Surprise billing....always. When I leave, I ask if everything is settled…read more The office will say 'yes' and then start sending you text messages saying you owe more. The office staff is lacking....big time. Never see the same person for a routine cleaning. Turnover is obviously a problem. Feels like going to a government run clinic. Just say no.

I left a voice mail and requested an appointment on line with the Sherman office as well as called…read more My calls were unanswered and my messages rece no response. I have used the dentist there and liked her but obviously her staff leaves something to be desired.

You can tell they love what they do! I can't gush over the staff enough and how the treated every…read moresingle one of my little boos. My daughter needed 2 cavities filled; they put her at ease and made sure she was comfortable the entire time. Great job guys!!! The energy is super calm, which is definitely what you want in this type of business, and everyone seemed to be enjoying what they do. I am very happy that I found them, and will be coming here for all of our dental needs... even my own!

Their slogan should be "Netflix and Fill." No complaints here when you can focus on watching your…read morefavorite show as they're working on your teeth. Dr. Nguyen, Jennifer, and the entire office staff are amazing! Everyone is super friendly and goes the extra mile to made sure I was comfortable. Came here for some work in preparation for my upcoming wedding and I couldn't be happier! My hygienist, Roxanne did a wonderful job! Probably one of the best cleanings I've had as she was very thorough. I absolutely hate getting dental work done, but Dr. Nguyen was patient, kind, and gentle. He made sure I was aware of every step and made sure I was comfortable during the entire process. I loved that despite having a packed office, he took his time and didn't rush through anything. I also had my first whitening done and I'm super impressed with the results. These pearly whites are ready to take countless photos on the big day!

We've happily used North Texas, dental, Dr.Nguyen, ever since we moved to Denison, Texas, four…read moreyears ago, without any problems until this year. very happy practices they have changed their financial rules this year, and they are ridiculous. I had to have a four tooth bridge, and I don't feel like I was fully informed about my options or what the bridge would be like when I received it. I found out on my last day of treatment as Dr. Chris was putting the permanent bridge in my mouth, that he had made the larger than my teeth, because he felt it would be stronger that way. The bridge is ill- fitting and it rubs the side of my cheek all the time. It is visibly larger than the other teeth, that Dr Kris told me I would get used to it and not notice the size difference. It is very hard to clean with any floss I have tried, but then I was never told what kind of floss to use. I have found that it also affects my speech production. If things have been fully explained to me from the beginning, I would have opted for dental implants, too late for that now! I've already spent almost $6000.00 on this bridge and have experienced a lot of pain and discomfort along with it, so I am not happy. Additionally, this office has changed its financial policies, and now require total estimated payment up front, before any work will be done. This policy started in August. My agreement with them started in May/June, so should not apply to me in the first place. We made a generous down payment, required in my agreement, and then when it came time to pay the balance, the accounting was all screwed up. My account was mingled in with my husband's, and she could not tell what was mine or his. she was insistent that we pay almost $300 on my husband, that he had already paid. She said he did not pay it and she could not find it anywhere in the computer. Finally, after a long financial meeting, she found his payment made actually above the amount she was requiring me to pay. My husband had to walk out of that meeting because he knew he was going to say something very ugly, and he works very hard to not do that. I brought my me, but she said that didn't matter because they didn't have them and I said I have them right here, and she said she had to get her own copies from the insurance, that mine would not meet her needs, and in the meantime, I had to pay the total amount she estimated was still due. She was very insistent, rotely repeatedly the same thing over and over, that I had to pay her estimate. I finally had to say, " you can have a choice, I can leave here paying nothing or I can leave here paying the amount I show that Medicare says I owe you after processing the claim." she stated that the choice is that I must pay upfront in the future and that today I had to pay what they estimated I have would owe. she said it didn't matter that I had They had to get their own EOB before they would have the exact amount I would owe. She never did actually choose, but she did accept my payment according to my Medicare statement from the EOB. THEN TODAY WHEN MY HUSBAND WENT IN FOR A CLEANING, SHE MADE HIM PAY OVER $200 BECAUSE SHE SAID HIS BENEFITS HAD RAN OUT. HE TOLD HER HE HAD NOT HAD HIS BENEFITS RUN OUT AND SHE WAS MISTAKEN. ANYWAY, HE LEFT PAYING OVER $200 THAT HE DID NOT OWE, which we both were sure was applied to my supposed balance, especially since his receipt showed my name only at the top. All of this financial distress caused us was only about a pittance of $300 difference in what Medicare said I should pay and what she wanted me to pay. so they are cooking the books, trying to confuse the customer to get more money that is not due them. I am very sorry you have lost two of your PAYING patients, and sorry we have to find A new dentist. ALL over a tiny percentage of a bill we had already paid. you will lose more patients over this, so I dont see how this is going to help your finances, which obviously are in a dilemma.

Drs are good... office staff is terrible, I've had trouble with them on several occasions.read more

The care team at Country Roads is excellent! Within a couple of months after moving to Sherman, I…read moredidn't have a dentist yet but found them when I needed some emergency dental work for a crown that broke off. Although their schedule was pretty full, they squeezed me in. That visit was so good, my wife and I made them our family dentist. The only thing I wished they would offer is an online payment system. Didn't see that on my bill or on their website, so that would be a great addition to their excellent service.

Great experiments. Highly recommended. Wish the office or staffs should encourage patients/clients…read moreto give them more Yelp review. Their website have hundreds of wonderful reviews but barely any on here. Anyway, hubby and I went in first time for our appointment and we're so glad that we did. Nancy is our gal and she's fantastic. She's super gentle, honest and fun. Can't wait for my next cleaning service lol.

Excellent everything did a wonderful job with three teeth extractions. Enjoyed the friendly…read more hospitality

Dr Marze and his staff are wonderful! They go out of their way to relieve the stress of dental…read morework, and are very competent and professional as well as warm and caring. I would recommend them 100%.

Great dentist, Dr. Marze has been taking care of me for years. He is a very caring dentist who goes…read moreover and above to make sure you are taken care. His staff is wonderful as well.

Courtright Orthodontics will not disappoint. With frequent visits for treatment, the friendly…read morestaff and office environment is a pleasure to be around. Our teenager is always comfortable with Dr. Courtright and appreciates his efforts to explain and inform during the process. The end result was fabulous, a beautiful smile! We highly recommend Courtright Orthodontics in Denison, TX.

Amazing doctor and staff. You will not be disappointed with this place. My daughter had her braces…read more2 years and we had nothing but the best service. Thanks Dr. Courtright and staff!

I absolutely had to take the time out of my day to write a great review for Dr. Grant smith. Dental…read morework has always been fairly scary, uninformative, and stressful for me. He is by far the kindest dentist I have EVER had. He explained every single thing to me, and insisted that if the work we did was not making my pain better that we would keep searching for solutions until it was resolved. I finally felt heard, respected, and truly cared for. I was genuinely so grateful and hopeful after leaving my appointment. Thank you for being so attentive and for caring for your patients on a level I've never experienced. You are truly amazing at what you do.

A great clinic, well run, cutting edge technology.....great father and son team…read more Found a problem that needed to be taken care of and they worked me right in......simply perfect