1. Honeycomb Housekeeping

1. Honeycomb Housekeeping

0

Palm Desert, CA

Honeycomb Housekeeping

4.6 (50 reviews)
Closed 8:00 am - 7:00 pm
Updated 2 months ago

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Response time

30 minutes

Response rate

100%

Services - Honeycomb Housekeeping

Deep cleaning

Maid services

Move-in or move-out cleaning

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Reviews With Photos - Honeycomb Housekeeping

Refrigerator

The team was polite and arrived on time, and communication was clear. Unfortunately, the priority areas were not properly completed, and I had to re-clean the kitchen and floors myself. The overall quality did not match the time billed. I want to clarify my experience. The home was completely empty and the main goal was a move-out style clean with focus on floors and overall freshness before showings. I specifically asked for the lowest price option and understood that it would not be a full deep clean. However, after the service there were visible streaks and residue on the hardwood floors and some areas still needed attention, which required me to redo parts of the cleaning myself before showing the home. Communication was polite, but the final result did not meet my expectations for a move-out clean, especially considering the home was vacant. I hope this feedback helps future clients clearly communicate expectations and scope of work.

Abigail M.

I hired this cleaning company for a move-in clean, expecting a professional experience that would give me peace of mind before settling into my new place. While the apartment was already in decent condition, I wanted that extra level of cleanliness that only a professional service should provide. Unfortunately, that's not what I received. The first cleaning did not meet basic expectations, which was incredibly frustrating. To their credit, they did come back to correct the job, and I appreciated Jessica's effort the second time around. However, the fact that a re-clean was necessary completely defeated the purpose of hiring a professional in the first place. Instead of checking a task off my list, this added stress and time I didn't anticipate during an already busy move. Another concern was with the estimating process. Amy quoted me $180-$225 and later on when discussed she said she had recording (also very telling of a company who records people in THEIR homes) she said "I have a recording saying that the price was between 225 and 270 and then who knows maybe it will only take 2 hours and we will only be 180 but I quoted 225 to 270 but probably closer to the 225. " That discrepancy felt unprofessional and confusing. The final bill was $337. This also wasn't even near the price she says she originally quoted. She did apply a "discount" for the hours spent redoing the job--but since the return trip was required due to their own oversight, calling it a discount felt misleading at best. I paid the full amount owed, due to just never dealing with this company again. 247.50 was the total amount. Amy also mentioned multiple times that she was "already taking a loss" and emphasized that she's a small business. While I respect the hustle, paying customers also have expectations, and responsibilities. The implication that I should feel guilty for wanting the job done right was off-putting. Overall, I cannot recommend this company based on my experience. I expected a hassle-free, professional service and instead walked away disappointed and confused by both the execution and the communication.

Dust on a table and wall

Called to get a quote on a deep cleaning service, informed them of the size (3 bedroom 2 bathroom) and condition of the home, and was quoted $450-$550. The day they arrived, I had them only clean 2 of the bedrooms and bathrooms, 1 full room less than I was quoted. At the end of the day, I was charged $660, and the quality of the work is far from what was expected. Sections of the floor that were not touched with a mop, still buildup in one of the showers, areas that were not dusted, etc. I will say that the majority of the work performed was done very well, but there were some issues I had with the rest. I reached out to the company, and asked if there was a way to get a discount on the services, and even sent pictures of the issues I had, and was told no, her people are worth every penny of what was charged. I'm not one to cause a big stink, so I paid my bill and left it at that. I have had other companies do deep cleans on properties that were larger than this, and in worse condition, for less money. I would recommend finding other options, as that's what I will do in the future.

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5 months ago

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4 months ago

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7 months ago

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5 months ago

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1 year ago

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9 months ago

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5 months ago

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5 months ago

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8 months ago

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4 months ago

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5 months ago

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5 months ago

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4 months ago

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1 year ago

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11 months ago

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6 months ago

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11 months ago

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10 months ago

Awewome crew and wonderful people to work in your home. getting ready to hire them again.

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1 year ago

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1 year ago

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1 year ago

They did a great job. This is the second time we used Honeycomb and will use them again!

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1 year ago

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1 year ago

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2 years ago

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11 months ago

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1 year ago

The cleaners did a great job and seemed to pay great attention to detail. They seemed to work very efficiently. I will use them again.

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1 year ago

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2 years ago

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2 years ago

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1 year ago

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2 years ago

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1 year ago

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2 years ago

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2 years ago

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2 years ago

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1 year ago

Honeycomb does a very complete and thorough job at an affordable price and the people working are nice and friendly.

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2 years ago

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2 years ago

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Page 1 of 2

Ask the Community - Honeycomb Housekeeping

Review Highlights - Honeycomb Housekeeping

Amy was prompt in getting back to me and getting us set up with what was needed.

Mentioned in 26 reviews

Read more highlights

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Honeycomb Housekeeping - homecleaning - Updated July 2026

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