Sad to say I wasn't satisfied by my most recent trip. I do believe we had a groomer change, but no…read moreexcuse. Groomer was very conservative and I question if she even trimmed anything other than paws and privates. I always request an evening trim, with photo references. Wicket was there for three hours, they did not give me a call to inform me of a delay, was given no bathroom break and was still on the table drying when I got there. Recent price raise to, $100. Sorry but I don't think I'll be coming back. Nice knowing you.

only been there once but I am super impressed. my dog that has had to be drugged to get his dew…read moreclaw nails done by a vet -- Jess clipped and filed them with no problem. The nails look better than they have in years

I was sent a grooming angel. Professional and caring. Couldn't ask for more. I feel as if I have…read morewon the lottery...only better. Because these dogs are family. Thank you, Laura!

Laura is the best groomer I ever had. I'm so glad I found out about her. She's so patient and…read moretolerant and gentle and my dog looks and smells fantastic! She's truly a dog whisperer!

I don't often post reviews, but The Good Dog Spot is amazing. It has a clean and safe environment…read morewith professional staff who treat their canine guests like family. My puppy, Xander, loves going there.

My two dogs attended daycare here when I was living north of hartford and loved it. They are easy…read moreto communicate with and the dogs always came home happy and tired! I've since moved south of hartford and unfortunately it is too far out of the way for daycare purposes, but we still board our dogs there and they always have a great time. The groomers are also always able to fit them both in for baths when they are boarding which is super appreciated.

Brought my puppy, Tessie for a grooming, and was so happy with the service I received!! Krystle is…read morereally nice, and worked well with my puppy. I highly recommend her. Looking forward to bringing Tessie back for another appointment.

A great dog groomer! Clearly loves dogs and has the expertise! New business in a kind of a rough…read morearea but don't let that scare you off.

A wonderful place to bring your dog! Paige is delightful, professional, friendly and runs a really…read moredog friendly groomers. I am only sorry to be leaving the area. I have a Wheaten Terrier and Paige was not only experienced in grooming this breed but went to some trouble to find the appropriate length of coat that not only made Séamus look beautiful but was practical for me to manage. If he had any matts or tangles she made the effort to brush them out. Séamus was always happy to come here and was relaxed and calm when I picked him up. Thank you for taking such good care of him!

Paige the owner is so sweet and amazing! I am blown away by her generosity and kindness!! Our dog…read moreBlaze has been a long standing client but recently became very ill. My father called Paige asking If Blaze could be groomed before the whole family came for the weekend as this could be the last time we were all together with him. Not only did Paige call him back first thing and tell my dad to bring him in right away but she groomed him without any other dogs there as we didn't want to over excite him. A gesture like that shows someone who truly cares and is passionate in what they do. Paige I am eternally grateful for the kindness you showed my dog today. Thank you so much, when my parents told me what you did it brought tears to me eyes!

Dirty Dog is a Dog Groomer as well as a DIY Pet Wash establishment and Pet Bakery…read more Upon walking in all I could smell was fresh baked cookies. Yes!! Cookies and Donuts..Homemade for your fury friend at a decent price. Brilliant idea . They appointment to have my Moms pup Sammy groomed. Wash and cut. Normally they have quite a lengthy wait. We placed our name on the wait list. Luckily we were called later on the that day for an appointment. Sammy; my mom's dog was squeezed in to have a wash and haircut. Donna was our Groomer. She came out to greet Sammy, listened how we wanted him groomed and the icing on the cake was that Sammy felt comfortable. (He is a nervous rescue) Donna's expertise was the highlight of our experience expecally when Sammy came out to greet us smiling waging his tail looking like a million bucks. Donna did such an incredible job on his hair in a few hours time. So much love and compassion for my furry brother. We highly recommended this Pet Spa.

Terrible terrible service. I brought my husky in for a grooming and while she was overdue for a…read moregrooming and had a thick exterior coat, she was not in need of what they did. The staff called and recommended to us that our husky's belly be shaved due to the matting of her fur and I declined. I was not listened to by the staff and received another phone call saying that it was in my dog's best interest to shave her, despite the fact that I had already declined to have her shaved, and that they couldn't let her leave being that matted (?? this is my dog - therefore I have the right to decline what is being offered if it is not what I want done to her or if I think it is against her best interest given that she is a HUSKY who naturally temperature regulates with her thick coat). Then I got a third call from the manager saying that my dog needed to be shaved. I was not made aware that they were recommending her entire body vs just her belly (which is what was told to me on the first phone call I received and when I declined to have her shaved). The manager, Janet, also did not state that an alternative option would be to come pick her up and not have the grooming finished, despite her later telling me that she did offer this to me as an option. Huskies are not to be shaved, any groomer should know this. I later found out (after they shaved her) that Dirty Dog does have a policy to not shave huskies, so I am having a really hard time understanding why they broke their own rule after their paying customer declined (twice) wanting their dog shaved. After being told she needed to be shaved even though we declined twice, we agreed to have her belly shaved because that is what we were lead to believe they were going to do. They ended up shaving her entire body and Janet was not kind or respectful to me when I expressed my frustration at the situation. Not once did she take accountability for the situation but rather continued to try to convince me that I was in the wrong and this was the only option. I am incredibly disappointed in the service my dog and I received today. I will not be returning and I strongly believe no one else should either. Very poor manners and customer service. They tried to fall back on the fact that my dog's fur was in bad shape (which it certainly was not in good condition, but never has any other dog groomer EVER recommended shaving any of my huskies because apparently they are better at doing their research and understanding of the fact that huskies ARE NOT TO BE SHAVED), instead of apologizing for their unwillingness to listen to me as their paying customer. They also tried to fluff things up by saying my dog "was happy to have the fur come off," but they were likely just trying to absolve themselves from any responsibility of not listening to their customer. I understand the risks of matted fur and know that more frequent groomings are necessary in the future. What I don't understand is how Janet and her team at Dirty Dog did not take no for an answer the first time I told them I did not want my husky shaved and how they refused to offer consideration, empathy and an apology for how the entire situation played out.

Be warned- This place does NOT have cameras. If an incident happens there will be no evidence of…read moreit. Our first incident here was when our dog slipped out of her collar when a staff member was handling her outside of the building. Our dog ran into the busy road and narrowly survived. We decided to give them the benefit of the doubt that it was an honest mistake. Last week when we picked our dog up at the end of the day we were informed that she had a gash on her leg and had been limping in the morning. We took our dog to a veterinary urgent care facility and, five hours and 1500 dollars later, we were informed by the vet that she had most likely been bitten due to the nature of the wound and the level of pocketing. Our dog now has stitches, a drain, has to take medication, and has to be monitored in a cone for 10-14 days. The following day I spoke with the owners. I asked why they hadn't called us when our dog was limping in the morning, and why they again failed to inform us that they found a bleeding wound on my dog in the afternoon. The male owner spent the conversation downplaying the event and arguing with me, claiming they had only seen a "little red dot" and that "these things happen when dogs play". He also came up with excuses like, "it's hard to see wounds sometimes because of fur," yet our dog has short white fur. No matter what, the owners/staff should have called us when they noticed that our dog was injured. They refused to help with the vet bill, but did refund our daycare package.

My dog LOVES coming to Cherry Brook. When I bring her, she drags me across the parking lot because…read moreshe is so excited! The staff are so friendly and kind. I love that she can continue to get her special meals when boarding there.

Claudette's is amazing. The care there is wonderful , my dog gets the best treatment--almost a spa…read moreday! The trim is perfect & she handles mats in the fur so gently. Highly recommend Claudette's !

I have been using Claudette's for the last 4 years at the recommendation of a customer of mine. We…read morehave a Great Pyrenees and I was nervous to take her to any groomer for fear of her being shaved. When I heard Claudette used to have a GP I went without hesitation. She has done fabulously with our girl and I wouldn't dream of taking her elsewhere. When I drop her off and pick her up it's clear how much the staff love her.