Hopkins Home Improvement

cm construction did a really good job on my and bathroom work great job to the owner chuckread more

From the owner: Hi CmConstruction here I think that customers should go with me because I always put a 100% in…read moreeverything that I do no job is to big or to small.your dream becomes a reality when you chose CmConstruction

Carpenter Electric

2.0

I called this company is hopes of FINALLY finding a dependent electric company that has better book…read morekeeping skills than the ones I have dealt with the past two weeks. When I called, a man picked up and said "hello" in a very rude manner as if I was disturbing him (I called around 9:30 am, not very early). I thought I had the wrong number, he confirmed that he was indeed Carpenter Electric. I tell him the problems I have had and before we could get to scheduling an appointment, he hung up on me. When I called back, no answer and when I left a voicemail, no return call. Very disappointing. He seemed to have the most open availability I've came across in the Wayne Co. Area, but awful customer service.

Saver Systems

We have a really challenging stain situation. Five years ago, we had a general contractor apply…read moreSikkens (now part of PPG) Log & Siding stain on our split log siding. This is a semi-transparent oil stain. The problem is, the wood wasn't cleaned and prepped properly after they power washed the old stain off, so the end result of the stain is that it's way darker than it should be, and there is wood fuzz/felting everywhere from the aggressive power washing. It's looked pretty bad for five years. Since Sikkens is a five-year stain, we decided that this year, we'd clean the wood and re-apply the stain properly, doing one side of the house at a time. The problem is, Sikkens is a VERY hard to remove stain. In an effort to try to clean the old stain off, I ordered a gallon of this Defy stain stripper (Defy's parent company is SaverSystems). I followed the directions, let the stripper dwell on the wood (wet) for 20-25 minutes, and then power washed it off. While I could tell the Defy was doing something (running your fingers over the siding after application, you could see the Sikkens stain color coming off on your fingers), after the wood dried, it didn't look like any stain had been removed at all - the color looked the same! After one application of Defy and no results, I emailed Defy's customer service (parent company: SaverSystems), explained the problem I was having, and asked some questions. The lady I spoke to, Tricia, wrote me back the same day and answered my questions. She said that yes, you could apply multiple applications of their stain stripper without damaging the wood. She was very apologetic and even offered to send me an extra gallon of stain stripper to help me finish the job. I said, "cool, send it on!" Note that I also emailed Sikkens and asked them how the heck I'm supposed to remove their stain. They never responded. A week later, I received not just one gallon of free Defy stain stripper, but 10 gallons! And a couple of gallons of their wood brightener! I was amazed at the extra mile this company went to try to help me with this impossible project. In the end, on the one side of the house I worked on, I actually wound up having to hand sand (random orbit sander) off the Sikkens stain. No stain stripper would remove the Sikkens (I tried a different brand's, as well). But if you have normal, non-hardcore Sikkens stain to remove, I would highly recommend Defy's stain stripper because 1) it does seem to dissolve oil-based stain, just not ours, and 2) their customer service is out of this world amazing.

Simple Life Specialty Service And Remodel

2.3

(3 reviews)

Would never recommend. Uses kids that know nothing about siding. One side of house siding is wavy…read more Never took hand rails on porch, just patch around them. Cut pieces to short in facia, which left alot of wood exposed. Estimate he gave was around $22,000.00 when I finally told him he was done presented a bill of around $33,000.00. When pointing out things that didn't look right to me always gave an excuse why it was this way. Never use this business worst work that I have ever had done. Yes from distance looks good but workmanship horrible.

Simple Life is currently in breach of contract for a home renovation project and a complaint has…read morebeen sent to the Better Business Bureau. For my home renovation contract with Simple Life, there were supposed to be two new windows to be cut into the masonry at the back of the home. Simple Life installed one and a hole was cut into the masonry for the other window but no window was installed. In a verbal agreement sometime in May 2025 that window was to be patched and re-bricked. As of August 2025, it has not been re-bricked and a hole in the wall where rain water and debris can get inside has been left unattended for four months. A picture of the unrepaired wall has been attached. Whenever I asked about when the wall would be repaired, Simple Life would say it would be repaired by a certain date. When that date arrived, no work was done. I have had many such issues over the past year of renovation with this contractor. Simple Life is also difficult to reach by phone and email so expect to have communication issues. Simple Life later responded to the BBB complaint on August 28th 2025 and claimed there was no contract for the brickwork despite admitting to it in previous communications with BBB. Do not use this contractor if you do not want your home renovation project to be suspended months at a time and have to consult with other contractors to ultimately get the job done.

Specialized HVAC & Mechanical

(9 reviews)

This company has a fast response and are easy to get ahold of. It was refreshing not having to call…read morea company various times to get ahold of someone. I was not at the house that needed serviced; however, they were transparent with what could be done. This is a reputable company that does not try to take advantage of you. I highly recommend!

Ran my sink over and it shorted out the light downstairs. They came right out. Also installed a new…read morefaucet fixture in bathroom sink same day. Darrel was professional and did the work promptly.

Rooterman

4.9

(8 reviews)

This company was on top of my problem within hrs. They set up a free consultation for me first…read morething that morning! The service technician was very easy to communicate with and has 29 yrs. of experience in the field. Within 1 hr. of his arrival he had asset the problem, gave me an estimate to fix the issue and had it fixed within minutes!! The price was reasonable and I let the "Pro's" handle the rest! I couldn't possibly say enough good things about this Company from beginning to end. They are the BEST at what they do in my opinion! Thanks gyes and gals for the service you provided me. Keep up the Great work

First time using Rooterman of Muncie which was sent by our home warranty company…read more We were very happy with their service. Rooterman showed up at the time scheduled and diagnosed our plumbing drain line problem. They installed a new clean out and jetted the pipe, then showed me the pipes via the camera they use to check everything out in the pipes. I was very happy with their service and highly recommend!

Ace Hardware Home Services

2.3

(4 reviews)

I dont know if he did well or not. I dont know about what he did and not sure whether or not things…read moreare working properly or not. Too soon to tell. Will let u know in a month or so. Can't rate right now. He left my doors unlocked to my back door. I caught it and had him lock it back. Because of that I will give him a 2 star.

came out to repair a furnace blower motor, quoted less than $200.00 over the phone. After service…read moretech (who really acted like he had no idea what he was doing)., Handed me a bill for $600.00+. Ultimate con.

Reynolds Plumbing

(3 reviews)

Quick call back. Knowledgeable tech on an unusual issue. We agreed upon a plan and it was…read morecompleted as planned.

I called three plumbing services that operate in this area. One didn't respond at all. One sent a…read moreguy out three days after they promised he'd be here. He claimed he couldn't do the job because I have a broken pipe under the house and I need major work done which he proceeded to schedule later in the week. Reynolds Plumbing sent Jim and Sam over to check out the problem. They arrived when they said they would. They were very friendly. They looked at the pipes under the house and said there was no problem! Then they fixed my original issue (kitchen sink draining slowly) and gave me pointers on garbage disposal use. The charges were fair - $127.00. They were here and gone in 45 minutes. I'm thankful and relieved. I believe I now have 'my own plumbing guys' to be loyal to. Thank you Reynolds, Jim and Sam. Th

Rogers Plumbing Service

Rogers Plumbing was quick to give us a repair on our toilet. Came at the time he said he would and…read morefound the problem quickly and was very professional. We would recommend him for everyone.

From the owner: We have been serving Wayne County for 25 years. Licensed and…read moreinsured. Call us for all your plumbing needs.

Hopkins Home Improvement - contractors - Updated August 2026

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Ark Solutions

3.0

I appreciate their service Above All. Cole and his partner (did not get his name) were very…read moreprofessional and helpful. They went to Home Depot multiple times to make sure that they had the right parts and actually heard them say, "Let Us Do It The Right Way!" They had very appropriate pricing and fair pricing. They were prompt and were able to do repair on a messed up older sink as an emergency repair in the evening. They went above and beyond of what was requested originally to make sure the leaks on the valves were fixed, as well as, the new faucet put in.

They don't even listen when I call them for a job -- they literally have no conversation skills or…read moremanners.

Watt Roofing

3.5

Watt put a roof on the house we were buying in Knightstown in 2018. We started to have a leak near…read morethe chimney that to an unprofessional (like us) would appear to be a flashing issue. Watt helped us figure out that the leaks we were experiencing were due to the chimney and not the new roof. We asked them to come out a couple times which they did and reported flashing was fine. We asked for them to come out a 3rd time and without hesitation they did and made a determination about the chimney. With their continued help this leak issue will go away which has plagued this house for awhile, even before our purchase. Thank you.

Watt roofing put on a new roof at an incredibly good price. I had to ask them to return and clean…read moreout the gutters--that I couldn't reach-- which were left full of roofing debri. This was about five years ago, I think. For months now I've been trying to contact them for a duplicate receipt as I have lost mine. They will not return my calls. Now I have a LEAK. I wouldn't say they stand behind their work.

Home Sweet Home Developments

3.0

This place is a rip off. Matt Jennings drive to beattyville to talk with me and my mother about…read moremoving her home. Set a date asked fir 3000 dollars up front that we borrowed and paid. We also rented a lot for 6 months paid to have decking removed 900. Plus trips back and forth. When it came time to move he was a no show and could not get ahold of him. Later got a call he would move it again. Same thing when it cane time. Hired a lawyer to keep from losing home in evictions. Mother died and he offered to move it for free. Big joke when attonery sent him a letter he paid 1000 of all this money back. So needless to say I now have to hire a lawyer again to get the rest. From what im told he ripped several people off. So good luck folks

Loved these guys. They worked with me on the price. Showed up early. And even delivered on a…read moreweekend holiday. These guys are absolutely the best. Totally professional, knowledgeable and extremely prompt. I'll definitely be referring them to everyone I know that can use their services. Thanks guys! You are great!

Flaig Lumber

4.5

I asked the guys at Flaig Lumber to rebuild all our windows as they are the closest Anderson window…read moreinstaller. We have Anderson windows but they were installed when the house was built in 1987. Some were ok, some needed some work and some needed to be replaced. Seals, caulking, rebuild a sliding glass doors, all new interior handles and 3 windows were too far gone so they were replaced with new construction windows. The good stuff: They are an Anderson window distributor and installer. They know these windows and know how to work on them. And they are a very friendly group to work with. They did excellent work and the windows and sliding glass doors all work like new. The not-so-good. They don't communicate at all. I had to call and call to get any information, even if they planned to show up to work! In spite of the communication issue, I'd certainly use them to work on any Anderson windows.

We had a pole barn built by Flaig in 1993, fantastic job. We just had a new metal roof and some…read moreventing done, once again fantastic job. They use Amish crews, and these people are very good at what they do. I would recommend Flaig Lumber to everyone, good company. Just give Tim a call....

Arba Paving & Sealcoating

They did a very professional and through job. They answered my first phone call, and showed up on…read moretime and quickly got to work. These guys are the real deal a highly recommend them above many others.

Legacy Lawns