Very professional and friendly staff. The bank lobby is very comfortable and inviting. We reached…read moreout to the bank when we decided to buy a home in the area. The process was easy and managed competely by email and phone calls. Coming in for closing was like visiting with friends, where we easily set up new accounts for savings and checking. It was definitely a full-service experience! I wish the ATM network was more robust in the Upper Peninsula. They've added video teller machines that are readily accessible on evenings and weekends. I'm encouraged that UP State Bank is a steadily growing business and look forward to many years of service.

The Incredible Bank in Calumet is a pleasant place to do business. It is a beautiful building…read morestaffed with courteous helpful people. I especially like Stacy D. She goes out of her way to make things simple for a person and I really appreciate her.

The staff is super friendly and they greet me by my name. I enjoy the popcorn and beverages. Highly…read morerecommend this bank.

UP State Credit Union is awesome. Every time I go in there I'm greeted with a smile and get…read moreprompt, professional service. A few months ago my debit card number was compromised and they worked with me to get everything straightened out quickly and I didn't lose a dime in the end.

From the owner: U.P. State Credit Union is committed to excellence in providing progressive financial services to…read moreits members including but not limited to mortgage loans, auto loans and personal loans. Member-owned, member-driven, we are here to help you with your financial needs!

Excellent service, very friendly staff and many options for your money. Missy took great care of us…read moreas she set up our accounts, our online access and the ATM cards. I've never opened an account and had the ATM card in hand at the end of the appointment! The Negaunee branch is undergoing renovation inside and out. We're excited to see the changes that are coming our way. It's already such a convenient location, looking forward to being a long-term customer! Kudos to Missy for helping us get underway!!

my master card and membership were closed without notice leaving my veterans disability with no…read moreaccount to go to until i could set up with a account. Now i'm worried about my mortgage (always paid on time.) I've spent up to 26 minutes on hold waiting for customer service having to listen to non-stop ads, promos ad nauseum.

Sometimes they are very helpful but right now I have been ripped off I have proof and they will not…read morereverse the charge. They try to tell me they can't help me and I think it's baloney.

Embers, formerly called U.P. Catholic Credit Union, may have a new name but their revolving door of…read moreemployees and awful customer service remains consistent. The tellers are curt and make you feel like you're inconveniencing them. Kristen B. was our initial loan officer when we applied for a home mortgage and she was courteous and knowledgeable. The woman who took her place is rude, condescending, and doesn't seem to understand her job. We do all of our banking at Honor Credit Union and will be transferring our mortgage from "Embers" asap. Honor keeps their employees, which is a clear sign that the business is being run well. They are friendly and helpful and call us by name as soon as we pull up or walk in. Love Honor CU! UPCCU is a nightmare.

Today I stopped at their ATM and they stole my grocery money. When I went into this establishment…read moreto inform them what had happened I was basically told there was nothing they could or would do. Sorry ma'am

Cashiers are pleasant enough but managers at both the Marquette and Harvey branches are unpleasant,…read moreuncooperative, and nasty. After banking with them for over a year, they still refused to deposit my retirement checks without a 10-day hold. 10 business days plus 2 weekends plus a possible holiday is a long time to wait for cash which is rightfully mine. There was a history of the checks clearing and no reason to question them. Wells Fargo (which I hate) was able to deposit and make funds available immediately. MCFCU was unable to tell me why they couldn't do the same.

Seriously, talk to Ross the Boss (Ross Anthony) if you need a mortgage. I had an unconventional…read moresituation and he was able to meet my needs and get the job done. Highly professional and skilled, not too busy for any of your questions. Great place to do business!!

From the owner: The purpose of Nicolet National Bank is to serve customers. Real People, having Real Conversations…read moreand creating shared success. Nicolet Bank offers a wide range of personal, business, and agricultural banking services including checking accounts, home mortgage lending, wealth management, credit cards, savings accounts, money market accounts, CDs, commercial banking, treasury management services, and retirement plan services.

A wonderful credit union with great deals on mortgages! The staff are very helpful when you need…read moreany type of loan.

Staff is unbelievably rude, specifically the colored lady. They wont let you cash in your coins…read morewithout making an account either. What a joke