He started in June 2024 to fix my mobile generator. And he broke it and he had to replace two parts…read morebut never brought them back. I keep texting and now he's gaslighting me. I do not recommend this Electric Company.

Had a leaking water pipe in front yard. Technician showed up on time, confirmed the issue as…read moredescribed, and completed all work within 1.25 hours for $918.56. I had asked about a veteran discount to try and get the higher than expected price down a bit. He said he had already given me a discount, so he couldn't do that as well. Wasn't sure what the discount was, but if they do have a veterans discount it's probably better than the ~6% savings from the one he gave me. Work quality (as far as I can tell) was good, but price is extremely high considering the time and parts required. Won't be my first choice next time we have an issue.

Purchased a new a/c. System for my home. Have had mold growing on my a/c vents ever since. They…read moreadmitted they sold me a system that is too large for my home. It doesn't run long enough to remove the humidity. All they will do is tweek my thermostat, which didn't help. I have 2 dehumidifiers running full time now. Very disappointed.

Ryan at Proton was excellent! On time and on budget. Even though it took longer than anticipated,…read morehe did not charge me extra.

I've used Proton for years. From small projects to large commercial, Proton has been outstanding!…read more They are very professional, communicates well, and extremely knowledgeable. highly recommended!

Good people and quality service. Responsive to questions and information…read more This is the second time I've used Faithco and they are super good at communicating their arrival time and follow up.

We had Faithco give estimates on preparing a house to sell…read more There were some elements of their estimate that were reasonable here are the parts that were not. A toilet seat wobbled a small amount. The Faithco plumber said it would be $275-$1000 to fix it. I took a look at it and it took me 15 seconds to tighten the nuts at the base of the toilet. The drip tray of an air conditioner in the attic had been collecting water and draining through a pipe for years, which is not ideal! The drain took a path that zig-zagged up and down a bit. They proposed raising the unit to be suspended from the rafters and replacing the pan. I asked why not just replace the pipe, taking a straighter path and he said that the AC unit sitting on top of styrofoam supports was putting at risk of falling. His quote was $2800 to raise the unit. And he wouldn't offer other options even after I questioned each part. I asked another company and they suggested changing the pan for $1500 and fixing the drain for $500. We went with just fixing the drain for $500. We wanted a quote on replacing a 20+ year old AC system. Faithco couldn't find the model number of the unit on the equipment outside but found a 3 ton furnace in the attic so they quoted us (summer of 2025) $13,800 for a SEER 15.2 3 ton unit and $16,800 for a SEER 16.2 unit. Another contractor found the nameplate and showed it to me (a little hard to find but not really, right on the compressor) and saw it was a 2 ton unit (you can tell it's a 2 ton because the model number ends in "24"). The other contractor subsequently quoted us $10,500 for a 2 ton system and $12,800 for a 3 ton system. The other contractor also pointed out that since the house has a 2 ton unit for the bedrooms and a 4 ton unit for the main living space, high SEER is less important, the unit would mostly be used in the evenings, not all day. I had a follow-up conversation with the Faithco HVAC tech and he doubled-down on believing it was a 3 ton unit even though I told him I saw the model number ending in "24". He said, and I recall it exactly because it was so odd, "In this area, we make sure our our compressors match our furnaces." I bit my tongue but wanted to say, "I agree, but the nameplate I'm looking at still ends in "24"". Faithco recommended replacing 3 AC float switches for $225 apiece. Maybe it was me but I couldn't figure out why we needed them. I don't think they tested the existing units but I'm not sure. Soooo, we went with Evans Air instead.

TDP is great! They provided next day service, fixed my problem within a few hours and the price…read morewas very reasonable.

I have used TDP on various electrical needs in our home. A couple of them were unknown to us and…read morewe could have been in danger if they had not found some things we didn't even know were a problem.. We have used a lot of electricians in our 40 years of owning homes but never ones that are as competent, reliable, honest and their knowledge and skills are incredible! Please consider using them before contacting any one else, you will be happy you did!! I'm a super happy customer for life! They are also very reasonable on their prices for the hard and very serious work they do.

Very unprofessional and untrustworthy! J&K Electrical Services LLC of Palestine, TX is the most…read moreunprofessional electric repair and service company I have ever had the displeasure of working with. As a Generac certified representative, we hired J&K to service our 24KW Generac whole-house generator as well as relocate the unit because it was originally installed too close to a window by Tyner Electric of Ennis, TX in 2020 and it caused carbon monoxide poisoning in our home. The generator was serviced by J&K's Ty Richmond with new oil & filter, spark plugs and air filter at a cost of $575, but the unit ran worse than it did before! Mr. Richmond said he was unable to fix the problem and the owner, Master Electrician James Giles, would have to come out. After numerous phone calls, Mr. Giles and his son came out a month later and determined that the gas regulator valve was set to natural gas and we have propane. Then, Mr. Giles gave me a quoted price of $1,000 to relocate the generator, therefore we had a verbal agreement. After 6 phones calls and 2 months later, Mr. Giles and his employee returned to relocate the unit. The unit was moved more than 5 feet away from the window as required, but they left electric supply wires dangling 10 inches off the ground and 55 inches from the electric box on our house! In addition, the propane line was left precariously exposed. I helped Mr. Giles and his employee move the unit, because they were struggling with its weight. According to Generac, both the electric and gas lines should have been extended and properly buried to eliminate a safety hazard. I questioned Mr. Giles on-site about whether the setup met regulations and he assured me that it did. Generac and an inspector disagreed. As he left, Mr. Giles told me the job would cost us less than he originally quoted, because he did not do everything. Bury the lines?? On top of the sloppy job which still needs fixed, Co-owner Heather Giles tried to charge us $1,254 and threatened to sue us in small claims court! She tried to bully us into paying $50 to her attorney, too. Unbelievable!

From the owner: Based in Palestine, Texas, J and K Electrical Services is dedicated to helping promote the growth…read moreof our community by offering high quality electrical service at an affordable price. We specialize in troubleshooting industrial motor controls, water and wastewater systems (municipal, community and private) and generator service and repair. However, we also provide other electrical services such as residential and commercial repairs and construction.

Patriot had service my electrical and hvac systems and they are the best! I am here in Tyler and…read morethey are my go to guys! They also installed a 24kw Generac Generator for me to keep my power on all night long.

We feel totally ripped off. We bought into the outrageous costs thinking they were trustworthy…read more The technicians that came out were SO polite. We even bought into their "Stars and Stripes" membership, which is just a joke. You pay them monthly so they can overcharge you when they come out and upsell you things you don't need. When my husband put marginal review the "owner" posted a response and asked him to call and work things out. He called Patriot and left a message with the lady that answered the phone. She said the boss would call and after 5 days we still haven't heard from them. We called 2 other companies for a 2nd and 3rd opinion and found out the work Patriot said was very important to get done, was totally bogus. We do NOT need to replace the whole duct system, just one piece. We paid them A LOT of money in the last 6 months, and know now we were ripped off. I am not saying their work was bad, but their greediness is way over the top. Shame on you Patriot for treating customers like your ATM.