Warm, friendly and helpful - the staff at Cranbrook really show that they are dedicated and…read morecompassionate people. We usually see Chris the vet who is an amazing man. My animals adore him and I do believe he adores them too. We previously saw Chris at his surgery at Polsloe but we have now been going out to Cranbrook because of the large car park which is much more convienient. Chris use to be a zoo vet. (there are pictures on the wall of him treating leopards etc so I have complete faith in him treating my moggy! Although she can be just as lethal sometimes I assure you) Just like most people who are dedicated to their pets I can sometimes appear a little too crazy about them, but its lovely to go into a practice where they make just as much fuss over my animals as I do. When my cat was in to stay the nurses even picked up on her idiosyncrasies, which made me think she must have got a lot of care and attention for them to know her so well.

over 4 weeks ago I sadly lost my dog. 2 weeks after I call to see where he is as was expecting him…read moreback by then, their response "we'll chase with the crematorium and wait to hear from us when he's back" a week later nothing so I call again to be given the same response. This time I asked for a call back immediately after giving me an indication when I can expect him. 10 mins later I get a call from a different receptionist saying they've 'just' received a call from the crematorium chasing a further £10 for the engraving we asked for and then they could chase it?? I was unaware of this £10 as paid everything Cranbrook vets asked for. I am more than happy to pay but why could she still not give me any indication of when to expect him. She then said she was hoping it would be the following Mondaythey would receive him but just wait for a call. we are now 4 weeks and still waiting so I phone the crematorium direct who say they were only called last Thursday (over 3 weeks after he passed) to collect him. Total lies from the receptionist each time I've called as they clearly had him still at the vets. it's so upsetting I am having to chase this and they obviously don't care how painful this process is as they were never actually chasing anything? Poor poor service and still waiting for my pup to come home- I do not recommend

Fantastic local vets. I have had nothing but high quality care for my cats here. The vets are…read morefriendly, professional and caring and I would recommend them to anyone.

Go if you want a vet who cares more about the animals than their pockets, not suggesting they are…read morecheap, who is, but animal centred, and kind.Who could ask for more.

I've used the Animal Health Centre for years for all my animals and they are excellent. I can't…read morerecommend them highly enough.

I use this vets and have always found them to be very helpful and professional. The receptionists…read moreare friendly and know how to cope with crying and distressed pet owners and rampaging pets! The premises are always exeptionally clean and the vets are lovely. A recommended surgery.

Excellent Veterinary Clinic in Ottery St. Mary. Simon has been looking after our dogs and cat in a…read moreprofessional well informed way for some time now. Our Collie girl recently passed away, and Simon was gentle, and extremely caring in carrying out his vet duties. Our cat and lab are still alive and kicking and coming up to 15 years of age in November. Simon has a very gentle way with animals and I can't speak highly enough of the level of service and care we've received from all the vets we've seen over the years, primarily Simon though. I would highly recommend Ikin and Oxenham in Ottery St Mary.

Incredibly helpful and very friendly service. The owners went out of their way to help us with…read moreadvice with our new puppy, even before we were registered customers. Feel very happy to have found a friendly and trustworthy local vet.

friendly vet surgery. average price, friendly staff and offer out of hours service. have a wall of…read morephotos showing pets that use the clinic, a great personal touch!