C. Davis AC replaced one of our minisplit ACs. Jorge and Jatavion did a great job. Two…read moreprofessional and kind young men. Great Job C. Davis.

I had a long term business relationship with C Davis until I purchased a…read more Pro Nest thermostat with a 5 year warranty for $375.00. Last year. It never worked correctly ( this was my second house to have one, which he installed and serviced, so I was very familiar with the Smart functionality and never had an issue) fast forward.... After insinuating that I didn't know how to use the APP or the settings, They sent a service rep out to check the settings after only a month or so old and they charged me for a service call ( 5 year warranty ?????) the next time I called about the problems I had, I was told by the owner that he didn't really like The Nest new generation unit. He claims he told me that beforehand, which he did not. He recommended I go to a Honeywell, so I expected a refund towards the exchange, but he refused and said Nest does not refund him, but will only send a replacement. Now I'm out another $300 or so dollars for the Honeywell. Several months later and after several reminders, his assistant dropped off a new Pro Nest which says on the box that Sale by a non professional is strictly prohibited. I listed it for sale for only $200 ( $175 less than I paid) and I have had no bites, since Lowes sells them for under $200. I contacted Nest customer support and they said the new unit was not sold by them and was not registered. Neither was the first one. They said the HVAC company should register them to keep the warranty valid. It was not registered. The owner told me that he had told me to register it, which he did not. SOOOOOO, he ignored my emails and calls explaining that I cannot sell it. He ignored me and I've filed a complaint with the BBB here in Tyler. After about a month he finally replied stating he had warned me that they weren't a good product (but he took my $375 and sold it to me) He never told me that! He never told me to register it and he did not honor the 5 year warranty, nor did Nest because it wasn't registered. He's the professional AC company, not me. I'm out $464 for the service call and the unit which I've asked him to refund me and I will give it back unopened and sealed up. Buyer Beware!!! It's really disappointing , since I had been a long term customer. IMO this is a pure misrepresentation , if not total dishonesty with a few lies defending his position and a real SCREW job. I'm waiting to hear what BBB says after I replied and I stated that I did not accept his resolution/ which is TOO bad! I'm supposed to accept the loss and be satisfied with that ???? I'm warning everyone on social media and with BBB not to use them.

Had a leaking water pipe in front yard. Technician showed up on time, confirmed the issue as…read moredescribed, and completed all work within 1.25 hours for $918.56. I had asked about a veteran discount to try and get the higher than expected price down a bit. He said he had already given me a discount, so he couldn't do that as well. Wasn't sure what the discount was, but if they do have a veterans discount it's probably better than the ~6% savings from the one he gave me. Work quality (as far as I can tell) was good, but price is extremely high considering the time and parts required. Won't be my first choice next time we have an issue.

Purchased a new a/c. System for my home. Have had mold growing on my a/c vents ever since. They…read moreadmitted they sold me a system that is too large for my home. It doesn't run long enough to remove the humidity. All they will do is tweek my thermostat, which didn't help. I have 2 dehumidifiers running full time now. Very disappointed.

I needed a ceiling fan installed and Mark did a terrific job...... he is meticulous about his work…read moreso you know right there you are getting top quality service...... I have NEVER had to call Evans to have Mark, or anyone else, to come back out because of a problem... these guys get it right the first time!!!! Whether electrical, or plumbing, or AC being checked, the job is expertly done RIGHT!!! My home functions great since I found Evans!!!

Evans has the nicest repair people! They sent out a guy to provide maintenance for our A/C who was…read moreso nice and did a great job - he even replaced the air filters for us! I didn't get his name, unfortunately but he is highly recommended! Evans also does plumbing, and they sent out Ryan, who did a great job troubleshooting things and repairing them for us. He was both professional and a really nice guy. Highly recommended!

After receiving two shockingly high quotes on an HVAC system replacement, I called Steve Baser…read moreafter reading the reviews on Yelp. As of this review, my system is 14 years old but runs ok and I have window units as backups. Given that, Steve recommended maintaining the current system and replacing it only when necessary, and preferably during the slower fall season. Steve's honest assessment saved me thousands, and he has earned my future business. He also told me something the other guys didn't: The closet that contains my air handler and water heater is not large enough for the new system recommended to me, so the HVAC and water heater bundle quote I received was likely to increase significantly under sales pressure, and would require a tankless water heater. If you enjoy spending thousands more than necessary, there are plenty of companies in ETX that will help you do exactly that. However, if you value honesty, integrity, fairness, and a lifetime of experience, do your family a favor and call Steve Baser Air Conditioning. Steve indeed has the heart of a teacher, and we're lucky to have him in East Texas.

Steve is as good as they come! He's a lifesaver and so kind and reasonable. He goes above and…read morebeyond for his customers. You will NEVER go wrong with Steve Baser Air Conditioning!

Tech came out, on time, diagnosed the problem, was back after an hour or so and had it fixed…read morequickly. Would recommend to everyone.

Absolutely amazing team and service! I won't use anyone else!!!…read moreThey are always on time and do what needs to be done with recommendations of what else may be needed and never trying to oversell! Honest and trustworthy!!!

Started service contract for 3 heat pumps and was pleased . Cost includes decent filter changeout…read moreand minor 410a top off for unit if necessary. Also flushed condensate with nitrogen and hose rinsed outside compressor. Thought overall very thorough.

These guys are great! We had a real mess with our system due to the recent power surges. They…read moreworked to diagnose the problem, drove to DFW to get a part and finished the job the next day. Went above and beyond what I expected, kept me informed on every step. I have found my Heating and AC guys for all issues!