I love living here. Rent is very low for all you get. I have an attached garage and top-notch…read moreappliances for a smidgen north of a thousand/month. I would give this 5 stars except for the awful experience I had with their new property manager Stella. Her customer service skills need some serious improvement/I've never received worse customer service in my decade of renting. In my experience fantastic property, but watch out for a crappy manager who seems to only care about money.

This place is SUPER nice! It has a very modern look to it and the amenities are great, they have a…read morehuge workout area, great looking common area, a nice looking pool, and a theater. It has the best 2 bedroom setup I have seen in Cincinnati with the Encore room. It is always on the top floor and has the best layout for kitchen and living room. The location is pretty great because you are right on 71 and you are down the street from Kings Island and The Beach Water Park. There is also a Krogers across the street which is walkable.

I moved in here 3 years ago and must say that Zarina is the best ! I am seeing mixed reviews but I…read morecan tell you that whenever I have had to call maintenance they are all prompt and my issues have been resolved ASAP. I have never had any issues and the lady who comes and changes the air filters , I forget her name but always so nice and in and out and always accommodate my work schedule since I am Blessed to work from home . Yes , the rent goes up every year but I have found that every where I have rented . A nice area and convenient. Melissa C

Nantucket Apartments' front office (Lee and Serena) let you know that no tenant issue is too…read moresmall. Case on point, I lost my keyring which has every key I need on an every day basis. I didn't panic, but after retracing my steps didn't work, I stopped looking and decided I would indeed find them when I stopped looking for them. After "not looking" for 24 hours, I called the office. Lee was empathetic and offered to have my house key, mail key, and gate fob replaced and delivered to my door as soon as possible. Immediately upon hanging up the phone, a thunderbolt hit as I remembered changing my "Valentine" door wreath to a "Let It Snow" door wreath. There were my keys, dangling by the car key fob from the snowman's hat. I immediately called Lee to stop the key remake when Serena told me Lee was already getting things started. Now I'm sure some lady losing her keys wasn't the most important task to be done, but the ladies laughed (WITH me of course) but making my little problem was indeed important to them. Thank you both and please know you are definitely part of the reason I love where I live. Tori Escott

The Leasing Office and Apartment grounds are always friendly and kept nice. I love the amenities…read moreand the apartment entry ways smell and look nice. I cant wait to move in! (Wifi is included in rent which is a huge plus)

Upon Move in we were told we could paint our apartment and If it could be painted over easily there…read morewould be no charge to repaint because they are required to pain every apartment in between tenants anyway. We picked a very light grey paint color that the office manager Meegan approved and Maintenance was to paint it before we moved in, for a fee of $250. They initially told us it would take 5 gallons of paint. We bought the paint and then one week before we moved in we were told it would take another 4 gallons of pain. I have painted a lot of homes and it does not take 9 gallons of paint to paint 1000 sq feet. We went ahead and purchased the 5 gallons as requested because we needed to move in ASAP because our home had sold at this point and everywhere else had long wait list. We lived there 6 months while we were looking for our new home. We paid all the fees associated with Moving out early and we cleaned the apartment and even filled in the nail holes and painted over them with the paint that was left over. One Month later we received a bill from them for $900.00. $500.00 of it was for painting the walls. I called them and attempted to fight it but I was told that they would not wave the fee because we had signed the move out agreement that said we would be required to pain the apartment back the color it was at move in. Since their own maintenance department painted the walls, they were all ready the color they were at move in. They continued to send me daily emails requesting the money and was going to report it on my credit. In the end we did go ahead and pay the money because we did not want it to ruin our credit. However I will be contacting an attorney to see if anything can be done.

Pretty awesome building that used to make bullets that sat abandoned for a while until now!…read more Since last time I came here it's been completely refurbished and turned into apartments and even a brewery which is super cool as I love seeing old buildings refurbished for a modern use as you just don't see amazing structures built like this anymore!

Great location, walkable to shops, bike trails and dining. Maintenance and office staff is…read moreresponsive!

Called Tuesday July 12 at 1:00 to inquire for apartments woman on the phone was not friendly and…read moreseemed irritated. The called lasred 30 seconds and pretty much slammed the phone on me after she told me nothing was available when it says on the website to call for more info. Besides the point Who ever that woman was is rude and should get some customer service training I'm appalled.

This place has constant interruptions in their water service and it seems their water mains are…read morebreaking at least every other month, even though they recently did major water main work to correct the issues. This apparently didn't work seeing as we are still having issues. On top of the poor water service, in my experience living here I have had to deal with poor snow removal, cockroaches, bedbugs, poorly maintained communal areas and an inability of other tenants to properly dispose of garbage/the property not properly having it mitigated.

Mold, producing mushrooms, growing from wall- Maintenance was supposed to remove drywall, treat…read morestuds, seal it and put up new drywall. I was out of town and warned of strong bleach smell upon my return. Such poor work I could not tell that any drywall had been replaced. I was provided pictures, otherwise I could not see that they had done anything but paint over the mold and add a piece of trim. The maintenance guys here have been rude and take no pride in their work. No one from corporate will ever answer or return calls. Shame on Hill's Properties for only responding when a bad review shows up and the Better Business Bureau sends them your complaint. Poor customer service, certainly not "luxury apartments".

I have lived in the Water's Bend Apartments for the last three years and just resigned my lease…read more It is overall a positive economical decision for me. I like the friendly pet and family atmosphere. As an empty nester, I downsized into a spacious bedroom, kitchen, living/family room and walk in closet space arrangement. It has worked perfectly for me and my doggie and my adult kids when they visit! The Water's Bend leadership is professional, friendly and responsive if there are any issues that need addressed. My apartment has a lovely, warm fresh decor and every year when renewing my lease, I have received upgrades in my apartment. Here is a photo of me walking my doggie inside our gated community doggie park.

Wish I could have given it a minus star. From the office staff, to maintenance to the cooperate…read morebusiness manager there isn't a single positive thing to say. For the rents they are charging....keep looking!

I'm more then likely will be moving out at the end of my lease…read more.. The staff up in the management office is ALWAYS changing, they're never there when they're suppose to be (Late coming in/early leaving) I've told them multiple times now about the problems inside my apartment, and even taken them to the "higher in command" about the problems that need resolved in my apartment. And the parking is not very friendly here.... I share a building with 1 other 1bedroom apartment with 8 other multiple bedroom apartments.... Parking is a nightmare if you don't pay for a garage.... 20 cars to 10 spots maybe...

DO not sign a contract with Orchard of Landen. The…read moreapartment complex was brought out four months ago. There is ongoing construction to the buildings, ripping off siding, putting up OSB, a whole new facade. I work remotely and have had to cancel calls and meetings because of the noise. The apartment complex refuses to make any reasonable accommodations. They will not even let me know when the contractors are working on my building so I can make arrangements to work elsewhere. They simply said the construction is going on for the next 60 days so I can plan on not being able to work in the apartment for the next 60 days. They taped up my apartment door without notice. I couldn't enter or exit. For the next 60 days, we are to have our balconies cleared and all decorations removed from the walls. They also overcharged me for a storage unit and refuse to acknowledge my refund request. One of the office staff, Bre, threatened me with an eviction notice. I am not renewing my lease with Orchard Of Landen, nor would I recommend them to others.