Completely unprofessional. I left my Samsung Odyssey G5 gaming monitor with the owner, Tyler, on…read moreJanuary 24th to fix the jog button. The last time he gave me any kind of update was February 25th; since then, it has been total radio silence. Multiple attempts to get in touch have gone completely unanswered. Taking months and ghosting a customer over a menu button repair is ridiculous. At this point, he is just holding my property hostage--and to be clear, it is still my property. It has not been sold, abandoned, or surrendered. Tyler, check your messages and give me my monitor back. Avoid this shop.

Tyler is a professional at his best. He responded to my computer needs the same day I contacted…read morehim. I run a business and he understood my need to get back up and running. He took care of my issue promptly and I was up and running the same day. I expressed concerns when I go out of town I was unable to take my computer on a plane, he suggested getting a laptop, I never even thought of that. I now have a new laptop with all my needed data. Thanks to Tyler. His pricing was by far better than any other computer service in the area.

Heather is a very kind and polite person, very punctual, highly recommend working with her.read more

This unit was awful! I went to close the unit because at $152 a month for the number of items I had…read morewas crazy, only to get there and it is infested with huge roaches. I get all my things out early morning 10/1 only to be told I have to pay for the month, won't be paying got no compensation for my items because of the roaches . even though paid for insurance. never again

Jessie was awesome, knowledgeable and has the best customer service I've seen in years. Got my…read moreissues on both laptops resolved quickly and very efficiently. I am very pleased.

I had an external 1 TB hard drive stop working and took it to Firefold. They diagnosed the problem…read moreas a bad controller in the casing and replaced the controller/casing for much less than I had expected. I was operational in less than 6 hours. They are now my GoTo computer service company!

Tun and his staff are a great group of professionals. We have been doing business with T3 Computer…read moreServices for several years. They are reliable, customer friendly, and do good work. 704-323-8411 is the correct number

If I could give this company 0 stars I would. The guy got frustrated in finding my house because…read morethe scheduler wrote down the wrong address. As I was calling to find out where he was; in his frustration he hung up on me continually. Then he refused to answer after several tries. Then I get a call that he finally showed up from my house so I had to walk down stairs again and back up to get him. He could not fix anything that was not an "easy" fix according to him. He could not even fix my timestamp on my computer which later a friend of mine with no computer skills fixed in 2 mins. They are worthless. They can only do basic things that non professionals can even do. Don't waste your time and money with this company. After all that he then takes a personal call while in my house for about 10 mins on my time and money. I then called the company to complain. Her only solution was to tell him to pack up and leave and not finish(not that he helped anything anyway). HORRIBLE COMPANY! DONE GIVE THEM YOUR MONEY! they say they can fix things but then show up and they cant do anything they said they could do. WASTE OF MONEY!

Company sells low spec items, as higher spec…read more Knowingly. Carefully have someone who knows computers examine the online computer specs for any computer that you buy from them. Amazon rating is only 60% positive.

Bought a referbrished laptop from them back in August 2021. By December 2021 it had already stopped…read moreworking. Just recently brought it to a repair shop and was told the motherboard shorted out. So basically I spent 350 dollars on a laptop that lasted 3 months. Not even worth repairing since it will cost 200 dollars for a new motherboard. Will never do business with this company again and I suggest you stay clear of buying laptops from them.

They have taken care of our computer repairs for years. Reasonable price and a great staff and…read morevery knowledgeable.

They do a great job at reasonable prices. Friendly and listens to your needs and concerns. I…read morerecommend them for your needs.

Great guy, clean service, fast transactions, no complaints…read more When we met the guy was friendly and professional

I gave Gary a high end MacBook I needed help with (after one positive experience with another…read moredevice). He suggested an expensive repair and I declined him doing the job. He said he would bring the machine back and now we're going on 11 months of not getting my machine returned. He promised to return it many times and since then it's just been excuses and now no response at all. When he started, the laptop was worth at least $1,000. Now, who knows.

After my phone case broke, I (of course) went all week without dropping my phone. The day before my…read morephone case arrived, you guessed it, I dropped my phone and it cracked. I definitely wasn't buying a new one, so I called New Again. The phone was answered promptly and with professionalism. The gentleman was knowledgeable and friendly and stated he could get my phone in today and have it completed in about 40 mins. I even called back to ask if they could also put in a battery and he didn't sound annoyed by my extra questions! This is a family business, which I love. The shop is small but bright and clean and the wife serves as the receptionist. Their son, I believe has a drink fridge in the business which I think is adorable. Be sure to like them on Facebook and check-in to get your 10% discount. The price I was quoted over the phone was reflected on my receipt and that's always a breath of fresh air. The screen protector was $20 (yes, it's cheaper on Amazon) BUT you get a discount on future purchases. My only suggestion would be to inform customers about parts. As I stated, I requested a new battery-but I'm not tech savvy so I didn't know it wasn't being replaced with an Apple battery. My phone now says that my battery isn't supported and can't give analytics and I don't get low battery warnings anymore. That's definitely not a deal breaker, it would have just been nice to know. I would definitely come back but hopefully not anytime soon!

i originally brought my phone in for a cracked screen. After their repair, it immediately began…read moreglitching -- an issue that was never there before. I returned as instructed, but the problem was never resolved. When I came back again, for a minor scratch that shouldn't of warranted a whole new screen or any screen repair at all. the original failed repair caused it to be worsen. cant do nothing . insisted the glitching was from that. they tried to blame me and demanded full price, even though the glitch was clearly caused by their initial repair. Poor customer service, no accountability, and I will be reporting this business to the Better Business Bureau.

It had been about 15 years since I had been deep into car audio. I wanted to upgrade my car stereo…read moresystem and wanted some advice and guidance as I already had a head unit but wanted to match speakers with it. I decided to give Freeman's a call and probably spent about 30 minutes on the phone with them. They answered all my questions and I decided to buy some speakers a couple days later. I came in and even though they were crazy busy, they demonstrated several of the Hertz speakers for me and I ended up buying 2 pairs of the Diece coaxials. I came I've called several times since and even dropped by to get some sound deadening and fast rings for my doors, and again they were nothing but helpful! I even stayed for a few minutes just to chat and the knowledge these guys have is just mind blowing. They are not your typical car audio store in that they are not pushy salesmen. They GENUINELY want you to be happy with your purchase and you can tell they have a passion for their craft. They will not steer you wrong and feed you wrong information just to make a sale. THANK YOU GUYS SO MUCH!! This is the only store that I will be purchasing car audio products from in the future!!

Everyone is so nice and helpful. I had a front and rear dash camera installed there that I had…read morereceived for Christmas. I walked in on a Saturday, told them what I wanted. They quoted me the cost and made an appointment for the next Saturday, I could have had a sooner appointment but I requested a Saturday. One of them went out to my car with me and made suggestions on placement, etc. There is a comfortable waiting area, although it did not take them long at all

I have been working with Tom Hall of Computer House Calls for over 25 years. He is great to work…read morewith. He always returns my calls promptly and has great hours covering most times you would need him. He comes right to my home office and gets any problems fixed quickly. His rates are reasonable and he is always available by phone to answer a quick question, like "why is my printer suddenly not printing"! I use him for business and personal services and have referred him to my friends and associates and everyone has been very happy with his services. HIghly Recommend!

From the owner: I am Tom Hall and I am Computer House Calls -- Providing Technical/Computer Support Since 1994 - I…read moream available 7 days a week, mornings, afternoons, and evenings. In a pinch, even nights. I only sell service, which I charge by the working hour, half hours after the first. And I only do house calls. There are no upcharges, no travel time, no contracts, and no strange costs. I charge $100 per hour, and my goal is to be fair to you. If you cannot afford the price, call me anyway. I'll see how I can help you. - All of my Customers get FREE and UNLIMITED phone support. All questions are important. No Problem is too small. The only call you will regret is the one you don't make. - Who ya gonna call? Call Tom first (704) 549-4334,