For Christmas 2024 I purchased a $500.00+ set of earrings from a lady that indicated she was the…read morestore owner. At no time during the purchase or her accepting payment did she advise that the store policy was no refund, only in store credit. Nor was there any signage to that effect. If I had been aware of this policy there is no way that I would have made that purchase. My wife returned these earrings for different ones. They told her that their buyer would have some new ones in, in about two months. It was at this time that she found out about the store policy of no refunds. After 2 months they were still waiting. My wife then asked for a refund since they could not produce any new earrings nor did she find anything in the store that she wanted. She went back 3 times. Each time they refused stating the store policy.They now not only have the earrings but are refusing to return our $500.00+ dollars that they have been using for the last year. I have called several times for the owner only to be told that she wasn't in the store. I have done business at this store for at least 60+ yrs. Mr & Mrs Johnson must be rolling in their graves knowing their customers are being treated in this manner. This is a policy that you would expect from a low end store or one going out of business. Not a store that has the reputation that Mr & Mrs Johnson worked so hard for so many years to build. If the store will settle this matter with a cash refund all will o.k. I will up date this review to note that. If not the next step, must regretably, be court. At this point we will NEVER return to this store. Nor will I ever again recommend it. Just the opposite.

Stunning pieces of jewelry, not overpriced, and outstanding service. There really are only two…read moredecent jewelry stores on the MS Coast. Johnson Bros and Pav & Broom. Their prices are comparable to the big box stores and the jewelry store chains you find in the malls. They can order anything you need/want or make it in-house. Plus your money stays local.

Sitting along Hwy 90 is this jewelry shop that is one of OS hidden secrets. I went in there this…read morepast week and walked out with a ring that should have cost me three times as much. Ms. Kim gives you personal service with in house fitting and adjustment and cleaning. I went to many of the larger retailers and none of the diamonds or prices match in comparison. From now on I am buying all my jewelry here!!!

Went to get my necklace repaired, ladies at the counter are super nice and respectful. Would go…read moreagin for anything related for jewelry,

I took my rings in to be cleaned. They were a few days before the promised date. They came out…read moreabsolutely incredible! They are bright and beautiful just like the day I got them.

I always go to Shelton's for getting my wife jewelry. Great customer service and good selection…read more Today they cleaned her necklaces for free

Great experience at W.P. Shelton Jewelers! We worked with Joseph twice; he was fantastic and very…read moreknowledgeable! The entire staff provided great customer service. We will definitely shop there again!

Amazing service, When you walk in everyone say's hello if…read moreyou need help, Took in some jewelry pieces to get fixed didn't just want to take it anywhere, they fixed 3 of my Van Cleef pieces. Did an amazing job couldn't even tell where my chain's had broke & bracelet will definitely recommend them and will be coming back

My almost 24 year old ring needed some TLC. I wear this ring daily and NEVER remove it. I noticed…read morethe prongs were wearing down and needed repair. Not wanting to loose my large diamond I brought in. Everyone was pleasant and accommodating. It took longer than expected due to the holidays but when I got it back wow! It looked like brand new so sparkly so pretty I fell in love all over again! Thank you guys wonderful work. I'll definitely be back!!

If you have not visited this store, you are missing out. The owner is extremely knowledgeable with…read morea creative side like no other and so personable and patient. I've refurbished 4 different heirlooms and the end result was phenomenal. I had 3 different rings transformed into beautiful stationary, floating and enclosed pendants on chains and each item was so unique. If I could give more than 5 stars I would. Thank you so much! I get compliments galore.

I had my wife's engagement ring retipped, cleaned, and rhodium plated. Great friendly service and…read morethe ring looks brand new!

Pawn Mart worked me a great deal when I needed a ring for our anni. 2 years ago. Ring came apart…read morelast month and Pawn Mart fixed it for $50 when the local jeweler quoted me $250. Very friendly staff, best pawn shop in the Moss/Pas area.

Got my wedding ring diamond put back in at a great price and a pretty quick turnaround. Will…read moredefinitely be back to have my ring inspected in case the diamond gets loose again.

Needed a new watch battery- done while I waited- which was less than five minutes, for $10. Service…read morewith a smile- it matters! Reasonable pricing, too. Glad to see this formerly downtown Biloxi business relocated conveniently closer to me. Near McAllister's on Pass Road (general area- not same shopping center as McAllister's).