I love living here. Rent is very low for all you get. I have an attached garage and top-notch…read moreappliances for a smidgen north of a thousand/month. I would give this 5 stars except for the awful experience I had with their new property manager Stella. Her customer service skills need some serious improvement/I've never received worse customer service in my decade of renting. In my experience fantastic property, but watch out for a crappy manager who seems to only care about money.

This place is SUPER nice! It has a very modern look to it and the amenities are great, they have a…read morehuge workout area, great looking common area, a nice looking pool, and a theater. It has the best 2 bedroom setup I have seen in Cincinnati with the Encore room. It is always on the top floor and has the best layout for kitchen and living room. The location is pretty great because you are right on 71 and you are down the street from Kings Island and The Beach Water Park. There is also a Krogers across the street which is walkable.

I moved in here 3 years ago and must say that Zarina is the best ! I am seeing mixed reviews but I…read morecan tell you that whenever I have had to call maintenance they are all prompt and my issues have been resolved ASAP. I have never had any issues and the lady who comes and changes the air filters , I forget her name but always so nice and in and out and always accommodate my work schedule since I am Blessed to work from home . Yes , the rent goes up every year but I have found that every where I have rented . A nice area and convenient. Melissa C

Nantucket Apartments' front office (Lee and Serena) let you know that no tenant issue is too…read moresmall. Case on point, I lost my keyring which has every key I need on an every day basis. I didn't panic, but after retracing my steps didn't work, I stopped looking and decided I would indeed find them when I stopped looking for them. After "not looking" for 24 hours, I called the office. Lee was empathetic and offered to have my house key, mail key, and gate fob replaced and delivered to my door as soon as possible. Immediately upon hanging up the phone, a thunderbolt hit as I remembered changing my "Valentine" door wreath to a "Let It Snow" door wreath. There were my keys, dangling by the car key fob from the snowman's hat. I immediately called Lee to stop the key remake when Serena told me Lee was already getting things started. Now I'm sure some lady losing her keys wasn't the most important task to be done, but the ladies laughed (WITH me of course) but making my little problem was indeed important to them. Thank you both and please know you are definitely part of the reason I love where I live. Tori Escott

The Leasing Office and Apartment grounds are always friendly and kept nice. I love the amenities…read moreand the apartment entry ways smell and look nice. I cant wait to move in! (Wifi is included in rent which is a huge plus)

This complex is not worth what they charge,building is old. My fridge on move in day smelled of…read moreskunk and had to be replaced.all windows had been painted shut and maintenance had to open,glad there was no fire,and my stove only had 3working eyes. The model apt was beautiful the actual apt is large but I can hear every sound from neighbors.Save yourself the headache and rent elsewhere I wish I had!

Pretty awesome building that used to make bullets that sat abandoned for a while until now!…read more Since last time I came here it's been completely refurbished and turned into apartments and even a brewery which is super cool as I love seeing old buildings refurbished for a modern use as you just don't see amazing structures built like this anymore!

Great location, walkable to shops, bike trails and dining. Maintenance and office staff is…read moreresponsive!

Called Tuesday July 12 at 1:00 to inquire for apartments woman on the phone was not friendly and…read moreseemed irritated. The called lasred 30 seconds and pretty much slammed the phone on me after she told me nothing was available when it says on the website to call for more info. Besides the point Who ever that woman was is rude and should get some customer service training I'm appalled.

I'm not yet a resident.. I hope to be soon!! ( fingers crossed)! I started at two of their sister…read morecommunities- Jason & Sarah directed me to Island Club. They directed me due to no availability and knowing my needs and urgency. They didn't pass me off, spent time and were so kind. All LOVELY HUMANS. Once I got to Island Club, I fell in love with the units, the environment and the leasing agent. I met with Isabel, at Island Club. She was the sweetest human ever. She took ample time to acclimate me to the model, amenities and floor plans. She sat with me to make sure the application was correct. And, followed up with me after. The energy from the agents I have all interacted with are truly kind, amazing and compassionate humans and this just leaves me even more excited and hopeful to join their lovely community, thank you so much for all the time and care you took with me! - Lauren

This place has constant interruptions in their water service and it seems their water mains are…read morebreaking at least every other month, even though they recently did major water main work to correct the issues. This apparently didn't work seeing as we are still having issues. On top of the poor water service, in my experience living here I have had to deal with poor snow removal, cockroaches, bedbugs, poorly maintained communal areas and an inability of other tenants to properly dispose of garbage/the property not properly having it mitigated.

I have lived in the Water's Bend Apartments for the last three years and just resigned my lease…read more It is overall a positive economical decision for me. I like the friendly pet and family atmosphere. As an empty nester, I downsized into a spacious bedroom, kitchen, living/family room and walk in closet space arrangement. It has worked perfectly for me and my doggie and my adult kids when they visit! The Water's Bend leadership is professional, friendly and responsive if there are any issues that need addressed. My apartment has a lovely, warm fresh decor and every year when renewing my lease, I have received upgrades in my apartment. Here is a photo of me walking my doggie inside our gated community doggie park.

Wish I could have given it a minus star. From the office staff, to maintenance to the cooperate…read morebusiness manager there isn't a single positive thing to say. For the rents they are charging....keep looking!

DO not sign a contract with Orchard of Landen. The…read moreapartment complex was brought out four months ago. There is ongoing construction to the buildings, ripping off siding, putting up OSB, a whole new facade. I work remotely and have had to cancel calls and meetings because of the noise. The apartment complex refuses to make any reasonable accommodations. They will not even let me know when the contractors are working on my building so I can make arrangements to work elsewhere. They simply said the construction is going on for the next 60 days so I can plan on not being able to work in the apartment for the next 60 days. They taped up my apartment door without notice. I couldn't enter or exit. For the next 60 days, we are to have our balconies cleared and all decorations removed from the walls. They also overcharged me for a storage unit and refuse to acknowledge my refund request. One of the office staff, Bre, threatened me with an eviction notice. I am not renewing my lease with Orchard Of Landen, nor would I recommend them to others.

Holes in the outer wall with birds nest, dead fish in the lake, non residents using the dumpster...read more