Internet is terrible. High packet loss. Unstable connection. Waste of money. Customer service is…read moreuseless.

A nightmare they call themselves a "communications company?!" There is no communication at all…read moretheir service is the worst I've experienced you will never speak to a human being cause they do not take calls. They have a worthless digital GIGA that you can text your problems with zero results. It's unbelievable they get away with charging & providing no service with no one to talk to. Contract at your risk! They get zero stars.

Awesome, consistent service for YEARS from this company! Thank you, Jeff Buckingham for paying…read moreattention to our law firm's network and for calling me on Sunday to warn me that our fiber was down so that we could have a shot at repairing it well before our week started. As a result, we were able to get it back up on Sunday and no one at our firm was the wiser. I would definitely recommend your service to anyone that asks and please feel free to use our firm and me as a reference. Z Naccasha

I have worked with many network/co-location companies, large and small, none compare!…read more Digital West Networks provides impeccable service. I never have to worry about the details, Tim and his team provide exceptional expert skills to address any opportunities that arise. I recommend Digital West Networks for all companies who require high quality customer service, from tiny start-ups to well established companies. In the past 7 years, I have transitioned the server infrastructure of 3 companies to Digital West Networks and would do another if the opportunity presents itself.

I just went in there to pick up my phone and instead of helping me they made me stand there for 45…read moreminutes so I left terrible customer service

Service, service, service…read more They took the time to help you understand the problems and work to correct the problems. Great team!!

I have visited this Verizon location several times, and unfortunately the customer service…read moreexperience has been inconsistent. During my visit last night, I spoke with Silverado, who was professional, helpful, and attentive. As he was assisting another customer with a matter that was expected to take over 45 minutes, he kindly asked me to return the following day and offered a discount for the inconvenience. When I returned the next day, I was assisted by Alejandro, and the experience was noticeably different. The level of customer service and professionalism I received did not reflect the same standard demonstrated during my previous interaction. Due to the inconsistency in service, I do not plan on returning to this location. In my opinion they are quick to take your money and are full of empty promises..... !! I wish I didn't sign anything!

We had a great experience with Jasmine while buying new iPhones. She was kind, friendly, and…read moreextremely knowledgeable about the phones and phone plans. She was patient and made sure everything was set up and working on our new phones! She even put our new phone cases and screen protectors on for us! We never felt rushed and left feeling like we got a good deal on our phones and phone plan. Ask for Jasmine! You won't be sorry!

I called Dustin to schedule help figure out a phone line issue, he showed up, was very…read moreprofessional, helped get the issue sorted out quickly and efficiently. I would hire him again anytime I need this type of technical support. Highly recommend!

Awesome company. Very polite and down to earth. Dustin is one of the nicest people you can meet…read more If I could give him 6 stars for the rating, I would.

Not helping me with my needs not being supportive when I need obvious help and they supported the…read moreidea of switching when I am clearly ok with the service Not sure what to do right now because without service my health is at risk!

There is some really nice staff. BUT from the beginning as a new customer, everything went into a…read morehot mess. They messed up on the initial setup of my new phone which made the phone as a whole operate incorrectly no matter how you tried to fix it. They would not accept responsibility, take accountability, or exchange me for a new one. The manager that helped me with the warranty exchange which should have been a store exchange was not pleasant AT ALL she had an attitude and was almost annoyed to be there and having to handle the situation. I am going to a different store to handle my issue that actually can help and know what they're doing. I WOULD NEVER COME BACK TO THIS STORE, EVEN TO PAY A BILL I hate this store!!! Switching carriers ASAP