I was a loyal customer to the business that was bought out by Maryjo Boynton. The location was…read moreconvenient, so I continued to use her services. Prior to 2024 I had no complaints. However, after the amount of taxes due spiked in 2024, I decided to take a look at the numbers, and discovered an egregious error. They had utterly failed to account for the money I put into an IRA, which added about $1,800 to my taxes. I had submitted to them the form to report this. They failed. Period. The following is the text exchange I initiated after Ms. Boynton failed to return my phone calls. Note that she couldn't even be bothered to proofread herself. Quite the professional, eh? ME: Maryjo, I can't access the portal to pay my bill. I've left phone messages for 3 days, but haven't heard back. Please respond. Thanks. MS. BOYNTON: Mr. Haeuser, your portal has been closed. You were very definite in your last message to me that my service was not making you happy. I sent you back a message the next day- "if you are not happy with my services, which you have been receiving for the last few years you at a very discounted rate, then I suggest you find a new preparer that is what you consider affordable. I have deleted the return out of the portal. I will close you portal at the end of the week. Sincerely, Maryjo Boynton" ME: Ms. Boynton, I did not receive that message. If I had, why would I repeatedly call you to report an issue with the portal? That makes no sense, does it? At any time you could have simply returned my call, which your answering machine claimed would happen within 48 hours, but did not. As for being happy with your services, didn't someone else actually prepare my returns? The oversight on my IRA contribution could have cost me almost $1,800. Should I be happy about that, and the fact that I just realized it happened last year as well, and I'll need to file an amended return, which should be your responsibility? Check your records - I submitted all of the required forms. Prior to this, have I complained about anything, ever? No. And yet you immediately drop me as a customer, leaving me high and dry less than 2 weeks before the IRS filing deadline, while deleting all of my records, including prior years and all prior communications, including my willingness to delay a re-file for last year until you had more time available. You're seriously misreading this situation. The mistakes were not mine, and yet you're acting as though they were. To be clear, and for the record, these mistakes were made by employees of rbce, and should be rectified by employees of rbce. MS. BOYNTON: I can decide who my clients are and how to run my business. Look else where. You are no longer my client. MS. BOYNTON: You have an extension. You have plenty of time before the October deadline. ______ end of messages ______ A real professional, eh? IF YOU USE RBCE, I ADVISE YOU TO CONSIDER THE CONVERSATION ABOVE AND LOOK FOR TAX SERVICES ELSEWHERE. GOID LUCK!

Maryjo always takes care of us! We have every confidence in her skills and knowledge.read more

The whole staff is friendly and kind Everything runs as smooth as it could possibly be, Eddie is…read morethe best

Run away. I feel he has the potential to ruin your life as I feel he has done ours with, with what…read morewe found to be a lack of attention to detail, a lac of communication, a lack of advice in relation to tax filings and procedures and a lack of follow through. We have had to revise and fix and pay severely, due to these issues during our time with Eddie and this company. I also see that he practiced without a license in 2011: 3. Investigation No.: 11-07-26N Respondents: Erminda Tovar and Premier Tax Service, Inc. Hometown: Austin, Texas Act Violation: 901.453

Eric is an amazing tax consultant and I would highly recommend him to help you with your taxes!read more

I would go elsewhere. I first came to Bob at the recommendation of a co-worker 3yrs ago. He seemed…read morefairly priced and his credentials made me believe I was getting a deal. I even recommended him to a friend. It seems Bob screwed up my friends return and would not help him when he was audited by the IRS. The co-worker who originally recommended him to me ended up having their identity stolen and had a difficult time getting things sorted out. Today I received a letter from the IRS saying I owe them a couple thousand dollars because Bob neglected to enter one of my wife's W2s. I'll never go back to this guy again. TurboTax will be getting my business from now on.

I was about to cry when my TurboTax wizard said I would have to pay XXXX in taxes this year…read more I knew I was doing something wrong and that there had to be a way to get that amount down! So, I reached out to my accountant friend who reached out to her bro who suggested this place! Of course I went to them -- they're Vietnamese and close! I called, made an appointment (they're open 7 days a week!) and it took me less than one hour to finish up my taxes. What a relief. The person who signs off on all the paperwork is Mr. Huynh. He has front-end staff that inputs the information and then he goes over it with you. Huynh gave me some tips regarding my retirement investments and after shuffling around some $$, I shaved off $1300 -- that's $80 well spent in my book! I normally do my own taxes, but if I have another year with more documents than usual, I am coming back here! I'm pretty sure their clientele is mainly Vietnamese but why would that stop you from coming here? LOL.

I came here two years ago and had a quick and pleasant experience. Last year I made the mistake of…read moregoing to a chain who charged me $200 for a basic tax prep!!! I came running back this year. Their hours during tax season are extended... call ahead and check. I called on Saturday morning during the middle of March. They told me to come in at 230. I showed up 10 minutes early.. was out the door by 240. It appears to be family run. Polite, efficient and reasonably priced for those of us too scared of numbers to do our own taxes.

I hate taxes and everything related to taxes…read more I am also very frustrated that when I go to hire knowledgeable tax professionals, they are often not as motivated as I am to fix help, or seem to just phone in really basic services Enter Lakshmi and Lakeline Tax Services: competent, knowledgeable, easy to speak to, and highly motivated to get you to a better place, not just now, but for your financial future. I have finally found the tax professional I have been looking for: I recommend Lakshmi without reservation, she has helped me tremendously

Just a quick note to inform others: I recently had a very serious issue with this tax preparer, and…read moreneither she nor her company is CPA‑certified or registered. I'll be posting the full details soon, but I wanted to make sure people are aware of the situation and can make informed decisions.

The communication was good. Emails got responded to and phone calls and meetings could be arranged…read more This was appreciated. Getting into their online system, I would get repeat requests to sign up even though I was already in. I also required a special two factor authentication. This would get annoying. Once I got a bill, I got emails at 2am asking for payment. This was also unnecessary. The worst part was advising me on what to do in the case of a marriage separation. Not only did I end up owing so much I had to deplete my emergency fund, but I had to pay 3k to learn that. I was asked once about my filing status and dependencies without being told how devastating it could be if that changed. In addition, they filed an extension, and I now owe interest and penalties. Yes, life changes mean financial hardship. But I was not properly advised and this ended up being the worst experience I've ever had with a CPA.

Larry has been my CPA for several years now and has helped me navigate both business and personal…read moretaxes. He's very well prepared for complex tax scenarios and has an amazing team. Really enjoy working with Larry J Phillips CPA.

Very professional, quick to respond and very helpful. I highly recommend BR Tax Group!read more

Bernard handled our recent federal tax filing, including our LLP. He was very responsive, patient…read moreand approachable. Bernard was careful to communicate with all parties - not the alarming approach presented to me by another accountant we considered... you are married and I don't need your signature or approval for anything. Bernard made it clear that it was important to have all parties to our tax return fully informed and comfortable with all information and our final filed 1040. I'd recommend him in a heartbeat.

Have been a client for several years, not impressed. They have breached our contract by trying to…read moreomit promised lifetime free services such as tax preparation and estate planning. To make it worse, they misrepresented the reason for doing so on three separate occasions, blaming it on the SEC. Hah! When confronted, their "compromise" offer was less than satisfactory.

REAP Financial has been handling my family's retirement plans with the utmost professionalism and…read morecourtesy for the past several years. In addition, they have been very helpful in providing financial expertise through monthly workshops that are beneficial in providing future ways of investing. We thoroughly trust Sandra Newman and her staff at REAP financial, and encourage others to do the same. At the very least if you're shopping around for a retirement financial planning firm then you should definitely give them a chance. Like I've mentioned before, they're very informative and knowledgeable when dealing with one's financial retirement needs.