Her office staff is so rude. Every time I call to book an appointment her staff tells me something…read moredifferent and they are so rude about it. She needs to train her staff and teach them to be kind. We are just parents trying to help our kids get in to see a doctor. Have some empathy people. I was told my doctor had to send a referral over which I did. The next day I was told they needed to send an encounter sheet which I did. I followed up to see if they got it and then I got an attitude for calling. She basically said don't call us we'll call you.

Dr. Hamaker is wonderful. We've loved our experience with her. The staff has been good too. We had…read moreone experience where an NP was less than empathetic to my Autistic son because he was scared and didn't want her to look in his ear. She acted annoyed, which was a surprising disappointment. I hope she was just having a bad day. Otherwise, every experience has been positive. I would definitely recommend Dr. Hamaker.

Dr. Atteberry has been a wealth of information, suggestions, and care for our kids. She is kind,…read moredirect, and the best listener. My kids feel her compassion with no judgement of anything they say. She helps them think about what is working for them, and what isn't and helps them think of other things to try. And for our socially anxious kiddo, she has helped him graduate from having to have me glued to his side for each appointment, to having him talk with her one on one. She has also been helpful in connecting us with other services in the area for different needs my kids have (such as voc rehab for another kiddo of ours).

I have taken my daughter here three times now. Each time has been for some rather serious issues…read more Age has been admitted and each time the nurses, doctors and staff all do very well at: - fully explaining what is going on - listening to our (parents) questions and making time to get the answers we are looking for - listening to my daughter, the patient, looking at her when they answer her questions and make sure she understands - keeping things professional, caring, and comfortable In addition to these visits, I've taken my minor children here for other procedures in the past. The hospital is clean, bright, good dining, good amenities, and visitor bed (I slept there with my daughter's visits) is comfortable. The doctors and nurses here are the really deal! We have received excellent care every visit.

I was apprehensive about visiting Indy for pediatric surgery. However, my son needed minor surgery…read morefast. I encountered doctors and nurses who were compassionate, personable and knowledgeable. I hope to never have to return, but definitely feel my son was taken care of with complete care. I couldn't give 5 stars because of the uncaring attitude of the front desk staff in the children's surgical area. Despite this I would still recommend this children's hospital.

I have mixed feelings about Northpoint. I have struggled with the way we have been treated by our…read moreselected pediatrician. She is nice, and she knows what she's doing, but I do not feel she has made my children priority. I have a few examples, one is she saw them for a well child while also being sick, I watched her walk out and go home for the day after our appointment. I don't feel my kids were given a fair appointment. Most recently I asked for an evaluation to be done on one of my kids and also asked for another child to be seen based on her Nero referring us back. I asked for both of these on the same day in May. I was contacted, given an appointment for my daughter, with only options on Thursday's, and told I would receive a separate call for my sons appointment. It's Aug 22nd and had no appointment for my son until complaining. Since though, I've received a letter that my doctor is retiring, she'll continue to see us through the end of the year (on a limited schedule - I'm adding the sarcastic remark), and my kids will be transitioned to other doctors based on gender. I just feel things could be handled better! My responsibility is that I could have followed up more, I will admit I had a part here too. Have I had billing issues, yes! I encourage everyone to review your EOBs! The person coding has no idea what happened in that room and is tasked with finding a way to get as many billable codes submitted as possible. Our responsibility is to review and bring up discrepancies. You may disagree, but this is where we are in the world! Northpoint is no different than most other facilities. Patient responsibility in managing our share is part of it. There have been great things happen with Northpoint and that is why I give them 3 stars. My son was seen by a male dr who got him into a great pulmonologist, who helped us solve so many undiagnosed issues! Both of my daughters ear issues, including multiple sets of tubes have been handled well. They room us fast, the MAs are always kind and I felt they addressed COVID well. The ability to have weekend appointments has been very helpful, I used this option more when my kids were younger. Northpoint is a larger practice and has the feel of the large practice without the technology. By that I mean, no ability to have full connection to Community My Chart and the options on their online portal is clunky. The proximity to Community Hospital and the fact the drs round at Community is a perk! Overall, we know that we will get the care we need at Northpoint, and that is what is most important.

I just had my first child back in July and kept hearing amazing things about this practice. Even…read moremore so, Dr. Nanagas was highly recommended by multiple people on multiple occasions. I immediately decided he was who my son would see. Once my son was born, Dr. Nanagas came to check on him and ask a few questions. You can tell he is just naturally great with children-it's definitely his passion. Every encounter we have had with him makes it even more obvious as to how much he loves his work. He's so great with my son, always has great insight, and is just an all around breath of fresh air. I highly recommend this practice, and, if you can get Dr. Nanagas as your child's pediatrician, you'll have an all-around exceptional experience!

It is very hard to find pediatric psychiatrists in Indy--national shortages have led to most…read moreprofessionals being lured away. Waits to get a first appointment are long and frustrating. If you can get a referral to Meridian Youth for pediatric psychiatry, take it. We use a retired psychiatrist who only works several days a week due to the overwhelming need for his services, and he is very experienced and supportive. Never any issue in terms of billing or botched appointments, and they always give a reminder 48 hours ahead.

Good staff and the counselor, Mimi, is professional and experienced. We are happy with Dr. Galvin…read more He is patient and kind with my child. He is conservative with med doses, which I appreciate. I only chose this location because of insurance and also because doctors are accepting patients here. Everything has worked out well so far. We never have had to wait for our appointment time. Before you can see a doctor, you have to meet with Mimi first. There's an initial intake that doesn't count (so you don't necessarily have to bring your child) and then she meets with your child, and then after that you are able to schedule an appointment with a psychiatrist. There is parking on site, and it's easy to get to this place.

Under Alecia's guidance, our six-year-old daughter has made remarkable progress in her reading and…read morecomprehension skills. She can read multi-syllable words more confidently than ever before. Her reading abilities have improved to the point where she is reading street and business signs, a task she showed no interest in during her kindergarten year. Each tutoring session with Alecia is a unique experience tailored to our daughter's needs. Given her struggles with emotional regulation and ADHD, sessions have taken place in unconventional settings such as the floor, under tables, or on whiteboards. Alecia's adaptability and understanding of our daughter's needs in the moment are truly commendable. Navigating the world of language is challenging, and so is advocating for a child's needs in and out of the classroom. Alecia takes the time to explain why our daughter struggles with reading, to name one thing, and also how the activities she is working on will help. Alecia also provides suggestions on interventions that may help in the classroom that follow along with our daughter's IEP. Alecia's communication skills are exceptional. She is always responsive and takes great care to ensure we, as parents, understand the care plan. Her ability to explain complex issues in a clear and concise manner is reassuring. If you are looking to add an experienced, holistic Speech Therapist to your care team, do not pass up Alecia with Thrive Therapy.

This place is home to a few pediatricians. They have a decent sized private parking lot and a very…read morecolorful waiting room. What I noticed most about the waiting area is that there were no toys, play areas or even televisions. This is one of the first places though, that I actually was present while they sanitized the waiting area. The staff there was very nice, from top to bottom. I am a very punctual person and one of my main gripes with the place was that I was not called back until 15 minutes after my scheduled appointment. I understand that things happen, but I like to stick to my schedule. Outside of not meeting my appointment time, this is a great place to bring your child. It is easy to get in and out of and my kid is very comfortable here.

My son has been a patient here for about the last nine years. Overall, they're very caring and…read morethey're very helpful. However, we had some issues with billing due to behavior mental health. They do not provide behavior mental health services they referred us to Riley. However, at my son's Physical every year, they ask questions about medication that he's on and how things are going. And then consistently charge us an additional charge. Whereas they do give us paperwork stating that if he is seen for anything "additional" that is not the physical at that appointment, we will be charged for it, they do ask questions that lead you down a path. I'm not sure how they expect me to answer questions on his overall well-being and medication's that he's on and not be transparent about behavior mental health as well. Overall, the office staff has always been great, but they have no problem charging you for things that might be ethically questionable.

She has helped my son tremendously over the years. She is very observant and understands every…read morekind of mental illness and how to deal with it. She really cares about her patients. My son was inpatient for a while they placed us another therapist. We went to the new one but in the end he begged us to go back to Dr. Kress. She has done more in 2 visits with him then someone has in 2 years. I highly recommend her!