Always been a great place to stay when we come to the beach. Been coming here for about 15 yearsread more

Wow. I would post 0 stars if I could. We rented here last year and had a wonderful, clean…read moreexperience. Unfortunately, when we arrived at our rental this year we were gravely disappointed. There was a white, creamy crust dried onto the bead spread. The kitchen was dirty and dated isn't even to be word to describe the decor. The pictures posted of the property online were very misleading. The women in the rental office are extremely rude and kept saying they would send someone to re- clean while we were at the place- During COVID. Like no big deal we will send a stranger over to breath on your family for an hour while We reclean. IT should be clean when you arrive, not after. She just kept saying the same thing over and over as if it would become ok suddenly?) Also, the place smelled like stale, old smoke. She tried to say it was the cleaner that smelled like smoke. They use a smoke scented cleaner?! Overall, I would never do business with this rental company again. The unprofessional attitude and rudeness of the employees was too much to deal with on vacation! We ended up leaving and staying in a nicer, clean place for a lot less money!

DO NOT RENT A PROPERTY WITHOUT PHYSICALLY VIEWING IT !!!!..Their listings are deceptive !!! Viewed…read morea property & it was NOT as advertised !!!.And FILTHY !!! The people at Dieter haven't got a clue !! They can't answer a direct question without blabbing for 5 minutes !!! WON'T STOP TALKING !! Their contracts are ridiculous !!! As a Lawyer, I was applaud !! The prices being charge are way out of line ! You can do much better on VRBO or AIRBNB !!!!

We have been using Dieter for our beach trips and we have been satisfied. They have assisted us…read morewith any issue that may arise including appliance problems, electrical or light bulbs. They respond quickly and we are always happy with the service minus a few cleaning mishaps. All the units they manage are nicely appointed, comfortable and well stocked. It is our go to agency for a beach retreats. Friendly staff, easy checkin and check out, and responsive.

Warning for anyone moving into Apartment 5210 after we move out. There is excessive noise from the…read moreupstairs neighbor. We are waken up at 5am from loud running. On weekends and nearly every holiday break it happens to upwards of 8 - 10 hours straight daily. The banging was giving us severe migraines. We asked management for their help but unfortunately they just told us to call the cops and they can't do anything. We can call the cops as there is a noise ordinance 10pm - 7am but we do not want to go through with that. If you plan to move into Waterleaf, the apartments are wonderful but please avoid this unit! You will be stuck in a 12 month lease with no way out beside a $3,500 fine for breaking your lease.

Jennifer the office manager speaks to people like this:…read more am a resident whose dryer broke down 6 days ago. I filled out a request and no one came. I called 2 days into not having a dryer and was told no need to diagnose the dryer because there was a new one i could have. Days go by and still no dryer so i call back and get jennifer on the phone, and was i disappointed to say the least. Jennifer laughed when i told her i needed my dryer fixed or a new dryer immediately as inwas out of clean clothes (wearing multiple layers per day roght now in this cold). Jennifer told me "most people have at least 2 weeks of clothes and to be thankful im getting a new dryer before 2 weeks have passed" ; followed by "what is the laundry mat like 3 dollars?" When i informed her i ahd already paid $20 at washaroo to wash and dry my clothes 2 days into this. I was promised today via voicemail (i would never answer jennifer's call again in my life) the dyrwr would be installed after lunch today. No dryer, no diagnosis to even try to fix mine in tbe meantime, no community wash on site, and jennifer just laughing and informing me most people have "2 weeks of coothes they can wear"

Warning for anyone moving into Apartment 5210 after we move out. There is excessive noise from the…read moreupstairs neighbor. We are waken up at 5am from loud running. On weekends and nearly every holiday break it happens to upwards of 8 - 10 hours straight daily. The banging was giving us severe migraines. We asked management for their help but unfortunately they just told us to call the cops and they can't do anything. We can call the cops as there is a noise ordinance 10pm - 7am but we do not want to go through with that. If you plan to move into Waterleaf, the apartments are wonderful but please avoid this unit! You will be stuck in a 12 month lease with no way out beside a $3,500 fine for breaking your lease.

The pump at this beautiful pool as not worked for three days. contacted maintenance several times…read morewith out success.

Simply the best resort to stay at in the south Myrtle Beach area. You will walk right out to the…read morebeach and all rooms have balcony's to enjoy the view of the ocean and beach. The three bedroom with full kitchen and laundry and family room with two bathrooms are clean and comfortable. The staff is so helpful especially Andrea who greets you like you are family!

All went well. Beautiful condo. Lovely staff. Perfect location. Great restaurants- very close to…read more"Restaurant Row." Enjoy

We have used Dunes for decades and love the staff, however the maid service was horribl…read more We rented 2 condos ocean front in Beach House, neither were cleaned by 4, which was check in time. We did get a text saying the rooms were ready but the cleaning staff made us wait another 20 minutes in both condos. At condo 115 the clleaning lady came out sweeping dirt and sand out the door. These ladies were rude and pushy as if we were inconveniencing them. Once we were in both condos were still dirty . The beds were made with dirty blankets, under the bed had trash and sprite bottles. There was some dirty dishes in the cabinet and the refrigerator had catchup splattered all one the bottom right side. The washer vent was broke, I called and reported it and a maintenance order was supposed to have been written up but no one ever came. The floor in one was sticky and both had uncleaned bathrooms. We basically cleaned it ourselves and Lysoled EVERYTHING!!!!!

Requested bathroom shower curtain be replaced in a rental due to unclean condition. Office pays…read morelip service explaining that the condition will be corrected but it has not been. Customer service phone line is not operational, so there really is no customer service. Consider these comments when deciding whether to use this company.

Called and left msgs mutliple times, sometimes the voice mail box was full and couldn't even leave…read moremessages. Complaints were not addressed. They don't answer phones or return calls. Staff in the office are rude, more interested in lunch than addressing the customer. No notice given to renters for reparis. House was not clean upon arrival.

We checked into Palemtto Days on Sunday (8/29/2022) and Monday I discovered some bites on my arms…read moreand legs, I assumed they were mosquito bites and didn't think much of it. Tuesday more bites appeared on my arms and legs and were all over my face and neck now too. I checked out the bed I had been sleeping in and discovered a blood smear and took the sheets off to wash. I inspected the mattress and box spring and found an absolute infestation of bed bugs. They were all over the baseboard as well as in the carpet. We called the rental agency Tuesday night and were told Wednesday they would have a solution for us. Wednesday morning they offered to give us a mattress liner and to have us continue sleeping in the infestation. Obviously not the appropriate solution. There were talks of moving us to a new house but nothing concrete just yet. Then the pest control shows up with no warning and starts spraying while we are still in the house so we scramble to get our stuff packed up and out. We pick up the key for the new house (which was a CLEAR downgrade from the house we were originally in, and had dead cockroaches everywhere). Overall, I am covered in OVER 60 bed bug bites a week later, was unable to enjoy any of my beach trip, lost Wednesday to moving houses, and left a day early. I visited an urgent care in Pawleys, got a prescription, and countless creams, sprays, and wraps. We had to throw away our luggage and pillows/ blankets we brought from home and are terrified we have brought the bed bugs back home even after washing our clothes over and over. Their "gift" for this was to give us 2 gift cards on Friday evening (one marked $100 but had $36 on it) they clearly had laying around the office. As well as the promise of a discount next year. I am out well over $300 as well as lost the entire beach trip with my family AND the remainder of my Labor Day weekend. I have spent the last week miserable and will remain so until these bites go away. This was a horrible vacation and was "handled" so poorly I would not recommend ever using James Smith Reality & Rentals.

Great group of agents located in the south end, but able to help anywhere…read more Gives us a call and we will match you with the right agent for you!

From the owner: Local Real Estate Agents that are passionate and extremely knowledgeable! We are happy to help you…read morebuy or sell anywhere in Myrtle Beach and the surrounding areas! Give us a call and we will deliver exceptional service!

Stayed there for spring vacation twice now, and each time it was great; nice room with all the…read moreessential amenities, clean, and quiet! Staff is awesome, highly recommend.

Worst place I've ever stayed. Wasn't very clean. There were bugs and things were falling apart.read more