommend Prairie Orthodontics to anyone. Dr. Weinberg and his staff are incredibly mean…read moreand insensitive when they speak to patients and parents. They seem to have no tact. My children have been long-time patients there and it was an unpleasant experience every time we went. If you care about your child, find a different orthodontist.

All 4 of my kids have had traditional braces at Prairie Orthodontics so total been going there…read morealmost 10 years. We've never had a problem, they've always been friendly and explain what was done at each appointment. And when my kids have broken a bracket or something like that they can fit us in a couple of days. My son's retainer broke like 6 years after getting his braces off. Prairie helped us get him a new retainer even though we forgot to keep his mouth mold. Ignore the bad reviews when they were mad for not getting an exact quote over the phone. They obviously don't understand how insurance and health care system works and how all the treatment options play into that. We would recommend Prairie Orthodontics.

If I could give a place zero stars , it would be this dental office. The staff is nice enough and…read moreyou can get appointments pretty easy. But, Be prepared to wait in waiting room , stuffed in like cattle. The dentist sees you for about 5 minutes and you'll probably need to push for your own care. I'd rather my teeth fall out than go to that place again. You can definitely tell they care more about quantity not quality.

I come here normally just for cleanings and regular check up. I love the going here. Staff is…read morealways polite even when I've see people yell at them they keep a professional attitude never arguing back and staying calm. I also love the fact that they have other satellite facilities so if there is an emergency and I can't wait I can visit another one. Prices are very affordable and reasonable that most people can afford out of pocket. Even when it's expensive they are more than willing to assist in order to get you the help you need.