The amazing midwives of Lisa Ross and Baby+Co have reopened as an independent practices at UT…read moreHospital. I am grateful for the empowering experience I had giving birth with these midwives, and am glad they have found a new home. I just went in for my well woman check and was treated like a dear friend, and a human that mattered. It was nice to see everyone again, and receive care from provider whom takes my concerns seriously. The office is in transition as they adjust. The midwives are working with UT hospital on developing a women's pavilion or wing, complete with a natural birth center. For now, they have birth balls, showers, bars, adjustable beds, and nitrous oxide available to mothers in labor. The hospital will be installing labor tubs sometime soon. As the practice grows they plan to hire lactation consultants and educators. I am excited that UT will be teaching future OB/GYNs how to work with midwives and best support women wishing for natural labor. I look forward to watching the University Midwives flourish!

I moved to the area when I was 35 weeks pregnant and was so nervous about finding a good doctor to…read moredeliver. Someone recommended this group and WOW, am I grateful they did! First of all, they noticed that I barely passed my glucose test and had me take the 3 hour test, which I failed. I'm so thankful to have been closely monitored in the last few weeks of pregnancy. Secondly, the delivery process was a dream. I was able to speak to the midwife on call to decide when I should come in when I started having contractions. They got me back very promptly and honored my birth plan. They explained every step of the process for me and always asked permission before doing anything. When baby girl was stuck, they worked with me for almost three hours, trying different positions to avoid using the vacuum. I cannot recommend this team highly enough!

Our child has been to East Tennessee Children's Hospital, Parton's Children's Hospital -…read moreoutpatient, in hospital, and in ER, dozens of times. She has a complex medical condition, requiring medication infusions, frequent labs and other testing, and has seen many of the specialists at Children's Hospital. They have always done their best to figure out how she would be best served, and even ER experiences have been great! She's doing well, and it is thanks to East Tennessee Children's Hospital

Maybe we were just lucky but we've never had to wait longer than 45-60 minutes to see someone and…read moreevery staff member was very nice. We had to stay overnight (I don't wish to share the reason why but obviously for medical reasons) and we continued to be treated with consideration and kindness the entire time. They responded promptly when I pushed the call button. ETCH shipped us my son's medication and refills so I didn't have to leave his side for a pharmacy pick up. The only negative comment would be that the technician who did the second EEK did a better job at removing the glue from my son's hair. The first time, it took days to get it out. Dr Jessica Sheah has been my favorite doctor to speak with. She listens, she understands, and she doesn't flinch when this mother starts crying and swearing (not at her; I just never let go of my pre-parent language).

Stephanie was so helpful during my pregnancy, she was very supportive and always kept in touch and…read moreso knowledgeable. I was extremely nervous since this was my first pregnancy and thanks to her my delivery went so smooth, she helped me with breathing, yoga positions and this helped me stay calm. I highly recommend her and I will definitely be using her for my next pregnancy!!!

Brooke and Heather have been outstanding PT and OT therapists. Dietary needs a lot of work in…read moregetting orders for patient meals. If a patient is in the gym when they come by, they don't come back to take your order, then you just get whatever and the bare minimum. They do listen to your needs and make a discharge goal/plan. The facility at Fort Sanders is very nice and clean and the rooms are large (only 2 years old).

The Patricia Neal Rehabilitation Center is truly the best Rehabilitation therapy center on the…read moreplanet. I want to thank the entire staff working, at the Patricia Neal Rehabilitation center , for helping my brother Sedreck with his speech and physical therapy due to his stroke and brain surgery.

We have seen literally dozens of therapists at multiple clinics over the years both in the…read moreKnoxville area as well as in Southern California. Ashley and the crew at Little Big and Loud are absolutely top notch. The progress our son has made under their tutelage has been remarkable and truly changed our lives. When they moved their offices from Powell to Oakridge we happily followed. I can't say enough good things about not only the therapeutic results but the warm family environment they have created. We can't thank you guys enough for everything y'all have down for our son and our family.

Kudos to Penny at the front desk in the ER! She was so kind and sympathetic. The front desk in any…read moreoffice is always hard, but Penny has the perfect personality for this job!

I arrived yesterday at 5 pm and I am barely able to walk through the front doors as I injured my…read moreback. Sat in the waiting area for 3 hours while my legs are progressively going more numb. One I finally got to the back, all the nurse did was come get me and drop me off. No intro or even checking if who she had was the right person. It was shortly after when Shannon Keating, NP, came I'm in and barely introduced herself. She would ask me a question and proceeded to talk over me when I tried to answer or she would just repeat my answer as a question. A CT scan and urine sample was ordered as well was some medications. She leaves and I was another 30 minutes before a nurse comes in to get me the medications and doesn't mention anything about a urine sample. An HOUR later Shannon Keating came back in check how I was and I explained I'm still in pain so she ordered another round of meds and then asked if they've taken me to CT and I said no. She states something along the lines of "well I'm about to leave. I hope they don't find anything on the CT. I have to be back here tomorrow." I thought that was a bit wild to say to your patient but Keating has no bedside manner so it isn't surprising. They proceeded to send me in a new nurse who I assume is going to be my night nurse. He had a real thick accent and I am unsure of his name but he needs to give up the nursing career. The first time when he came in the bring me the second round of pain medication was an hour after it had been ordered, he was speaking so quietly no one in the room could understand. He moved as such a slow pace trying to apply the lido patch causing even more pain and then proceeded to not even place it in the correctly spot. After he leaves, I become curious as to why I haven't been to CT or for my urine screening done because it's 1030. I called for my nurse to come in twice. The first time an African woman came to answer the call light and I ask for a wheel chair to go to the restroom because he was supposed to bring me one. At 11 pm I call again because one was never brought to me. Once the African male nurse finally decided to bring me the wheelchair, he pushes me to barely inside the room and leaves me across the room from the toilet. No offer to transfer me nothing. I cannot transfer out of the chair alone by myself. It was about 15 minutes of me trying alone and waiting afterward for someone to come. Once no one came, I had to use the wheelchair as a walker to walk down the hall back to my room alone. I have 2 females with me, one being my partner one was my sister. Either of them could have help me in the restroom if he felt uncomfortable and even then, that's part of the job. Helping people. 1130 rolls around and he comes back to my room and collected the sample. I asked how long it was going to take for them to come get me for cT because it's been almost 4 hours since it was originally ordered. Instead of answering, he turns and walks out the door. Not a single word spoken when I asked you a question. I immediately hit my call light because that's not how this is going to work. He comes back in and is trying to mansplain what a urine culture is. I am in RN, wearing scrubs. I'm not asked why it's being down I'm asking how much longer. He finally asks if I want to speak to a provider. I said yes and hurry up. 1140 something a new provider walks in and I explain to her what's happened and that I no longer want the African man on my care and if I'm not on my way to CT by midnight, let me sign and AMA and I'll go somewhere with medical staff who give a shit about their patients. I find out they just expect you to know to go to the bathroom on your own for the urine sample. I've never had that at a hospital. The last half my experience was not as horrible and I was finally out of there at 115 am. You all need to get it the hell together. As a medical professional, quit hiring people who can't interact with people. That was a fucking terrible experience and I can honestly say I'd rather die than be sent back to Parkwest.

The women's program has turned into complete garbage. There have been hippa violations on the…read moreweekend in clinical. The clinical director seemed very nonchalant about it. The old motel that PHP lives in has its issues as well. Drugs and alcohol making their way in, property going missing, doors being left unlocked, etc. The IOP women were moved across town and basically told to figure out how to live on their own. No cars, no jobs, no trips to the store, etc. 10 out of 10, I do not recommend.

This program is wonderful, and I truly mean that! I enrolled…read morein December of '21, went straight there after a 7 day detox in Bristol. I was treated with kindness and respect from the jump. Staff were all warm, welcoming, friendly and informative, made me feel safe and took great care of me while I did my intake paperwork there in the office. I was assigned to the Ebenezer house, which was super nice and in a great neighborhood. My housemoms were absolute angels and we bonded straight away. Everyone was amazing and I honestly felt as "at home" as possible, which is such an insane thing to say about a rehab! I was in PHP (partial hospitalization) for 30 days and then moved to IOP (intensive outpatient) which lasted 90. PHP classes were 9am-3pm, every day except Sunday. IOP was from 9am-12pm, except Saturday and Sunday. In IOP they helped and encouraged us to get a job, so that's what I did. Me and a bunch of other girls started work at a factory that was super flexible with scheduling so if I had to miss for whatever reason, no big deal. I was able to start slow and pace myself which I really liked. Eventually I was comfortable working more and I started saving so I could support myself after my time at Evolve was up. Once I graduated the program, I was offered a spot at their Graduate House (sober living) which was such an honor for me to even be considered, and I of course said yes! After staying there and working for a little over 7mo's, I was actually able to get my own place with my husband and move out which was the biggest deal to me ever. Never in a billion years did I ever think I'd be able to stand on my own two feet, let alone get clean and sober, but there I was. Evolve helped me get my life together. I won't say they helped me get my life back however, because I had no life; they helped me start a new one. A life I could be proud of. A life I thought I'd never live long enough to even have... I've overdosed and died so, so, so many times, I legitimately shouldn't be alive today, but here I am... guess my God ain't finished with me just yet. In closing, everyone at Evolve always went above and beyond for me. They only want to help and give back. They will absolutely fight for and go to bat for you, as long as you're willing to do the same for yourself. I'm truly just so very appreciative of Evolve and everyone involved with it. I have not one negative thing to say about my experience. It's just a good, solid program if you really want to get help. p.s. I'll be celebrating 3yrs clean from IV drugs December 1st thanks to all my time at Evolve (and God of course) and I'm currently going on 5mo's sober from alcohol thanks to Cornerstone of Recovery and Recovery Unplugged's virtual IOP program, (and of course God again) both absolute wonderful programs that I 100% recommend, and I pray to never look back. Sending good vibes, prayers, hope, love and light to anyone out there struggling, so sick and tired of being so sick and tired. Keep me where the light is.

Staff was very helpful, waiting rooms were nice, besides the main one was in two different areas…read morebecause two different types of images needed. Just the normal stress of waiting on results. I liked that there is no canned music or tv in every room, ladies were visiting with each other, nice.

Quality of care exceeded my expectations. Every member of the staff was exceptional in their…read morecaregiving.