Ok well my wife dropped off some boots for new soles. We were told it would be a few weeks and…read moresomeone would call when ready. No one called for five weeks. We are almost an hour away and I was in town on business so I stopped by. Was told they had tried to call several times. Bull hockey!! Boots were in great condition and really looked new. Was a little pricey but still happy with the results.

I think $120 for rubber glued on soles says it all....i have had leather soles and heels replaced…read morebefore and understand the expense of shoe repairs But to glue 2 pieces of rubber to the bottom of heels which required ZERO WORK other than the gluing and then charge $120 Ridiculous

I brought my wife's boots and a pair of loafers that I haven't worn in ages. Roger repaired and…read morerefinished both shoes to a condition that was like new. Very happy with his work. The cost was around $80/shoe -- so $160 total for me. But, in effect, these are new shoes again. So, it is cheaper than rebuying a shoe (if it's a costly dress shoe or boot). This is definitely an old-school business. Cash upfront and the shop looks/feels as one would expect -- shoes, equipment, smell of varnish. It's kind of nice to see in a world where everything seems to be disposable. Give him some business if you have the need to rejuvenate some shoes, belts, luggage, etc.

Fast thorough professional work. He's got a sense of humor much like my own do we communicated…read morewell. I will go back.

Pamma, the sales associate, was so supportive and helpful during my visit. I went in looking for a…read moreTumi backpack in black, which this specific branch did not have. Pamma went above and beyond to call all the other branches until one store could confirm they had the exact model, color, and hardware that I wanted. And she did all this so supportively and patiently. An absolute joy. Will definitely be back!

I most certainly will come back to shop here again. This store was neat and clean. The sales…read moreassociate that helped me to shop for what I was looking for was courteous, helpful, knowledgeable and patient. Good selection of leather items.

The shop is dated and cluttered, however, I was happy with the work they did on my two pairs of…read moreboots. I would use them again. It's a disappearing trade so I hope they will still be around.

The best, a legacy business offering top notch craft and communication - rare to find - and a…read morepleasure to work with.